| 谈大中型客车企业竞争型售后服务体系 |
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| 引用本文： | 周毅.谈大中型客车企业竞争型售后服务体系[J].城市车辆,2003(3):52-55. |
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| 作者姓名： | 周毅 |
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| 摘 要： | 本文介绍了竞争型售后服务概念的形成过程,对竞争型售后服务的内容和策略进行了探讨,论述了大中型客车企业建立竞争型售后服务体系的重要性和必要性。
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| 关 键 词： | 客车企业 竞争 售后服务 策略 |
A brief talk on competitive after-sale service system in large and medium-sized bus enterprise |
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| Zhou Yi.A brief talk on competitive after-sale service system in large and medium-sized bus enterprise[J].Urban Vehicles,2003(3):52-55. |
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| Authors: | Zhou Yi |
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| Abstract: | This paper introduces the formation of acompetitive after-sale service system, discusses the contentand strategy of this system and studies the importance andnecessity of building this service system in large andmedium-sized bus enterprises. |
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| Keywords: | Bus Enterprise Competition After-saleService Strategy |
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