| 铁路客户服务中心客运功能的研究及实现 |
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| 引用本文： | 李聚宝,李琪,刘相坤,徐东平,汪健雄.铁路客户服务中心客运功能的研究及实现[J].铁路计算机应用,2010,19(5):20-23. |
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| 作者姓名： | 李聚宝 李琪 刘相坤 徐东平 汪健雄 |
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| 作者单位： | 中国铁道科学研究院,电子计算技术研究所,北京,100081 |
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| 摘 要： | 简要介绍和分析铁路客户服务中心的总体架构,重点围绕客运服务各子系统进行功能设计,概要分析各子系统的主要技术实现,展望系统的实施前景.
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| 关 键 词： | 铁路客户服务中心 客运服务 集成平台 语音平台 |
| 收稿时间： | 2010-05-15 |
Research and implementation on Railway Passenger Service Center |
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| LI Ju-bao,LI Qi,LIU Xiang-kun,XU Dong-ping,WANG Jian-xiong.Research and implementation on Railway Passenger Service Center[J].Railway Computer Application,2010,19(5):20-23. |
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| Authors: | LI Ju-bao LI Qi LIU Xiang-kun XU Dong-ping WANG Jian-xiong |
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| Institution: | LI Ju-bao,LI Qi,LIU Xiang-kun,XU Dong-ping,WANG Jian-xiong(Institute of Computing Technology,China Academy of Railways Sciences,Beijing 100081,China) |
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| Abstract: | The architecture of Railway Passenger Service Center was introduced and analyzed.The functional design of Passenger Service System was also produced.Furthermore,some key technologies supporting the System were analyzed and the prospect of System application was described. |
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| Keywords: | Railway Passenger Service Center passenger service integrated platform voice platform |
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