Methodology for the qualitative evaluation of pedestrian crossings at road junctions with traffic lights

The aim of this work is to test the application of a method for making a qualitative evaluation of pedestrian crossings, based on the methodology of Khisty (Transportation Research Record 1438:45–50, 1994). The study identifies the Performance Measures (Comfort, Safety, System Continuity), with their respective attributes (waiting time, space available while waiting to cross, number of pedestrians, one-way or two-way street, state of the road surface, road width, vehicle speed, visibility, lighting conditions, guardrails, absence of obstacles in vicinity, state of sidewalks, lowered kerb, pedestrian signals, central island), which may be utilized in the evaluation. The first step was to ascertain the relative importance, from the point of view of the pedestrian, of the Performance Measures employed. Then the level-of-service (LOS), as perceived by the users, was determined for each of the pedestrian crossings in the survey, on the basis of the users’ level of satisfaction with each attribute. Khisty’s methodology makes it possible to relate the overall level of satisfaction with a qualitative LOS for the pedestrian facility under analysis. The chosen methodology was adapted to the Brazilian context, in a case study carried out in the city of São Paulo (Brazil), in collaboration with the local Traffic Engineering Corporation (Companhia de Engenharia de Tráfego, CET-SP). To this end, four pedestrian crossings at road junctions with traffic lights were analysed. The qualitative LOS obtained were compared to the quantitative LOS, calculated according to the Highway Capacity Manual (TRB 2000).