| 基于偏最小二乘法的城轨交通乘客满意度测评方法 |
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| 引用本文： | 肖娟,李枫.基于偏最小二乘法的城轨交通乘客满意度测评方法[J].城市轨道交通研究,2011,14(7):56-59. |
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| 作者姓名： | 肖娟 李枫 |
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| 作者单位： | 同济大学交通运输工程学院,201804,上海 |
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| 摘 要： | 用偏最小二乘回归分析方法进行城市轨道交通乘客满意度的测评.从影响乘客满意度的解释变量与反应变量出发,分别提取主成分,构建影响两者之间的模型.结合乘客问卷调查的结果,分析得出了相应的回归方程,并对模型进行了有效性验证.
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| 关 键 词： | 城市轨道交通 乘客满意度 偏最小二乘回归分析法 |
Assessment on Passengers' Satisfaction about Urban Rail Transit Based on PLS |
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| Xiao Juan,Li Feng.Assessment on Passengers' Satisfaction about Urban Rail Transit Based on PLS[J].Urban Mass Transit,2011,14(7):56-59. |
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| Authors: | Xiao Juan Li Feng |
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| Institution: | Xiao Juan,Li Feng College of Traffic and Transportation Engineering,Tongji University,201804,Shanghai,China |
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| Abstract: | While using the regression method of partial least square(PLS) to evaluate passengers' satisfaction about urban rail transit,the principle components could be extracted from the independent and dependent variables which affect the level of passenger service,then an assessment model between them could be established.By combining the result of passengers' questionnaire,this paper analyses the data and works out the homologous regression equation,and finally verifies the model's usefulness. |
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| Keywords: | urban rail transit passengers' satisfaction PLS-regression analysis |
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