理解消费者对质量的定义

汽车产品的质量总是会受到巨大的关注。质量较差会导致财务成本的增加,这使得制造商把提升质量作为一项商业必要的手段。过去的数年中有无数方法和流程被用来减少浪费和消除缺陷 (比如6-Sigma法和TQM完全质量管理法)。我们并不缺少这样的衡量工具,来衡量因质量问题和返工而产生的负面经济效益。运用这些衡量工具能够理解质量对每辆车或者公司的盈利能力造成的影响,并且帮助公司取得显著的产品质     

Maritime education in cross cultural settings

Cross-cultural interaction is growing in our global economy. Expanding maritime trade in ports around the world reinforces the need for standardized training and education to cope with new global technologies and logistics systems. Working, studying and interacting in cross-cultural settings can lead to problems of misunderstandings and misinterpretations among people having different worldviews.     

Patterns in diversity and community structure of epipelagic copepods from the Brazil–Malvinas Confluence area, south-western Atlantic

Diversity and structure of epipelagic copepod communities were investigated using 70 zooplankton samples collected from the top 50 m of the Brazil–Malvinas Confluence area between 35° and 55°S. Biogeographic patterns were investigated using multivariate analysis. Biodiversity patterns were examined using different univariate indexes. Representatives of 35 species of copepods from 23 genera and 13 families were found. Two zones were delimited based on their copepod composition, one in the subtropical waters of the Brazil current, and the other in the subantarctic waters of the Malvinas current. Both environments displayed contrasting patterns of biodiversity depending upon which element is measured (regional species richness as well as mean point species richness were significantly higher in the subtropical group of stations, whereas taxonomic distinctness was significantly higher in the subantarctic community). Based on these contrasting results, we suggest the use of both kind of indexes when defining priority areas for conservation.     

Growth of urban transportation: Peoples republic of China

The Peoples Republic of China, with its great urban populations, is finding it necessary to develop a range of strategies to deal with increasing demand for goods and people movement, increasing motorization and the increasing congestion that results from the increasing travel demand. This paper discusses strategies being adopted in two northern cities, Changchun and Shenyang. Both transit and roadway programs are examined for Changchun. Problems and successes of a new toll road are examined for Shenyang. Sustained infrastructure investment is essential to assure the necessary mobility for economic growth.     

Young drivers and graduated licensing: The Ontario case

Despite improvements in road safety over the past several decades, accident rates remain high for young drivers. One accident countermeasure that is expected to improve the safety record of this group is graduated licensing. The philosophy behind this licensing system is that novice drivers, of whom the majority are young, should be restricted to relatively safe driving environments during the initial learning period. Graduated licensing was implemented in the Province of Ontario, Canada in 1994. The objective of this study is to estimate the potential benefits and costs for young drivers associated with two components of the Ontario graduated licensing package: the late-night driving curfew and the high-speed roadway restrictions. Based on accident and travel data for the year 1988, accident-involvement rates per kilometre driven were calculated for different driver groups for various combinations of time of day and roadway speed limit. These rates were then applied to the expected mobility profiles of young drivers affected by graduated licensing. The results of the study support the late-night curfew and suggest that this component of the licensing package should reduce total accident involvements for the affected group by up to 10 percent and fatal accident involvements by up to 24 percent, while reducing their total driving by only four percent. By contrast, the empirical evidence suggest that the high-speed roadway restrictions are likely to increase accident involvements, and thus it is strongly recommended that this component of Ontario's graduated licensing package be changed.     

Consolidation and contestability in the European container handling industry

The first part of this paper brings into discussion some recent changes in the dynamics of the European container handling business, in particular as a result of vertical and horizontal integration strategies of container terminal operators. The industry structure has become sufficiently consolidated to raise a fundamental question about whether market forces are sufficient to prevent the abuse of market power. In this context, reference is made to the theory of contestable markets. The second part of the paper looks more closely to the issue of contestability by means of an exploratory and qualitative study of elements that could prevent other players entering or exiting the European container handling market. As such, a first indication is given of the degree of contestability in the container handling industry.     

Benthic community patterns reflect water column processes in the Northeast Water polynya (Greenland)

Benthic community patterns were investigated in the Northeast Water polynya (Greenland) during the summers of 1992 and 1993 to elucidate to what extent the bottom fauna is influenced by the dynamics of the overlying water. Five different fractions of the benthos (foraminiferans, nematodes, polychaetes, peracarid crustaceans, and epibenthic megafauna), ranging in average adult body size over 6 orders of magnitude (from about 100 μm to about 10 cm), were sampled quantitatively at 69 stations in water depths from 40 to 515 m. Total abundances of nematodes, polychaetes and peracarid crustaceans were found to be primarily correlated with parameters characterizing the potential benthic food supply (water column pigment and nitrate concentrations, sediment bound pigments and sediment biological activity), whereas abundances of foraminiferans and megabenthos were largely associated with seabed properties. Four benthic zones were distinguished by separately analyzing the faunistic composition and distribution of the five community fractions for Ob Bank, Western Westwind Trough, Eastern Westwind Trough, and Belgica Trough. This pattern was shown principally to reflect pelagic regimes differing in surface water hydrography, ice cover and euphotic productivity. This is the first time that a synoptic study of several benthic community portions spanning such a range in sizes and life styles has been performed in a polar shelf ecosystem. Our results indicate that abundances as well as composition of Arctic benthos are largely influenced by mesoscale pelagic processes, and thus provide further evidence for the importance of the benthic-pelagic coupling in high latitude seas.     

FRP正弦波形夹心桥面板的等效有限元模型

以FRP正弦波形夹心桥面板作为研究对象,得到等效正交各项异性实心板,通过理论分析和数值对比,证明了方法的可行性;采用该法对一实际的FRP正弦波形夹心板桥进行了模态分析。     

Maritime liner shipping and the stevedoring industry: market structure and competition strategies

Globalization, liberalization, competition and spatial interaction are significant factors affecting the transformation of manufacturing industries worldwide. In the transportation and logistics industry, however, cooperation is becoming even more critical than competition in determining firms' efficiency. Cooperation has always characterized the liner sector in which strategic alliances, mergers and acquisitions have generated twin effects: notable increases in ship size and falls in freight rates. Meanwhile, the stevedoring industry is undergoing privatization-driven consolidation and the emergence of global pure terminal operators. This article focuses on vertical integration between global carriers and terminal operators. We address the following key current issues:

• dedicated terminals as a strategy for cutting costs and controlling integrated transport chains;
• the struggle for supply chain control, involving global carriers versus global terminal operators, driven by financial power and technical and managerial capability.

We close analysing one of the core problems of the market, namely the evolving role of the dedicated terminals. For the pure stevedores they represent an opportunity to secure a cargo, while in the hands of the liners they enable cost stability and the possibility to put pressure on pure terminal operators.     

A study of passenger discomfort measures at the Hong Kong mass transit railway system

This note investigates the important attributes relating to the crowding effects at the Mass Transit Railway (MTR) stations in Hong Kong. Data was collected at two sets of three MTR stations to study the responses of the passengers due to the discomfort at crowded vehicles and platforms. Stated preference surveys were used to study the effects of passenger discomfort measures.