Mapping minibuses in Maputo and Nairobi: engaging paratransit in transportation planning in African cities

ABSTRACT

Often called paratransit because of their flexible stops, schedules and routes, minibuses make up the bulk of public transport in African cities. Despite their ubiquity and importance, these systems are poorly understood by transportation planners who tend to focus on large-scale urban infrastructure projects such as highways, commuter rail or bus rapid transit systems. The assumption within much of this planning is that these minibus systems are barriers to change and will become at most secondary “feeder” buses within large-scale projects, but structured plans detailing this vision are lacking. This paper argues that frequent failure to collect data and value important paratransit systems as a critical part of transportation in their own right is deeply problematic from the point of view of equity, access and inclusive and effective planning. We ask whether the growing number of bottom up mapping projects of minibus systems can disrupt this status quo. By comparing two mapping projects, Digital Matatus in Nairobi and the Mapa Dos Chapas in Maputo, we find that inclusive, collaborative mapping can help render these minibuses more visible in planning and provoke more grounded and inclusive “planning conversations” on multi-modal integration, passenger information and minibus upgrading, all key but relatively marginalised aspects of creating accessible, low emission, high quality and safe public transport in African cities.     

Paratransit — Existing issues and future directions

Paratransit services bridge the gap between static fixed route transit and the flexible automobile travel. Paratransit services provide personalized public trapsportation by responding to the needs of individual markets and users. Unfortunately, fragmentation of the paratransit sector and institutional and regulatory constraints have prevented or complicated realization of paratransit's full potential. The orientation in this paper is not primarily to identify promising paratransit applications. Rather, it is to examine basic characteristics of paratransit services, fundamental issues unique to paratransit, existing problems that are constraining paratransit development, and ways to overcome or minimize existing difficulties. A taxonomy of paratransit services is proposed so that these systems can be better related to each other. The institutional environment of paratransit is examined from the viewpoints of planning, operations and regulation. A primary focus is on integration of various paratransit services and of paratransit and conventional fixed route services. Several proposals are made relating to improvements in existing services, new service concepts, new institutional arrangements and service integration.     

Paratransit Service in Indonesia: User Satisfaction and Future Choice

Abstract

This paper explores user satisfaction with making use of paratransit in Bandung, Indonesia. User perceptions of attributes are analyzed using factor analysis to find representing attribute types and factors of service quality. Ordinal probit analysis is employed to explore the characteristics of users regarding their perception of satisfaction with the paratransit service. Binary logistic analysis is undertaken to predict users’ choice probability in making use of paratransit in the future when there is a service improvement. The study reveals that what may be of importance in developed countries carries a different weight of importance for paratransit users. This fact can be explained by describing the characteristics of users that expressed their satisfaction, which also explains the target market for this mode. The analysis reveals the notion that financial motives seem to dominate when users select to use paratransit.     

Transit technology investment and selection under urban population volatility: A real option perspective

This paper addresses transit technology investment issues under urban population volatility using a real option approach. Two important problems are investigated: which transit technology should be selected and when should it be introduced. A real option model is proposed to incorporate explicitly the effects of transit technology investment on urban spatial structure in terms of households’ residential location choices and housing market. The trigger population thresholds for investing in a transit technology project and for shifting from a transit technology to another are explored analytically. Comparative static analyses of the urban system and transit technology investment are also carried out. It was found that (i) transit technology investment can induce urban sprawl; (ii) ignoring the effects of transit technology investment on urban spatial equilibrium can lead to a late investment; and (iii) there is a significant difference in the trigger population thresholds for transit technology shift estimated by the net present value approach and the real option approach.     

Planning and control of paratransit services in Hong Kong

As paratransit services, Hong Kong's taxis and public light buses (PLB) carried some 30% of the 9.7 million daily public transport boardings in Hong Kong in 1988. Most of the vehicles are individually owned, and services are operated as commercially viable concerns. While operators have a high degree of operational flexibility, taxis and PLBs are closely regulated by the Government. The fleet sizes are controlled by licensing. There is a system of zoning for taxis, and operational prohibitions and restrictions for PLBs. Over the years, Hong Kong has developed some practicable means of operational control on taxis and PLBs. It has been 20 years since PLBs were legalized in 1969. The transition experienced by this mode, from no control to regulated operations, signifies a major step forward from the point of view of transport administration. The Government's participation in the planning for PLB services has guided the development of this mode. In this paper, the planning and control mechanisms for Hong Kong's paratransit modes are introduced. Identified deficiencies are also discussed.     

Why do paratransit operators resist participation in bus rapid transit? Case evidence from Bogota,Mexico City,Johannesburg and Lagos

ABSTRACT

Public transport in cities of the Global South is mainly provided by paratransit operators who self-regulate their services in the absence of adequate formal transport supply and due to weak or no formal regulatory framework and enforcement. Paratransit operators compete with each other for passengers as every passenger translates into profit. Governments in the Global South have sought to reform public transport services through Bus Rapid Transit (BRT) to regulate and ensure efficiency, address the problems of drivers competition and negative externalities associated with paratransit operations. Paratransit operators have been considered as one of the barriers to public transport reforms such as BRT without much consideration for their style of operations. This neglect has contributed to their resistance and low interest in participating in BRT and has even led to opposition. Consequently, non-consideration of incumbent operators in the implementation of transit reforms has been one important reason for delay or failure in their introduction. In this study, we identify reasons why paratransit operators resist and show low interest in BRT even in situations where public institutions have opted not to replace them but rather invite them to participate in the reforms. The basis is a case study analysis of four cities with different characteristics and different BRT implementation strategies where paratransit operators showed resistance and low interest to participate. We identify (1) loss of autonomy, flexibility and established practices/routines, (2) financial and economic risk avoidance and (3) lack of trust in governments who initiate reforms as a basis for their resistance and low interest. These findings are theoretically substantiated by organisational management and social psychology concepts that explain resistance to change. Understanding and recognising these reasons may help planners in designing more appropriate strategies for paratransit reforms.     

Transit Users’ Route‐Choice Modelling in Transit Assignment: A Review

Abstract

This paper reviews the main studies on transit users’ route choice in the context of transit assignment. The studies are categorized into three groups: static transit assignment, within‐day dynamic transit assignment, and emerging approaches. The motivations and behavioural assumptions of these approaches are re‐examined. The first group includes shortest‐path heuristics in all‐or‐nothing assignment, random utility maximization route‐choice models in stochastic assignment, and user equilibrium based assignment. The second group covers within‐day dynamics in transit users’ route choice, transit network formulations, and dynamic transit assignment. The third group introduces the emerging studies on behavioural complexities, day‐to‐day dynamics, and real‐time dynamics in transit users’ route choice. Future research directions are also discussed.     

Intermodal Transit System Coordination

In urban areas where transit demand is widely spread, passengers may be served by an intermodal transit system, consisting of a rail transit line (or a bus rapid transit route) and a number of feeder routes connecting at different transfer stations. In such a system, passengers may need one or more transfers to complete their journey. Therefore, scheduling vehicles operating in the system with special attention to reduce transfer time can contribute significantly to service quality improvements. Schedule synchronization may significantly reduce transfer delays at transfer stations where various routes interconnect. Since vehicle arrivals are stochastic, slack time allowances in vehicle schedules may be desirable to reduce the probability of missed connections. An objective total cost function, including supplier and user costs, is formulated for optimizing the coordination of a general intermodal transit network. A four-stage procedure is developed for determining the optimal coordination status among routes at every transfer station. Considering stochastic feeder vehicle arrivals at transfer stations, the slack times of coordinated routes are optimized, by balancing the savings from transfer delays and additional cost from slack delays and operating costs. The model thus developed is used to optimize the coordination of an intermodal transit network, while the impact of a range of factors on coordination (e.g., demand, standard deviation of vehicle arrival times, etc) is examined.     

Understanding the Relationship Between Physical and Virtual Representations of Transit Agencies

Abstract

This study examines whether physical attributes of transit agencies, such as agency size, make a difference in how transit websites are designed, and how transit information is distributed. The objective of this study is to see if there is a relationship between physical and virtual representations of transit agencies. A rating instrument is developed for evaluating the quality of transit websites. Our findings suggest that transit agency size plays a key role in determining website quality: When the size of transit system is large, the information about the agency is too complex to be effectively presented on web pages. Thus, the quality of the large agencies’ websites is lower than medium-sized agencies. Instead, we find that large agencies attempt to design more user-friendly sites, and provide advanced information searching tools to compensate for low information quality. Policy implications for transit agencies are discussed.     

Segmentation of paratransit users based on service quality and travel behaviour in Bandung,Indonesia

Using a data-set collected among paratransit users in Bandung, Indonesia, this paper explores the impacts of paratransit users' negative experiences and dissatisfactions with their paratransit usage pattern. Segmentation and ordered probit analyses are used to examine the impacts of users' opinions on service quality on their trip-making behaviour. The results indicate that users are divided into six segments – namely, the unlucky, the young user, the experienced, the adapter, the infrequent user and the captive. The results further indicate that paratransit users, especially women, perceive negative experiences related to on-time performance (departure and arrival time) and security issues related to vehicles. Despite these dissatisfactions and negative experiences, they are still likely to use paratransit as part of their daily life. Two paratransit market segments (the adapter and the captive) are also likely to result in more trips using paratransit. The study offers several strategies and recommendations that can improve the current paratransit system so that it can better serve local needs.     

The impact of transit station areas on the travel behaviors of workers in Denver,Colorado

Transit development is one planning strategy that seeks to partially overcome limitations of low-density single use car oriented development styles. While many studies focus on how residential proximity to transit influences the travel behaviors of individuals, the effect of workplace proximity to transit is less understood. This paper asks, does working near a light rail transit station influence the travel behaviors of workers differently than workers living near a station? We begin by examining workers’ commute mode based on their residential and workplace proximity to transit station areas. Next, we analyze the ways in which personal travel behaviors differ between those who drive to work and those who do not. The data came from a 2009 travel behavior survey in the Denver, Colorado metropolitan area, which contains 8000 households, 16,000 individuals, and nearly 80,000 trips. We measure sustainable travel behaviors as reduced mileage, reduced number of trips, and increased use of non-car transportation. The results of this study indicate that living near a transit station area by itself does not increase the likelihood of using non-car modes for work commutes. But if the destination (work) is near a transit station area, persons are less likely to drive a car to work. People who both live and work in a transit station area are less likely to use a car and more likely to take non-car modes for both work and non-work (personal) trips. Especially for persons who work near a transit station area, the measures of personal trips and distances show a higher level of mobility for non-car commuters than car commuters – that is, more trips and more distant trips. The use of non-car modes for personal trips is most likely to occur by non-car commuters, regardless of their transit station area relationship.     

GIS-based transit trip allocation methods converting stop-level boarding and alighting trips into TAZ trips

ABSTRACT

This study introduces a framework to improve the utilization of new data sources such as automated vehicle location (AVL) and automated passenger counting (APC) systems in transit ridership forecasting models. The direct application of AVL/APC data to travel forecasting requires an important intermediary step that links stops and activities – boarding and alighting – to the actual locations (at the traffic analysis zone (TAZ) level) that generated/attracted these trips. GIS-based transit trip allocation methods are developed with a focus on considering the case when the access shed spans multiple TAZs. The proposed methods improve practical applicability with easily obtained data. The performance of the proposed allocation methods is further evaluated using transit on-board survey data. The results show that the methods can effectively handle various conditions, particularly for major activity generators. The average errors between observed data and the proposed method are about 8% for alighting trips and 18% for boarding trips.     

The role of paratransit: some reflections based on the experience of residents’ coach services in Hong Kong

Paratransit refers to urban transport services “somewhere between private passenger transport and conventional public transport in terms of cost and quality of service” [Rimmer (1980), Paratransit: A commentary. Environ. Plan. A 12, 937–944]. Since the 1980s, a new form of paratransit—residents’ coach, which provides exclusive transport services to residents living in private housing estates—has emerged in Hong Kong. What was the background underlying the emergence and subsequent growth of residents’ coach services? Also, what was the role of residents’ coach in the public transport system of Hong Kong? With the completion of more railway extensions, should residents’ coach services be replaced? If so, what are the potential impacts on people’s life? This paper addresses the above research questions through a large-scale questionnaire survey that examined not only people’s modal choice but also their residential choice, socio-economic background and attitudes. The findings suggest that transport policy makers should pay more attention to examine new forms of paratransit and the ways of integrating them into the overall public transport system, both spatially and temporally. It is only through the development of an efficient and multi-modal transport system can the maximum potential of paratransit in filling the transport gap between conventional mass transit and private cars be realized.     

Examining the influence of multidestination service orientation on transit service productivity: a multivariate analysis

Between 1990 and 2000, U.S. transit agencies added service and increased ridership, but the ridership increase failed to keep pace with the service increase. The result was a decline in service effectiveness (or productivity). This marks the continuation of a long-running and often-studied trend. The scholarly literature attributes this phenomenon, at least in part, to transit agency decisions to decentralize their service rather than focus on serving the traditional CBD market. Many scholars argue that a decentralized service orientation is both ineffective and inefficient because it attracts few riders and requires large per-rider subsidies. This research tests whether a non-traditional, decentralized service orientation, called multidestination service, results in reduced service productivity. Contrary to what the literature suggests, we find that MSAs whose transit agencies pursued a multidestination service orientation did not experience lower productivity. These results indicate that policies that have encouraged the growth of decentralized transit services have not necessarily been detrimental to the industry.

Perceived service quality of paratransit in developing countries: A structural equation approach

This paper develops empirical models for evaluating the service quality (SQ) of paratransit. Specifically, several models are developed based on structural equation modeling (SEM) using twenty-four SQ variables. To calibrate those models, a data set of 2008 paratransit users of Dhaka City are utilized, who were interviewed with a structured questionnaire to know their experience, level of satisfaction and opinion about the existing service as well as their expectations. SEM reveals the observed and latent SQ variables and their relationship with the overall SQ of paratransit. Among the different models developed, the best one is selected using statistical parameters and resemblance with real life expectations. Out of twenty-four SQ variables, ‘Punctuality and Reliability’ and ‘Service Features’ are respectively found to be the observed and latent variables having the greatest influence on the paratransit SQ. Moreover, the effect of heterogeneity among users on the performance of the best model is investigated. All the study findings support the data collected from the paratransit users. The research outcomes can be utilized by the city transportation officials of developing countries to improve the overall paratransit performance to attract new users as well as retain the current ones.     

Identifying transit deserts for low-income commuters in Wuhan Metropolitan Area,China

The rapid expansion of many Chinese cities has put increasing pressure on existing urban transportation systems. Using Baidu users’ location data, this research analyzes the spatial patterns of the transit systems and commuter flows in Wuhan Metropolitan Area, China, and identifies transit deserts affecting low-income commuters. The results show that, first, most transit demand are generated by trips between neighboring communities, while large transit supply tends to occur between distant communities in the region. Second, about 11.21% of low-income commuters are affected by transit deserts in Wuhan Metropolitan Area. In detail, 61.30% of them commute within the city centers and 36.06% of them commute within the suburbs. Only about 2.64% of them actually travel between city centers and suburbs. Third, for low-income suburban commuters, transit deserts occur when they are surrounded by low-density transit infrastructure and low-frequency transit services, which makes it very difficult for them to connect to rest of the region. However, for low-income commuters residing in the city centers, transit deserts are mainly caused by the large numbers of transit-dependent people competing for limited transit supply in the areas. This research explores the relationship between transit systems and commuting demand in a major Chinese metropolitan area. The findings could help guide future transit system planning in China and beyond.     

A Modeling Framework for Bus Rapid Transit Operations Evaluation and Service Planning

Abstract

In this paper, we present a dynamic traffic assignment-simulation modeling framework (DYNASMART-P) to support the evaluation and planning of Bus Rapid Transit (BRT) services in urban transportation networks. The model represents the different characteristics associated with BRT operations such as: exclusive right-of-way lanes, limited-stop service, signal prioritization at congested intersections, and enhanced bus stops to reduce passenger boarding times. A set of simulation experiments is conducted using the model to study the impact of introducing a hypothetical BRT service in the Knoxville area in the State of Tennessee. In these experiments, the different operational characteristics of BRT are evaluated in terms of potential impact on transit ridership and on the interacting auto traffic. The results illustrate the advantages of BRT for increasing transit ridership and improving overall system performance.     

Effects of the Los Angeles transit strike on highway congestion

In this paper we investigate the effect of the Los Angeles transit strike on highway congestion through analysis of highway sensor data, using both a before-and-after comparison, and a control group comparison. We found that average 5:00 a.m. to 10:00 p.m. traffic speeds declined by as much as 20% during the strike, and the average length of the rush period increased by as much as 200%, even though increases in traffic were small, despite the fact that transit riders constitute a small fraction of the traveling population. Speeds declined the most at locations upstream from the places where queues normally end. We believe that highways are especially susceptible to congestion during strikes because travelers have little opportunity to adjust and equilibrate their travel patterns, as is possible during ordinary periods of traffic growth.     

A simulation model for evaluating advanced dial-a-ride paratransit systems

This paper presents a simulation system that has been developed to model a variety of technology-oriented dial-a-ride paratransit systems operated in an urban environment. The latest advances in information technologies such as automatic vehicle location (AVL), digital telecommunication and computers have afforded a unique opportunity for public transit agencies to integrate these technologies in their paratransit systems for improved productivity and reliability. This opportunity has also prompted wide spread interest in quantifying the actual benefits that can be attained from such technological enhancement. The primary objective of the simulation model described in this paper was to facilitate the evaluation of the potential effects that these technologies may bring on a paratransit system. The paper discusses the general concepts, models and computational techniques applied in the simulation system, focusing on how various components are modeled and how they interact with each other in the overall simulation framework. The simulation system is applied to evaluate the potential operational improvement that may be attained from the application of automatic vehicle location technology.     

The use of GIS and relational database management systems to improve the scheduling operations of paratransit

The scheduling operations of many paratransit agencies in the United States are undertaken manually. Those customers who are eligible to travel call in their requests the day before the trip is needed. As the trip requests are received, they are entered into a list of unscheduled trips. In order to schedule these trips, the scheduler must first determine the number of drivers and shuttle buses that are available as well as the time of availability of each. The scheduler must then try to match the rides that are in “similar” areas around the “same” time to place together on the driver's schedule. As new trip requests are made, the schedulers must adjust the trips that are already scheduled to try and schedule as many trips as possible in the most efficient way.

By developing a system that would improve the scheduling system operations of, in this case, DART (Delaware Administration for Regional Transit) First State Paratransit, customers can expect to receive better service that will improve their ability to travel throughout the community. Some devices that could also improve the operations of paratransit agencies are described in this paper, such as satellite‐based Global Positioning System (GPS), radio communication systems, mobile computers, radio frequency‐based data communication systems, internet web pages, automated paratransit information systems, and card‐based data storage and transfer media. However, because paratransit systems are difficult to operate cost‐efficiently, the optimum and most cost‐efficient device must be selected. The system chosen for DART First State Paratransit includes the use of a relational database management system (RDMS) and a transportation Geographic Information System (GIS). RDMS keeps track of the database information as well as the scheduled trips and the GIS is ideal for analyzing both geographic and temporal data. This system is shown to be superior to the manual system.