Efficient contracting and incentive agreements between regulators and bus operators: The influence of risk preferences of contracting agents on contract choice

Contracts that govern transactions between regulators and operators are an important feature of service delivery in public transport. This paper reviews the literature on efficient contracting in general and its application to public transport contracts and found little empirical evidence on the influence of risk preferences of contracting agents on contract choice, a fundamental premise of classical contracting theory. Departing from the existing literature, this paper develops a choice experiment to study public transport operators’ preferences for different contractual forms. People involved in the public transport industry across Australia are invited to do the survey but the respondents are mainly bus operators in New South Wales. The respondents are offered two hypothetical contracts with different risk profiles and incentives and asked to indicate their preferences as well as their acceptance to provide the services under the contract they prefer. A non-linear scaled multinomial logit model is estimated to establish the role of risk allocation on contract preference of bus operators and the optimal amount of risks and incentives, conditioned on the operators’ attitude towards risk. The results help authorities design performance-based contracts to obtain their objectives while maintaining the operators’ level of satisfaction.     

Breaking car use habits: The effectiveness of a free one-month travelcard

Based on calls for innovative ways of reducing car traffic and research indicating that car driving is often the result of habitual decision-making and choice processes, this paper reports on a field experiment designed to test a tool aimed to entice drivers to skip the habitual choice of the car and consider using—or at least trying—public transport instead. About 1,000 car drivers participated in the experiment either as experimental subjects, receiving a free one-month travelcard, or as control subjects. As predicted, the intervention had a significant impact on drivers’ use of public transport and it also neutralized the impact of car driving habits on mode choice. However, in the longer run (i.e., four months after the experiment) experimental subjects did not use public transport more than control subjects. Hence, it seems that although many car drivers choose travel mode habitually, their final choice is consistent with their informed preferences, given the current price–quality relationships of the various options.     

Local environmental impact assessment as decision support for the introduction of electromobility in urban public transport systems

The urban transport sector offers a noteworthy potential for the reduction of national greenhouse gas emissions as well as local pollutant emissions such as nitrogen oxides and particulate matter if electric drive systems are increasingly used. Owing to the fact that electric busses are still in the development phase, higher investment costs have evolved for public transport providers. Hence, decision making about where to introduce electric bus lines is mainly characterized by economic as well as technological considerations. The integration of local or regional ecological aspects is often neglected. An interdisciplinary approach was applied to the bus network of an urban public transport provider. By combining spatial-analytical techniques and statistical methods, the local environmental relief potential of electric busses has been evaluated. The results show that due to their specific line characteristics and the frequency of service, two bus lines out of 28 are particularly suitable for the introduction of electromobility in Dresden, Germany. The presented scientific work contributes to the extension of environmental assessments and decision making tools by including the spatial dimension of environmental impacts. It increases the practical relevance, especially for management decisions of political and entrepreneurial stakeholders by providing a sensible decision basis for local or regional infrastructure projects.     

Relationship between service quality and demand for inter-urban buses

This article proposes a model for analysing the modal choice of travellers making inter-urban journeys. Discrete choice models with systematic and random tastes variation were applied to find the most relevant variables for encouraging the use of public transport by bus rather than private car. This research follows on from the results of previous user satisfaction studies on inter-urban bus services in the province of Burgos (Spain). Willingness to pay is also estimated for time savings or other improvements in the bus service.The results indicate that, in general, improvements in the journey time or the number of daily journeys are valued less by inter-urban bus users than they are by car or railway users. The type of bus and its characteristics are evaluated as a function of the distance travelled and result in very small values for this variable. Contrary to what is often reported in satisfaction surveys, the journey cost is found to be relevant when choosing which mode of transport to use, but the most important variable is journey time. Little value is placed on the features of the bus, except on long distance journeys.Finally, a methodology differentiating four hierarchical groups is presented for comparing the results of the relevant variables in demand and satisfaction models. Some only improve perception rather than encourage new users, while others increase take-up but do not improve the image of the service.     

Towards modal choice decision-making models: A case study of Lagos state transport corporation bus riders

Identification of the socioeconomic factors which affect the demand for buses, and the analysis of the use of the other transport modes by bus users are the two main objectives of this article. Work and school trips are highlighted as being very important trip purposes in Lagos metropolis by the multiple discriminant analysis model. It identifies mode of transport, distance, travel time, reliability, and the number of stops as significant mode choice variables. Multiple linear regression models for work and school trips identify mode of transport, transfort fare, travel time, annual income, and crew behaviour as significant variables in the choice of transport mode. These findings support the two alternative hypotheses of the study that the choice of bus is related to the individual perception of the quality of service of the different modes and that socioeconomic characteristics of the riders influence the patronage of buses. The attention of policy makers for the 22 transport corporations that operate inter-and intra-urban services in all the 21 states and the federal capital of Abuja in Nigeria is drawn to the importance of these variables for decisions.     

The impact of transportation demand management policies on commuting to college facilities: A case study at the University of Trieste,Italy

Universities, like other types of public and private institutions, when located in a city, have both positive and negative impacts on the area where they are situated. On the one hand, they contribute to the prestige of the area; on the other hand, they are large generators/attractors of traffic. The ability to successfully balance the pros and cons of the urban location of these large traffic-generating institutions is crucial for their success and for the livability of the city. In this paper this issue has been analyzed selecting as a representative case the University of Trieste.The aim of the research is to understand: (a) how mode choice decisions are made by the teaching and administrative staff and by the students at the various locations where academic activities take place, and (b) how they would be affected by 8 different transport management policies. It is found that changing the parking regulations (via the annual permit cost, the hourly parking fee, the number of parking spaces and the location of the parking lots) greatly influences mode choice in favor of bus use, especially for teaching and administrative staff and in the suburban locations. The students would be impacted by such changes only if an hourly parking tariff is introduced. The alternative approach of fully subsidizing the bus services would also have a large impact on bus ridership, affecting the mode choice in particular of the teaching staff and in the main university suburban sites.Since the implementation of these bus-favoring policies could face the opposition either of the university staff or of the bus company, two more balanced policy mixes were tested: the first one, increasing parking price and imposing new parking restrictions, would increase bus ridership by 19%; the second one, reducing both bus and parking subsidies, would increase bus ridership by 13%.     

Enhanced bus operations: The Curitiba model and its applicability to China

Buses will remain the backbone of public transport systems for some time to come because of their lower cost and higher flexibility in relation to rail transport. However, buses are perceived as being an inferior mode of public transport and do not offer as much carrying capacity as rail transport. Following the Curitiba model, this paper looks at the potential for transferring some of the key advantages of rail transport to bus operations. This involves transforming bus stops into enclosed stations, with ticket purchase and/or checking in the station and at‐grade access to vehicles. It also involves the extensive use of bus lanes. The potential contribution of transport telematics is looked at, in particular the use of smartcards for payment in a closed fare system. The potential role of the Curitiba model for China is assessed in the context of toll road construction.     

Crowding in public transport systems: Effects on users,operation and implications for the estimation of demand

The effects of high passenger density at bus stops, at rail stations, inside buses and trains are diverse. This paper examines the multiple dimensions of passenger crowding related to public transport demand, supply and operations, including effects on operating speed, waiting time, travel time reliability, passengers’ wellbeing, valuation of waiting and in-vehicle time savings, route and bus choice, and optimal levels of frequency, vehicle size and fare. Secondly, crowding externalities are estimated for rail and bus services in Sydney, in order to show the impact of crowding on the estimated value of in-vehicle time savings and demand prediction. Using Multinomial Logit (MNL) and Error Components (EC) models, we show that alternative assumptions concerning the threshold load factor that triggers a crowding externality effect do have an influence on the value of travel time (VTTS) for low occupancy levels (all passengers sitting); however, for high occupancy levels, alternative crowding models estimate similar VTTS. Importantly, if demand for a public transport service is estimated without explicit consideration of crowding as a source of disutility for passengers, demand will be overestimated if the service is designed to have a number of standees beyond a threshold, as analytically shown using a MNL choice model. More research is needed to explore if these findings hold with more complex choice models and in other contexts.     

Analysis of real-time control strategies in a corridor with multiple bus services

Control strategies have been widely used in the literature to counteract the effects of bus bunching in passenger‘s waiting times and its variability. These strategies have only been studied for the case of a single bus line in a corridor. However, in many real cases this assumption does not hold. Indeed, there are many transit corridors with multiple bus lines interacting, and this interaction affects the efficiency of the implemented control mechanism.This work develops an optimization model capable of executing a control scheme based on holding strategy for a corridor with multiple bus lines.We analyzed the benefits in the level of service of the public transport system when considering a central operator who wants to maximize the level of service for users of all the bus lines, versus scenarios where each bus line operates independently. A simulation was carried out considering two medium frequency bus lines that serve a set of stops and where these two bus lines coexist in a given subset of stops. In the simulation we compared the existence of a central operator, using the optimization model we developed, against the independent operation of each line.In the simulations the central operator showed a greater reduction in the overall waiting time of the passengers of 55% compared to a no control scenario. It also provided a balanced load of the buses along the corridor, and a lower variability of the bus headways in the subset of stops where the lines coexist, thus obtaining better reliability for all types of passengers present in the public transport system.     

Modeling the interaction between buses,passengers and cars on a bus route using a multi-agent system

This paper models part of a public transport network (PTN), specifically, a bus route, as a small-size multi-agent system (MAS). The proposed approach is applied to a case study considering a ‘real world’ bus line within the PTN in Auckland, New Zealand. The MAS-based analysis uses modeling and simulation to examine the characteristics of the observed system – autonomous agents interacting with one another – under different scenarios, considering bus capacity and frequency of service for existing and projected public transport (PT) demand. A simulation model of a bus route is developed, calibrated and validated. Several results are attained, such as when the PT passenger load is not close to bus capacity, this load has no effect on average passenger waiting time at bus stops. The model proposed can be useful to practitioners as a tool to model the interaction between buses and other agents.     

Accommodating preference heterogeneity in commuting mode choice: an empirical investigation in Shaoxing,China

A latent class model is developed to accommodate preference heterogeneity across commuters with respect to their mode choice between electric bike, private car, and public bus within the context of China. A three-segment solution – ‘electric bike individuals’, ‘private car addicts’, and ‘public bus enthusiasts’ – is identified, each characterized by heterogeneous preferences regarding specific mode attributes and unique socio-demographic profile. The choice model confirms the determinative effects of perceived alternative attributes on commuting mode choice, while the traditionally used objective attributes – travel time and cost – are found to have relatively small influences. The membership model provides solid explanations for these segment-specific preferences. This study provides a better understanding of the nature of mode choice behavior, which can be useful for strategies tailored to a specific segment in order to promote the use of sustainable transport modes.     

The implications of school choice on travel behavior and environmental emissions

We examine the implications of school choice on walkability, school travel mode and overall environmental emissions. In developing this proof-of-concept model we show—and quantify—differences between city-wide schools and their neighborhood school counterpart. Our analysis demonstrates how children attending city-wide schools may have heightened travel distance, greenhouse gas emissions, and exposure to bus fumes. Using available data along with a series of informed assumptions we figure the city-wide school had six times fewer children walking, 4.5 times as many miles traveled, 4.5 times the system cost, and 3–4.5 times the amount of criteria air pollutants and greenhouse gas emissions. By providing bus service, the overall miles traveled (and resulting emissions) decreased 30–40% compared to the scenario without bus service, however system costs were higher for both the neighborhood and city-wide school (no pollution externality costs were factored in).     

The role of paratransit: some reflections based on the experience of residents’ coach services in Hong Kong

Paratransit refers to urban transport services “somewhere between private passenger transport and conventional public transport in terms of cost and quality of service” [Rimmer (1980), Paratransit: A commentary. Environ. Plan. A 12, 937–944]. Since the 1980s, a new form of paratransit—residents’ coach, which provides exclusive transport services to residents living in private housing estates—has emerged in Hong Kong. What was the background underlying the emergence and subsequent growth of residents’ coach services? Also, what was the role of residents’ coach in the public transport system of Hong Kong? With the completion of more railway extensions, should residents’ coach services be replaced? If so, what are the potential impacts on people’s life? This paper addresses the above research questions through a large-scale questionnaire survey that examined not only people’s modal choice but also their residential choice, socio-economic background and attitudes. The findings suggest that transport policy makers should pay more attention to examine new forms of paratransit and the ways of integrating them into the overall public transport system, both spatially and temporally. It is only through the development of an efficient and multi-modal transport system can the maximum potential of paratransit in filling the transport gap between conventional mass transit and private cars be realized.     

Promoting bike-and-ride: The Dutch experience

The number of policy initiatives to promote the use of bike-and-ride, or the combined use of bicycle and public transport for one trip, has grown considerably over the past decade as part of the search for more sustainable transport solutions. This paper discusses the experiences with, and impacts of, such initiatives in the Netherlands. The Dutch measures to promote bicycle use in access trips have been generally successful. A country-wide program to upgrade regular and secure bicycle parking at train stations has led to an increase in user satisfaction and a growth in bicycles parked at stations. Smaller programs to stimulate the combined use of bike-and-bus have resulted in an increase in bicycle use, bus use, and share of infrequent bus passengers. Bicycle lockers at bus stops are hardly used by bus passengers, due in part to the dominance of students among bus users as well as the relatively high price of lockers in comparison to the value of bicycles used for access trips. Measures to promote the use of the bicycle in egress trips have met with more varying results. Projects to introduce leasing bicycles for egress trips have failed to attract passengers, for both train and bus services. In contrast, the introduction of flexible rental bicycles at train stations has resulted in a small reduction in car use, growth in train trips, and growth in bicycle use for non-recurrent trips. The Dutch experiences suggest some lessons for promoting bike-and-ride in countries and cities with a less well-developed bicycle infrastructure.     

The role of incentives towards adolescents’ commitment to use public transport in Malaysia

This study examines the adoption of a travel behaviour modification programme to encourage sustainable mobility and public bus usage. Students from four schools in Penang Island were recruited and divided into two groups: Group 1 (without incentives) and Group 2 (with incentives). In the experiment, after having a motivation session about sustainable transport, the respondents were asked to design their travel patterns for seven days. The next session gathered data about their actual travel and asked for feedback regarding the programme. The results demonstrate that incentives encouraged respondents to follow their plans for travel behaviour and public bus usage. The results highlight that their commitment to follow their travel plans were influenced by ethnicity, distance from home to school, travel time, and household income. The study offers some discussion regarding the implications of the results for strengthening sustainable mobility and encouraging public bus use among adolescents.     

Flexible feeder transit route design to enhance service accessibility in urban area

To improve the accessibility of transit system in urban areas, this paper presents a flexible feeder transit routing model that can serve irregular‐shaped networks. By integrating the cost efficiency of fixed‐route transit system and the flexibility of demand responsive transit system, the proposed model is capable of letting operating feeder busses temporarily deviate from their current route so as to serve the reported demand locations. With an objective of minimizing total bus travel time, a new operational mode is then proposed to allow busses to serve passengers on both street sides. In addition, when multiple feeder busses are operating in the target service area, the proposed model can provide an optimal plan to locate the nearest one to response to the demands. A three‐stage solution algorithm is also developed to yield meta‐optimal solutions to the problem in a reasonable amount of time by transforming the problem into a traveling salesman problem. Numerical studies have demonstrated the effectiveness of the proposed model as well as the heuristic solution approach. Copyright © 2015 John Wiley & Sons, Ltd.     

What do people know about their public transport options?

This paper studies the memory representations of residents regarding the public transport system in their city. Telephone interviews were conducted with a representative sample of 204 inhabitants in a selected residential inner-city area in Stockholm. Route knowledge questions, recognition tasks, free-recall tasks and estimations of service frequency were used to explore memory representations. The results showed that, in general, residents in metropolitan areas have good knowledge of the public transport options along well-known transport corridors. The memory representation of lesser-known transport corridors tends to be of a poorer quality. In the results presented here, the variables gender, age, employment status, level of education and car availability had no correlation with the quality of the memory representation, but experience increased knowledge. Although frequent users of public transport had a more detailed representation of the system, the less frequent users also had a considerable- and good-memory representation. An explorative hierarchy for representation of public transport lines in the memory is proposed. It is hypothesised that memory representations of a transport line can be affected by the following three factors: the extent to which a line is visible in the urban area, the straightness of the routes and whether or not stops are labelled, for example, by destination area. Simply put, these factors determine how well a person knows a line. It was found that people first remember a commuter train and a trunk bus line, followed by metro lines and suburban buses and finally normal inner-city buses with the poorest anchorage in memory.

Analyzing urban bus service reliability at the stop, route, and network levels

Improving the reliability of bus service has the potential to increase the attractiveness of public transit to current and prospective riders. An understanding of service reliability is necessary to develop strategies that help transit agencies provide better services. However, few studies have been conducted analyzing bus reliability in the metropolis of China. This paper presents an in-depth analysis of service reliability based on bus operational characteristics in Beijing. Three performance parameters, punctuality index based on routes (PIR), deviation index based on stops (DIS), and evenness index based on stops (EIS), are proposed for the evaluation of bus service reliability. Reliability involves routes, stops, punctuality, deviation, and evenness. The relationship among the three parameters is discussed using a numerical example. Subsequently, through a sampling survey of bus lines in Beijing, service reliability at the stop, route, and network levels are estimated. The effects of route length, headway, the distance from the stop to the origin terminal, and the use of exclusive bus lanes are also analyzed. The results indicate low service reliability for buses in Beijing and a high correlation between service reliability and route length, headway, distance from the stop to the origin terminal, and the provision of exclusive bus lanes.     

Commuting trip satisfaction in Beijing: Exploring the influence of multimodal behavior and modal flexibility

In the past decade, many studies have explored the relationship between travelers’ travel mode and their trip satisfaction. Various characteristics of the chosen travel modes have been found to influence trip experiences; however, apart from the chosen modes, travelers’ variability in mode use and their ability to vary have not been investigated in the trip satisfaction literature. This current paper presents an analysis of commuting trip satisfaction in Beijing with a particular focus on the influence of commuters’ multimodal behavior on multiple workdays and their modal flexibility for each commuting trip. Consistent with previous studies, we find that commuting trips by active modes are the most satisfying, followed by trips by car and public transport. In Beijing, public transport dominates. Urban residents increasingly acquire automobiles, but a strict vehicle policy has been implemented to restrict the use of private cars on workdays. In this comparatively constrained context for transport mode choice, we find a significant portion of commuters showing multimodal behavior. We also find that multimodal commuters tend to feel less satisfied with trips by alternative modes compared with monomodal commuters, which is probably related to their undesirable deviation from habitual transport modes. Furthermore, the relationship between modal flexibility and trip satisfaction is not linear, but U-shaped. Commuters with high flexibility are generally most satisfied because there is a higher possibility for them to choose their mode of transport out of preference. Very inflexible commuters can also reach a relatively high satisfaction level, however, which is probably caused by their lower expectations beforehand and the fact that they did not have an alternative to regret in trip satisfaction assessments.     

Drivers of customer satisfaction with public transport services

This paper aims to improve the understanding of the drivers of customer satisfaction with public transport (PT). The methodology provides a relevant contribution to the previous studies since it highlights the complex interaction between the level and composition of satisfaction, negative social safety experiences (NSSEs), urban settings, and the PT mode used.Overall, PT users see the service attributes on-time performance, travel speed, and service frequency as the most important, followed by personnel/driver behaviour and vehicle tidiness. A generic policy aimed at achieving these attributes may yield favourable results with respect to satisfaction.Further, we demonstrate the influence of differences in customer characteristics on satisfaction. A policy aimed at increasing the service frequency and putting new vehicles into operation will probably lead specifically to more satisfied older people (>65), passengers travelling by regional train, and people living in dense urban areas.These findings may be of help to PTAs intending to exert an influence on the actions of PT operators, for instance by using them as a measuring rod in incentive contracts.