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Risk and reward in public transportation contracting
Authors:Jackie Walters  Jan Owen Jansson
Affiliation:a Department of Transport and Supply Chain Management, University of Johannesburg, PO Box 524 Auckland Park 2006, South Africa
b Department of Management and Engineering, Linköping University, SE-58183 Linköping, Sweden
Abstract:The workshop discusses and documents a number of countries’ experiences regarding risk and reward in the delivery of public transport and determines the way in which competitive pressures actually work (or not) to deliver efficient and effective services. Papers are grouped into three main themes, i.e., public versus private management; negotiated versus competitively tendered contracts; and measures to improve performance. This chapter begins with a brief overview of each of the eight papers. This is followed by a section that out the discussions that emanated from the papers. Finally, the main policy and research recommendations are presented.
Keywords:Regulatory cycle   Forms of management   Bus transport service   Quality of services   Competitive tendering   Negotiated contracts   Quality incentives   Staggered school hours   Public transport   Labour resistance   Policy framework   Tender design   End of contract   Contract incentives   Trusting partnerships
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