Book review

Abstract

In April 1983, the “Fourth World Conference on Transport Research” was held in Hamburg. For a period of four days, experts from all parts of the world discussed transport research and planning problems. The discussions were divided into eight so‐called ‘sub‐topics’. Fortunately, one of the sub‐topics, ‘Man and his Transport Behaviour’ (chaired by Moshe Ben‐Akiva, U.S.A. and Werner Brog, Federal Republic of Germany) dealt with the individual and his behaviour. This complemented the traditionally supply‐oriented thinking of the transport planners by introducing the demand component which had frequently been neglected in the past. Since the view has become increasingly widespread that transport is meant to serve people and thus that research should emphasize the (potential) users of the transport system, the number of papers submitted and presented on this sub‐topic was especially large.

However, the number of papers which could be included in the ‘Conference Proceedings’ was limited and this would have meant that a number of interesting documents could not be published. Therefore, papers on four special areas within this sub‐topic are to be published in four consecutive issues of Transport Reviews. The areas which will be dealt with are ‘Telecommunications’, ‘Non‐Motorised Transport’, ‘Special Problems in Third World Countries’ and ‘Fare Structures in Public Transport’. The papers were selected strictly according to their contents. A brief commentary in each issue explains in turn the reasons for choosing each of the four subject areas.     

Man and his transport behaviour Part 4. Fare strategies for public transport—a problem outline

Abstract

In April 1983, the “Fourth World Conference on Transport Research” was held in Hamburg. For a period of four days, experts from all parts of the world discussed transport research and planning problems. The discussions were divided into eight so‐called ‘sub‐topics’. Fortunately, one of the sub‐topics, ‘Man and his Transport Behaviour’ (chaired by Moshe Ben‐Akiva, U.S.A. and Werner Brög, Federal Republic of Germany) dealt with the individual and his behaviour. This complemented the traditionally supply‐oriented thinking of the transport planners by introducing the demand component which had frequently been neglected in the past. Since the view has become increasingly widespread that transport is meant to serve people, and thus, that research should emphasize the (potential) users of the transport system, the number of papers submitted and presented on this sub‐topic was especially large.

However, the number of papers which could be included in the ‘Conference Proceedings’ was limited and this would have meant that a number of interesting documents could not be published. Therefore, papers on four special areas within this sub‐topic are to be published in four consecutive issues of Transport Reviews. The areas which will be dealt with are ‘Telecommunications’, ‘Non‐Motorised Transport’, ‘Special Problems in Third World Countries’ and ‘Fare Structures in Public Transport’. The papers were selected strictly according to their contents. A brief commentary in each issue explains in turn the reasons for choosing each of the four subject areas.

Parts 1–3 appeared in Transport Reviews, 4, 99–113, 173–212, 273–298.     

Amtrak,the attempt to renew U.S. rail service

The decline of railway passenger train patronage and the deterioration of service in the United States have led the U.S. Government to assume control over the operation of trains via a quasi‐federal corporation called “Amtrak,” but some basic causes of the decline remain and new problems will arise as a result of this action.

Two results of the neglect to assess external costs against the various transport modes is an unbalance in favor of those with the higher external costs and the continued, seemingly fundamental, unprofitability of railway passenger service, which exists even for equipment that operates at capacity!

Some way of collecting external costs will have to be found, and the problems created by the new intrusion of the U.S. Government into transport will have to be faced.     

Assessing Service Quality,Switching Costs and Customer Loyalty in Home‐Delivery Services in Taiwan

Abstract

This study empirically investigated service quality, switching costs and customer loyalty from home‐delivery services' customers' perceptive. With regard to service quality attributes, findings indicated that customers were most satisfied with ‘range of delivery’, followed by ‘seldom loses parcels’, ‘invoice accuracy’, ‘prompt and reliable collection’ and ‘delivery by due time’. They were least satisfied with competitiveness of price. A structural equation modelling (SEM) approach was employed to analyse the impact of service quality and switching costs on customer loyalty from customers' perspective. Results revealed that service quality positively influenced switching costs and customer loyalty, and switching costs had a positive effect on customer loyalty. Investigation of the moderating effect of switching costs on the relationship between service quality and customer loyalty indicated that it was significantly important. Theoretical and practical implications of the findings for firms providing home‐delivery services are discussed.     

The trade‐off between efficiency,effectiveness, and social feasibility of regulating road transport externalities

This paper discusses the tension between the theory and practice of the regulation of road transport externalities from the viewpoint of the trade‐off between efficiency, effectiveness and the social feasibility of regulation. Various possible types of regulatory instruments, subdivided into ‘direct’ demand management, ‘indirect’ demand management and ‘supply side’ oriented policies, are evaluated qualitatively according to these criteria. Attention is then directed towards the trade‐off between efficiency, effectiveness and feasibility within the field of ‘direct’ demand regulation of road transport.     

Transport in developing and emerging nations

One perspective on the allocation of transport investments by public authorities is offered by the so‐called ‘pork barrel’ model, whereby politicians and political parties allocate public investment spatially in such a way as to gain electoral support from localities so benefited. The paper introduces this model and discusses its attractions and problems in the case of the transport sector. A review of the modest number of published examples of this approach is offered before a detailed case study considers the case of railway investment in Nelson, New Zealand.     

External Costs of Domestic Container Transportation: Short‐Sea Shipping versus Trucking in Taiwan

Abstract

This paper explores the external costs of domestic container transportation in Taiwan by analysing the origin and destination of current container cargoes. After reviewing an extensive literature survey of methods of external cost, a comparison of external costs between trucking and short sea shipping (SSS) by corridor is made by using a model developed in this paper. Based on the findings that external costs of SSS are considerably lower than truck transport and can be a viable alternative to current domestic container cargo transportation, we discuss the significance and managerial implications of SSS from the perspective of green logistics. In so doing, a top‐down approach is employed for developing government policies, which aim to not only reduce the external costs of domestic container transportation but also promote SSS in Taiwan.     

Environmental benefits from better freight transport management: freight traffic in a VAR model

Most macro empirical studies on the price elasticity in the freight transport sector focus on the demand for transport. However, most of the external costs from the freight transport sector are more closely linked with the traffic volumes. In the paper an explicit distinction between traffic and transport demand is made by regarding traffic as an input in the shippers’ production of transport services, while transport demand is derived from firms’ production of output. An empirical analysis based on aggregate time series is carried out in a VAR model, where the stationary long run relationships are estimated using the so-called ‘Johansen Procedure’. The estimated price elasticity with respect to traffic (−0.81) is considerably higher than the elasticity with respect to transport (−0.47).     

Understanding transport mode choice for commuting: the role of affect

This study examines the relationship between positive and negative user valence and transport mode choice behaviour. We integrate latent attitudes ‘affect’ and ‘salience’ into transport mode choice models using the framework of integrated choice and latent variable modelling and simultaneous maximum likelihood estimation methods. The results are consistent with findings in similar travel behaviour and behavioural economics literature. The study extends the findings of previous research and has demonstrated that user sentiments about public transport mode and salient public transport experiences have a significant impact on travel mode choice behaviour. It was found that private motorised users are more sensitive to overcrowding and anti-social behaviours on PT than active and PT travellers. Key attitudinal indicators influencing individual transport choice behaviour are established to guide public policy. The key indicators of Affect and Salience must be analysed and addressed through public policy to enhance PT user experience and develop services and facilities to increase the utility of PT in-vehicle travel time.     

Do Road Planners Produce More ‘Honest Numbers’ than Rail Planners? An Analysis of Accuracy in Road‐traffic Forecasts in Cities versus Peripheral Regions

Abstract

Based on a review of available data from a database on large‐scale transport infrastructure projects, this paper investigates the hypothesis that traffic forecasts for road links in Europe are geographically biased with underestimated traffic volumes in metropolitan areas and overestimated traffic volumes in remote regions. The present data do not support this hypothesis. Since previous studies have shown a strong tendency to overestimated forecasts of the number of passengers on new rail projects, it could be speculated that road planners are more skilful and/or honest than rail planners. However, during the period when the investigated projects were planned (up to the late 1980s), there were hardly any strong incentives for road planners to make biased forecasts in order to place their projects in a more flattering light. Future research might uncover whether the change from the ‘predict and provide’ paradigm to ‘predict and prevent’ occurring in some European countries in the 1990s has influenced the accuracy of road traffic forecasts in metropolitan areas.     

Harmonizing heavy goods vehicle taxes in Europe: a British view

One of the biggest unresolved problems regarding the completion of the free internal transport market within the European community is the problem of harmonization of taxation on the road haulage industry. As the highest tax country, Britain might be expected to have to reduce its level of taxes as part of any harmonization.

This paper considers the current methodology of the British Department of Transport regarding the allocation of the track and external costs of road transport, in the light of developments in methodology and experience elsewhere in Western Europe and North America. We find a number of reasons for believing that, far from overstating the marginal social cost of use of roads by the road haulage industry, the current British approach actually understates it. Thus any move towards harmonizing tax levels may reduce taxes in Britain at a time when they should be increasing.     

Measuring Success of PPP Transport Projects: A Cross-Case Analysis of Toll Roads

Abstract

The aim of this paper is to measure ‘overall’ success of a public private partnership (PPP) transport projects using four case studies. All four case studies are PPP toll roads from four different EU countries (UK, Spain, Portugal and Greece). The case studies have been analysed using a manual Qualitative Comparative Analysis approach. According to the paper, three different perspectives have been used to measure the success of a project, that is, project management perspective, stakeholder perspective and contract management perspective. The ‘overall’ success has then been deduced by bringing these three perspectives together as a holistic approach. The findings are presented in the form of a matrix and the final outcome of the paper shows a simple methodological approach that can be used to measure success of a PPP transport project. Since the study takes more of a qualitative approach, researcher bias and perceptions have a major role to play in the final outcome. However, to reduce ‘biasness’, quantitative measures have also been used to quantify the Key Performance Indicators and performance measures in the case studies. It is hoped that the study makes a valid contribution to the areas of transport PPPs and performance measurement.     

Impact assessment of the Internet of Things on feeder transit performance

ABSTRACT

Efficient planning for demand responsive transit (DRT) can contribute to fulfilling the first/last mile transport needs for users of a major transit line. With the advancement in communication technologies, the internet is expected to assist this growing need of providing first/last mile connectivity. This is proposed to be achieved through a network created by Internet of Things (IoT). This paper evaluates the effect of implementation of IoT on service quality (or disutility) of DRT for two scenarios – with enabled-IoT (e-IoT) and with disabled-IoT (d-IoT). Data from five different DRT-like systems known as Call-n-Ride (CnR) routes operating in Denver, Colorado, are used for evaluation purposes. These CnR routes are Meridian, Interlocken, South Inverness, Broomfield and Louisville. Results show that, in general, all CnR routes would experience more than a 58 percent decrease in disutility if their operations were based on ‘with e-IoT’ operations. Interlocken would record the largest percentage decrease (74 percent) in disutility if its route service switched from the ‘with d-IoT’ to the ‘with e-IoT’ scenario.     

A Descriptive Framework for the Development and Operation of Liner Shipping Networks

Abstract

Successful mass transit solutions are rare in poor cities. When they appear they are lauded across the globe and too often copied uncritically. The latest exemplar of such best practice is the ‘Transmilenio’ rapid bus system in Bogotá. The article describes its main characteristics and applauds the improvements that it has already brought to urban transport in Bogotá. Naturally, the system is not without its flaws and these need to be drawn to the attention of those who might copy the Bogotá example. This is particularly important at the present time when the jewel of Bogotá has come under surprisingly strong local criticism over its cost, its ownership structure, its decreasing effectiveness and, fundamentally, because it has failed to solve the transport chaos of Bogotá. There is a real danger that ‘Transmilenio’ will stagnate as its popularity declines and as demands for a metro increase. Given the strengths of the system that would be something of a disaster and, most certainly, not in the interests of the poor.     

Deregulating the bus industry in Britain — (A) the proposals

Abstract

Over the past five years there has been an unprecedented stream of transport legislation in Britain, and policy has switched significantly towards the provision of services commensurate with market demand. The most important single document has been the recent publication of the White Paper on ‘Buses’ which could bring about dramatic changes in the road passenger transport industry. This introductory section outlines the arguments for and against change and then summarizes the proposals.     

Optimal tank-trailer routing using the ILOG constraint programming – a Taiwan case study

Abstract

This paper investigates the routing of pressurized tank trailers and proposes a scheduling plan which ensures the practical delivery of industrial gases under the objective of reducing transportation costs. Using constraint programming, we solve a combinatorial optimization problem that incorporates both hard and soft constraints for routing and scheduling tank trailers. Hard constraints are resource and safety/regulation constraints, whereas soft constraints are utilization and efficiency constraints. This approach enables tank-trailer routing and scheduling management to consider different combinations of parameters and view the results in ‘real-time.’ The routing and scheduling results based on a case study in Taiwan fulfil the goals of avoiding risks associated with transporting industrial gases, and attaining efficient delivery while conforming to regulations and consistent with good business practice. The results also suggest that significant economies in distribution costs are possible.     

Reflections on transport in the future

Abstract

The first INTRA Seminar, held at the College of Europe, Bruges, in April 1982, was on the theme Transport in the Future: some possibilities and their implications. This theme was chosen to give an opportunity to consider transport requirements and resources in the broadest possible way, and as a prelude to later Seminars on more specific subjects. Throughout, the emphasis was on major trends and possible discontinuities which may have important policy consequences. The seminar also aimed to help participants—who attended by personal invitation—to broaden and deepen their understanding of the role and nature of transport and its internal and external relationships.

These ‘reflections’ are intended for wider circulation, particularly for senior officials in national and international organizations not directly or regularly involved in transport but who may find it helpful in their own activities. They are not intended to be either complete or comprehensive, but deliberately emphasize those aspects which participants identified as requiring more consideration and examination. The opening section, entitled Overall Impressions, is a brief general statement. The fuller account of the Seminar which follows is largely based on the Working Paper circulated before the Seminar, on introductory Statements on particular topics prepared by participants, and on the reports by the Moderators of Study Groups; it has also benefited from advice and suggestions from others who intended to take part but who were prevented from doing so.

Since this account has been prepared by the two INTRA organizers, it naturally reflects their views of these papers, discussions and suggestions. Equally, any views expressed are not necessarily those of all participants—or, indeed, of any individual participant—nor of the organizations or institutions with which they are associated.     

A suppressed demand analysis method of the transportation disadvantaged in policy making

Abstract

This paper proposes a method for estimating transportation supply requirements when the suppressed demand of the transportation disadvantaged (TD) can be calculated and added to existing demand for travel. The underlying assumption is that the travel conditions of these TD groups must be equal to the ‘conventional’ demand, known as ‘full release’. Utilising the modelling approach for TD, suppressed demand analysis, diagnosis of difficulties and equity between conventional and disadvantaged groups were realised, while elaborating special cases for the most vulnerable TD groups (such as elderly and disabled persons) and simultaneously identifying areas of difficulty. From the early virtual results, it is concluded that, for the full release of suppressed trips (only a 5% increase), policy makers must be ready to face some financial burdens, requiring coordination of effort to both standardise these TD groups and reduce the costs incurred by operators.     

A Review of the Evolution of Shared (Street) Space Concepts in Urban Environments

Abstract

This paper aims to clearly establish the origin and evolution of the shared space concept from a New Zealand perspective by reviewing the literature in the disciplines of both urban design and transportation engineering. The review process involves investigating the use and function of a public road space in the context of the changing of public expectations and how this can relate to a number of interconnected street design approaches (e.g. traffic calming and self-explaining roads (SERs)). These approaches have been used to minimise the influence of motor vehicles since the beginning of the automobile era. The shared space concept, when applied in public road environments in activity centres, has increasingly been embraced by urban planners, transportation engineers and regulatory agencies. A shared space diverges from a conventional road where all road users are encouraged to legitimately occupy the same road space with little physical separation. To achieve this in a safe and efficient manner, the design aims to reduce the dominance of the motor vehicle by promoting pedestrian and cycling activity and utilising the road space as a ‘place’ in addition to its ‘transport’ mobility and access purposes. Given the fundamental conceptual differentiation between a traffic-calmed street and a shared space, the paper argues that there are certain design elements, constituting a shared space, and without them, it would be difficult for a public street to function as a genuine shared space for all road users.     

Passengers’ Perceived Service Quality of City Buses in Taipei: Scale Development and Measurement

Abstract

To understand fully passengers’ perceptions and expectations of the bus service quality in Taipei, business managers and governmental agencies must seek a proper scale that can reflect passengers’ opinions accurately. This study develops and tests a service quality scale designed for a city bus transit system in Taipei. Churchill’s paradigm and a focus group interview were combined into a multistage scale development procedure. Based on the procedure, Taipei city buses were selected as the example, for which a service quality scale was developed. The final scale contains four dimensions and 20 items. These four dimensions are ‘interaction with passengers’, ‘tangible service equipment’, ‘convenience of service’ and ‘operating management support’. Finally, the results of scale development and the managerial applications of the service quality scale for the city transit system are discussed.