| 完善上海轨道交通网络导乘系统管理的探讨 |
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| 引用本文： | 陈春娇.完善上海轨道交通网络导乘系统管理的探讨[J].城市轨道交通研究,2010,13(4):42-45. |
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| 作者姓名： | 陈春娇 |
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| 作者单位： | 上海轨道交通运营管理中心,200070,上海 |
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| 摘 要： | 在上海轨道交通形成网络后,乘客对导乘信息的需求更为迫切和多元化。目前上海轨道交通网络中已有多种形式的导乘系统为乘客提供多方位的导乘信息服务。介绍了运营服务标识系统、广播系统、乘客信息服务系统、客服中心技术支持系统、智能查询系统、网络运营智能化信息服务系统等,以及上海地铁服务监督热线、运营便民信息(印刷品)、上海地铁网等,并指出了存在的问题。对如何完善上海轨道交通网络运营导乘系统提出了相关建议。
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| 关 键 词： | 上海轨道交通 导乘系统 管理 |
Improvement of Shanghai Metro Network in the Management System of Passenger Guidance |
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| Chen Chunjiao.Improvement of Shanghai Metro Network in the Management System of Passenger Guidance[J].Urban Mass Transit,2010,13(4):42-45. |
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| Authors: | Chen Chunjiao |
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| Institution: | Chen Chunjiao Shanghai Metro Operation Management Center,200070,Shanghai,China |
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| Abstract: | After Shanghai metro network taking its shape gradually,passenger's demand for guidance information becomes more urgent and diversified.Currently there are many types of guidance system providing different kinds of services in daily operation of Shanghai metro.This paper attempts to analyze and discuss the ways to improve the whole system by maximizing the functions of different types of guidance subsystem and integrating the existing subsystems,so as to optimize the resources and position of each subsystem... |
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| Keywords: | Shanghai rail transit passenger guidance system administration |
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