| 大运重卡:推4大服务政策,提高用户满意度 |
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| 引用本文： | 吴江. 大运重卡:推4大服务政策,提高用户满意度[J]. 商用汽车, 2011, 0(15): 82 |
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| 作者姓名： | 吴江 |
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| 摘 要： | 自国家"十二五"规划纲要公布以来,产业战略转型成为"十二五"规划的主要内容,作为山西省转型跨越发展的龙头企业,2011年的大运重卡无论在销量抑或是服务网络质量,都得到了飞速提升。
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| 关 键 词： | 用户满意度 服务政策 大运 服务站 跨越发展 产业战略 龙头企业 网络质量 山西省 规划纲要 |
Shanxi Dayun Company Win Customer Satisfaction through Four Service Commitments |
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| Abstract: | To put sales and service the same amount of weight,shanxi Dayun Automobile manufacture company had recently made four service commitments that has been carried through since July 2011.This is a real reflection of the service concept of A Love from Dayun Is seen Everywhere,which is a great effort in improving its core competitive strength and customers'satisfaction. |
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