IAME 2001: Contemporary research in global shipping and logistics

The establishment and implementation of a training programme requires a training needs assessment (TNA). Without this approach, more often than not, training programmes have failed to succeed and to make such an assessment the instructional designer, i.e. the person in charge for this work, needs to follow a methodology. Unlike the other industries, the port industry has neglected the use of these methodologies, which is shown by the lack of research work published in academic journals. With a view to fill the existing gap, the paper proposes a five-step TNA methodology to be used in the port industry and applies its first three steps to investigate the port training situation in the new European Union member states. To achieve this objective, the paper is structured in the following way: Section 1 puts the research work into context; section 2 addresses the role of ports; section 3. presents a port TNA methodology; section 4. explains research methodology; section 5 addresses port training issues in the new European-member states; and section 6 presents conclusions and further comments.