Evaluation of a fleet safety management information system

Despite recent interest in work related road safety, relatively little research has been conducted to examine the effects of institutional factors on fleet safety. This paper conceptualized an evaluation framework and utilized it to assess fleet coordinators' attitudes toward and the usage of a fleet safety management system. First, focus group interviews revealed that monitoring fleet safety was not considered an important task within the government agencies participating in the research. Second, similar results were obtained in a survey of the fleet coordinators, which showed that most fleet coordinators were not utilising the full diagnostic capabilities of the management information system. In particular, fleet coordinators reported significantly higher competence, usage and importance on the coordination of fleet vehicle efficiency than on the coordination of fleet safety. These results were supported by the finding that fleet coordinators were required to report more on fleet efficiency than on fleet safety.