机场专用通道分配的效率与公平性研究

国内许多机场设有女性专用或者小件行李专用通道，这两种做法本质上是分别为所需服务时间较长和较短两种类型的乘客在安检上提供相应的便利.本文主要研究了机场在安检通道数量一定的情况下，机场应该如何分配专用通道使得系统能在效率与公平上取得更优的表现.本文通过建模计算，对比研究了在乘客到达高峰期情况下将不同数量的专用通道分配给不同类型的乘客时排队系统的表现，给出了系统平均等待时间随专用通道数量变化的曲线，在仿真算例中使用了SQF指标对系统公平性进行量化并将各种结果对比.结果表明，在通道数量一定的情况下将特定数量的专用通道分配给服务时间较短的乘客能使得系统在效率与公平上取得更优表现.

The Efficiency and Fairness of the Assignment of Dedicated Lanes of Airports

Many airports in China are providing female passengers or passengers carrying little baggage with dedicated lanes at the security check points. Such practices are actually providing preferential service for passengers of different service demands. This paper is mainly concerned with the problem that how the airports should assign the dedicated lanes to achieve a better performance of efficiency and fairness under a limited number of security check lanes. By modeling we compared the performances of queueing systems when assigning the dedicated lanes to different kinds of passengers. The expected waiting time curve of the number of dedicated lanes is given and the queueing fairness is quantified by applying SQF in the simulation. The comparison shows that assigning a certain number of dedicated lanes to the passengers with lower service demands is better in terms of fairness and efficiency.