| 客运枢纽服务策略改进方法研究 |
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| 引用本文： | 花丙威,任俊学.客运枢纽服务策略改进方法研究[J].中南公路工程,2012(5):197-201. |
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| 作者姓名： | 花丙威 任俊学 |
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| 作者单位： | 河南省交通科学技术研究院有限公司交通发展战略研究中心,河南郑州450006 |
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| 摘 要： | 客运枢纽在我国发展方兴耒艾，如何提高客运枢纽服务水平，进一步方便旅客换乘是现在研究的热点问题。从旅客在客运枢纽需要的服务出发，建立枢纽旅客服务评价指标体系，利用因子分析法提取客运枢纽服务指标，建立各个服务指标因子影响模型，为枢纽客流集散服务策略有针对性的改进提供了思路与方法。
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| 关 键 词： | 客运枢纽 服务策略 因子分析 服务指标 |
The Service Strategy Improvement Method Research of Passenger Hub |
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| HUA Bingwei,REN Junxue.The Service Strategy Improvement Method Research of Passenger Hub[J].Central South Highway Engineering,2012(5):197-201. |
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| Authors: | HUA Bingwei REN Junxue |
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| Institution: | (Transportation Strategy Development Research Centro, Henan Transportation Research Institute CO. , LTD; Zhengzhou, Henan 450006, China) |
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| Abstract: | The passenger hub is just unfolding in our country, it is a hot issue that improve pas- senger hub service level so that convenient passenger transfer. Based on passenger demand in the hub, the paper establishes assessment index system of passenger hub service, extracts passenger hub service indexes utilize factor analysis, construct factor effect model of service indexes, and provides thoughts and approaches to modify hub passenger distribution service tactics. |
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| Keywords: | passenger hub service strategy factor analysis service index |
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