A performance evaluation model for supply chain of shipping company in Iran: an application of the relational network DEA

Shipping business is capital intensive and highly competitive. It necessitates for the shipping companies to constantly monitor their performance and measure relative efficiencies of their supply chains. Despite such importance, the studies devoted to this field have been surprisingly limited. This paper reviews the involved factors and proposes a relational network data envelopment analysis (DEA) model for measuring the efficiency of supply chain of an international shipping company in Iran with relevant sub-processes in the period 2008–2011. First, the supply chain network of the company is illustrated and then the input and output variables associated to each member are determined. The proposed model is suitable for shipping companies which usually use similar pattern in this business. Finally based on the results, recommendations are made for improvements and a new field of business is also proposed.