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国网陕西电力SG-ITOM 3.0运维体系研究与实践
引用本文:孙蒙,吴庆,陈思羽,宋潇杨,贾伟昭,张银锋.国网陕西电力SG-ITOM 3.0运维体系研究与实践[J].铁路计算机应用,2018,27(7):115-119.
作者姓名:孙蒙  吴庆  陈思羽  宋潇杨  贾伟昭  张银锋
作者单位:1.国网陕西省电力公司 信息通信公司,西安 710000;
摘    要:为确保“十三五”期间信息系统运行“可视、可信、可管、可控”,解决国网陕西电力信息通信运维存在的问题及需求,结合公司现状,从人员、流程、技术等运维要素出发,开展SG-ITOM 3.0运维体系建设研究和试点实践工作,积极优化运维模式,完善运维业务,提升运维能力,初步实现了SG-ITOM 3.0运维体系管理集约化,运行精益化,作业智能化,服务敏捷化的建设目标。

关 键 词:信息通信    运维体系    体系架构    SG-ITOM  3.0
收稿时间:2018-05-10

SG-ITOM 3.0 operation and maintenance system for State Grid Shaanxi Electric Power Corporation
Affiliation:1.State Grid Shaanxi Electric Power Corporation of China, Xi’an 710000, China;;2.Telecommunication Accenture Information Technology Co. Ltd., Beijing 100032, China
Abstract:In order to ensure the operation of the information system"visible, credible, manageable and controllable " during the 13th Five-Year Plan period, solve the problems and demands existing in the information and communication operation and maintenance of State Grid Shaanxi Electric Power Corporation, consider the current situation of the Company from personnel, processes, technology and other elements of operation and maintenance, the research and pilot practice of the construction of SG-ITOM 3 operation and maintenance system were carried out to optimize the mode of operation and maintenance actively, improve the operation and maintenance business, enhance the capacity of operation and maintenance. It was implemented the construction objectives of SG-ITOM 3.0 operation and maintenance system, such as intensive management, lean operation, intelligent operation and agility of service.
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