基于乘客候车时间的行车考核指标研究

乘客候车时间是乘客时间成本的重要组成部分,反映城市轨道交通运营企业的服务水平。相比行车正点率,乘客候车时间能够更好地作为城市轨道交通企业服务水平和自身运行状况的最主要考核指标。本文在已知站间客流分布和列车到站时刻基础上,提出乘客候车时间的计算方法,并分析了乘客候车时间指标的应用。该研究对城市轨道交通运营企业优化考核指标体系具有重要意义,并为乘客候车时间计算提供参考。

Study on Assessment Index of Transit Organization based on Passenger Waiting Time

The passenger waiting time is an important factor in passenger time costs, reflecting the operator service quality in urban rail transit. Compare with train punctuality rate, passenger waiting time can better reflect the service quality of urban rail transit operators and operation performance as the main assessment index. Based on the known interstation passenger flow distribution and train arrival time schedule, the paper proposes a method to calculate the passenger waiting time, and analyzes the application of passenger waiting time index.