| 基于ITIL的物流企业信息系统运维改进探究 |
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| 引用本文： | 崔勍.基于ITIL的物流企业信息系统运维改进探究[J].铁路计算机应用,2010,19(4):33-36. |
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| 作者姓名： | 崔勍 |
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| 作者单位： | 北京交通大学,交通运输学院,北京,100044 |
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| 摘 要： | 本文以铁路物流企业中铁快运为例,在对信息系统运维管理实施过程中应用ITIL及IT服务管理的理论,构建信息系统集中运行管理平台,对提高IT系统运维效率和管理水平做了尝试。
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| 关 键 词： | 信息技术基础架构库 物流信息系统 运维管理 IT服务管理 |
Development on improving Information System for logistics enterprises based on ITIL |
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| CUI Qing.Development on improving Information System for logistics enterprises based on ITIL[J].Railway Computer Application,2010,19(4):33-36. |
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| Authors: | CUI Qing |
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| Institution: | CUI Qing (School of Tranffic , Transportation,Beijing Jiaotong University,Beijing 100044,China) |
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| Abstract: | In this paper for example,China Railway Express of the railway logistics enterprises,operation and maintenance of Management Information Systems to implement the application of ITIL process and IT service management theory,building a centralized operation and Management Information Systems platform to improve the efficiency of IT System operation and maintenance and management had done a try and presentation. |
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| Keywords: | information technoloqy infrastructure library Logistics Information System operation management IT service management |
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