Enhancing the Travel Survey Process and Data Using the CATI System

Abstract

This paper describes an intelligent interface developed to assist in the task of collecting detailed information regarding daily travel behaviours. The computer-assisted telephone interview (CATI) system, developed by the MADITUC Research Group for the Montreal large-scale travel surveys, is structured in three main screens (household, person and trip) and assists the interaction between an interviewer and a respondent during a phone interview. This tool enhances the quality of the data collected by performing real-time validation of the spatio-temporal details related to travel behaviours. In addition to describing the design of the CATI tool, this paper proposes some empirical measurements associated with the CATI use by the interviewers owing to the processing of numerical logs saving every action taken by the user during an interview. Using these data, variables significantly influencing interview duration are identified.     

Impact of telecommuting on spatial and temporal patterns of household travel

A spatial and temporal analysis of travel diary data collected during the State of California Telecommuting Pilot Project is performed to determine the impacts of telecommuting on household travel behavior. The analysis is based on geocoded trip data where missing trips and trip attributes have been augmented to the extent possible. The results confirm the earlier finding that the Pilot Project telecommuters substantially reduced travel; on telecommuting days, the telecommuters made virtually no commute trips, reduced peak-period trips by 60%, total distance traveled by 75%, and freeway miles by 90%. The spatial analysis of the trip records has shown that the telecommuters chose non-work destinations that are closer to home; they exhibited contracted action spaces after the introduction of telecommuting. Importantly, this contraction took place on both telecommuting days and commuting days. The telecommuters distributed their trips, over the day and avoided peak-period travel on telecommuting days. Non-work trips, however, show similar patterns of temporal distribution on telecommuting days and commuting days. Non-work trips continued to be made during the lunch period and late afternoon and evening hours.     

Combining web and face-to-face in travel surveys: comparability challenges?

Response rates for household travel surveys are tending to fall, and it seems unlikely that this trend will be reversed in the future. In recent years, travel data collection methods have evolved in order to obtain reliable data that are sufficiently detailed to feed increasingly complex models, and in order to integrate new technologies into survey protocols (Internet, GPS??). Combining different media is an obvious low-cost way of improving data quality as it increases the overall response rate. But the question of the comparability of data over time and between different survey modes remains unresolved. This paper makes a comparative analysis between the travel behaviours of web-based survey respondents and respondents to a face-to-face interview. The data were obtained from the 2006 Lyon conurbation household travel survey. Our analysis shows that the Internet respondents reported fewer trips per day than the face-to-face respondents (3.00 vs. 4.04 daily trips), and that the differences between the two groups varied according to the travel mode and trip purpose. While part of this difference can be explained by socioeconomic disparities (the Internet respondents had a specific profile) we cannot exclude the possibility of under-reporting due to the web medium.     

Motorway signals and the detection of incidents

A mathematical model of automobile trip tours is presented. Within a framework of eight common restrictions on automobile trip making, all travel behavior is assumed random and all of the ways in which tours can be arranged are assumed equally likely. Three probability distributions are derived from the model: (1) the probability that a household makes a given number of tours in a day; (2) the probability that a household makes a given number of trips in a day; and (3) the probability that a tour reaches a given number of destinations. It is shown that the model agrees with similar probability distributions generated from home‐interview data for Milwaukee.     

The impacts of household structure on the individual stochastic travel and out‐of‐home activity time budgets

The amount of time individuals and households spend in travelling and in out‐of‐door activities can be seen as a result of complex daily interactions between household members, influenced by opportunities and constraints, which vary from day to day. Extending the deterministic concept of travel time budget to a stochastic term and applying a stochastic frontier model to a dataset from the 2004 UK National Travel Survey, this study examines the hidden stochastic limit and the variations of the individual and household travel time and out‐of‐home activity duration—concepts associated with travel time budget. The results show that most individuals may not have reached the limit of their ability to travel and may still be able to spend further time in travel activities. The analysis of the model outcomes and distribution tests show that among a range of employment statuses, only full‐time workers' out‐of‐home time expenditure has reached its limit. Also observed is the effect of having children in the household: Children reduce the flexibility of hidden constraints of adult household members' out‐of‐home time, thus reducing their ability to be further engaged with out‐of‐home activities. Even when out‐of‐home trips are taken into account in the analysis, the model shows that the dependent children's in‐home responsibility reduces the ability of an individual to travel to and to be engaged with out‐of‐home activities. This study also suggests that, compared with the individual travel time spent, the individual out‐of‐home time expenditure may perform as a better budget indicator in drawing the constraints of individual space–time prisms. Copyright © 2013 John Wiley & Sons, Ltd.     

Can using global positioning system (GPS) improve trip reporting?

In the United States, information about daily travel patterns is generally captured using self-reported information using a written diary and telephone retrieval (or mail-back of diary forms). Problems with these methods include lack of reporting for short trips, poor data quality on travel start and end times, total trip times and destination locations.This project combined a hand-held computer (Personal Digital Assistant or PDA) with a Global Positioning System (GPS) receiver to capture vehicle-based, daily travel information. The vehicle driver uses a menu to enter variables such as trip purpose and vehicle occupancy, but other data such as date, start time, end time, and vehicle position (latitude and longitude) are collected automatically at frequent intervals. The field test was conducted in Lexington, Kentucky in fall, 1996, with 100 households to use the equipment for six days. Respondents also completed a telephone survey for one day of travel (attempted for day 5).The field test was a test of equipment and willingness of the general public to participate, rather than to obtain a statistically valid travel behavior dataset for the Lexington area. One improvement to the hardware would be for the equipment to turn on automatically. There are limitations to the dataset and analyses that are discussed where appropriate. Although the dataset is small, this paper compares the results of the machine-recorded trips to self-reported trips captured by telephone interview.Self-reported distances are much longer than distances recorded by the PDA/GPS. A recalled distance of 10 miles was, on average, only 6.5 miles when the GPS points are matched to a positionally accurate base file. Similarly, recalled times generally exceed median measured values, but the differences are much smaller than for distances. Respondents reported that data entry of 1 min at the beginning of each trip over the six-day survey period was not burdensome.Recommendations for improving the hardware and software for conducting other travel surveys using GPS, and improving the utility of travel data collected using GPS are provided. One of the benefits of incorporating a GPS device into the survey process was the ability to collect information on route choice and travel speed. However, this paper does not address these topics.     

Evaluating long‐distance travel patterns in Israel by tracking cellular phone positions

Long‐distance trips are generally under‐reported in typical household surveys, because of relative low frequency of these trips. This paper proposes to utilize location data from cellular phone systems in order to study long‐distance travel patterns. The proposed approach allows passive data collection on many travelers over a long period of time at low costs. The paper presents the results of a study that applies cellular phone technology to assess trips at the national level. The method was specifically designed to capture long distance trips, as part of the development of a national demand model conducted for the Economics and Planning Department of the Israel Ministry of Transport. The method allows the construction of origin–destination tables directly from the cellular phone positions. The paper presents selected results to illustrate the potential of the method for transportation planning and analysis. Copyright © 2011 John Wiley & Sons, Ltd.     

Use of an activity diary survey to examine travel and activity reporting in a home interview survey: An example using data from Adelaide,Australia

Research presented in this paper uses results from an acitivity diary survey to comment on the quality of data collected in a home interview travel survey. The two surveys were conducted in Adelaide, Australia. Evidence is presented to suggest that although a period of slightly more than three years separated the two surveys, the samples were reasonably similar with respect to their socio-demographic composition and real mobility levels. There was, however, a much higher level of travel and out-of-home activity reporting in the activity diary when compared to the home interview survey. Differences in reporting rates are examined in detail and areas of deficiency with the home interview survey are identified. The paper concludes with a short discussion of the possible implications of these deficiencies when home interview survey data is used to investigate a range of urban transport issues.     

A GPS-aided survey for assessing trip reporting accuracy and travel of students without telephone land lines

A geo-positioning satellite (GPS)-based survey, using a web-based prompted recall tool, was conducted on a sample of 94 students at the University of Toronto from November 2008 to April 2009. The sample included students with and without telephone land lines, allowing for a statistical comparison of demographic and travel behaviour attributes. The same subjects simultaneously completed a traditional trip reporting survey, modelled on the household travel survey in Toronto, allowing for a comparison between the travel behaviour information obtained from the GPS and that reported by the participants in the traditional survey. Students with a land line are more likely to live in houses, with parents, and to live in suburban areas than students without a land line. They also make fewer trips in total, fewer discretionary trips, more transit and auto trips and fewer active trips than students without a land line. By comparing questionnaire-based data and GPS data, we found that most participants reported in the questionnaire either the same number of GPS-based trips or fewer. On average, the GPS survey captured 1.29 more daily trips per participant than the corresponding trips reported in the questionnaire.     

Beyond the journey to work

This paper analyses the Nationwide Personal Transportation Study (NPTS) surveys of 1977 and 1983–1984 that reveal a remarkable increase in nonwork travel. This growth occurred among all city size classes but was stronger for suburban residents. Also interesting is that the rate of increase in nonwork trips was higher in the peaks (especially in the morning peak) than in the off-peak period. Some, but not all, of these trips may be price-elastic and might be diverted by congestion pricing strategies. The nonwork trip growth is concentrated in the “family and personal” and the “social and recreational” categories. Although higher-income households make more trips than low-income households, the increase in nonwork travel is common to all income groups. The growth in nonwork travel does not appear to be closely associated with the growth in female employment or trips related to the children of working women. The most convincing explanation of the growth in nonwork travel is that the trip cost savings (less time and distance) experienced because of more efficient spatial settlement patterns have provided an incentive to undertake more trips. Another implication is that urban economic models and urban transport policies have overemphasized the journey to work, especially to the central business district (CBD).     

BOOK REVIEW

Abstract

Nationwide Transport Surveys and Time‐Use Surveys both reflect the daily agendas and schedules of the reporting individuals and should therefore yield comparable indicators of travel behaviour; for instance: immobility rate (share of persons not leaving the home on any one day), daily travel time, and number of trips per day. These two surveys exist in three countries from the same time period: Belgium, France, Great Britain. The comparisons demonstrate that they tell parallel stories, but that the levels of the variables are significantly different with lower immobility rates and longer travel times reported in the Time‐Use Surveys. These surveys should therefore be integrated in the analysis of travel behaviour analysis as a crucial yardstick. In Europe, where Nationwide Travel Surveys are intermittent and not harmonized, the harmonised Time‐Use Surveys allow for crucial European‐wide comparisions across time and space.     

The ambivalence of ridesharing

Ridesharing is quite a popular topic of discussion among transport authority personnel. It is perceived to be a viable alternative to classical modes of transportation, and receives a great deal of political support from transport planners. However, not much objective information is available on ridesharing behaviors. We use travel survey data to study the evolution of the ridesharing market in an urban area. Our study is based on data from four large-scale OD surveys conducted in the Greater Montreal Area (1987, 1993, 1998 and 2003). In the latest survey conducted in Montreal, car passengers were asked to identify the driver who gave them the opportunity to travel in this way. Their answers were classified according to the type of driver; for instance, a member of their household, a neighbor or a co-worker. We use this information to calibrate a model matching car passengers and car drivers belonging to the same household. This will be referred to as IHHR (intra-household ridesharing). Preliminary results reveal that approximately 70% of all trips made by car passengers are the result of IHHR. Furthermore, around 15% of those trips are questionable, in that they were exclusively generated for another individual’s purposes, consequently generating an additional trip for the journey back home. Moreover, this percentage increased over time. Objective data regarding ridesharing and its evolution in an urban area will undoubtedly help decision makers gain a clearer profile of this means of travel and help to realign attitudes on the issue.

Traffic generated by mixed-use developments—A follow-up 31-region study

This study aims to improve a previously-developed methodology for predicting the traffic impacts of mixed-use developments (MXDs). In 31 diverse metropolitan regions across the United States, we collected consistent regional household travel survey data and computed built environment characteristics—D variables—of MXDs. Multilevel modeling (MLM) was employed to predict the probability of trips captured internally within MXDs, walking on internal trips, and travel mode choice on external trips, by trip purpose. Larger, denser, mixed-use, and more walkable MXDs show a larger share of trips internally, compared with conventional suburban developments. Those MXDs with good access to transit, employment, and destinations also show higher levels of walking, biking, and transit shares on external trips, thus helping to reduce traffic impacts on the external road network. Perhaps the most impressive finding is that well-designed MXDs have walk shares of more than 50 percent on internal trips. A k-fold cross-validation supports the robustness of our analyses.     

Reintroducing attitude theory in travel behavior research: The validity of an interactive interview procedure to predict car use

A methodological challenge is to develop methods which satisfy the need in transport planning of accurately forecasting travel behavior. Drawing on a review of the current state of attitude theory, it is argued that successfully forecasting travel behavior relies on a distinction between planned, habitual, and impulsive travel. Empirical illustrations are provided in the form of stated-response data from two experiments investigating the validity of an interactive interview procedure to predict household car use for different types of trips, either before or after participants were required to reduce use.     

The quality of survey data: Telephone versus face-to-face interviews

Those designing surveys and producing data have always been concerned about its quality. The increasing stringency of the financial constraints which affect public authorities and the increased scope of involvement in the regulation of urban travel has led us to pay even greater attention to the quality of data. This issue is frequently covered in the literature on survey methods. However, comparisons between different survey methods are more rarely conducted. The decision to conduct such an analysis is partly the result of the development of telephone use to the detriment of other survey modes in many countries and also the development of Computer-Aided Telephone Interviewing (CATI) which facilitates the running and monitoring of the survey.This paper examines several aspects of this question in order to compare the performance of telephone and face-to-face interviews. The first aspect is the representativeness of the sample, and therefore relates mainly to the issue of nonresponses and the choice of a sample base. The second concerns the accuracy of the information and involves the choice of a survey area and the recording of all trips, including short-distance travel. Finally, the quality of data is obviously determined by the quality of the responses given by those interviewed.The answers we give frequently depend on the objective of the surveys, which leads us to put forward a table which summarizes the performance of telephone and face-to-face interviews on the basis of the main objective of the survey. Broadly, the telephone seems to be the favoured tool for surveys in the area of transport planning and surveys which aim to provide data for forecasting models, mostly on the grounds of cost. However, face-to-face techniques are often preferred for surveys which aim to discover and analyze the factors which explain individual travel behaviour.     

Shopping without travel or travel without shopping? an investigation of electronic home shopping

This study explores the growth of electronic home shopping in terms of likely transportation and communication interactions. Although opportunities exist to shop from home today, most consumers initiate travel trips to stores or markets. Widespread use of automobiles has facilitated the retailing configurations we know today but the development of new electronic networks could change this. This study establishes a baseline to explore shopping activities using two‐day travel activity data from a large U.S. metropolitan area. It is found that people who telework from home today spend more time engaged in shopping activities than other workers. Potentially, their saved work travel is converted into new trips. In the future, saved shopping travel might be converted into other types of travel, and modelling results show that for busy working women, there is a latent demand for maintenance‐related activities. The study results suggest that electronic home shopping will bring into play complex interactions between communications and transportation.     

Identifying travel mode with GPS data

Travel mode identification is an essential step in travel information detection with global positioning system (GPS) survey data. This paper presents a hybrid procedure for mode identification using large-scale GPS survey data collected in Beijing in 2010. In a first step, subway trips were detected by applying a GPS/geographic information system (GIS) algorithm and a multinomial logit model. A comparison of the identification results reveals that the GPS/GIS method provides higher accuracy. Then, the modes of walking, bicycle, car and bus were determined using a nested logit model. The combined success rate of the hybrid procedure was 86%. These findings can be used to identify travel modes based on GPS survey data, which will significantly improve the efficiency and accuracy of travel surveys and data analysis. By providing crucial travel information, the results also contribute to modeling and analyzing travel behaviors and are readily applicable to a wide range of transportation practices.     

Transportation impacts of center-based telecommuting: Interim findings from the Neighborhood Telecenters Project

The transportation impacts of center-based telecommuting for 24 participants (representing 69 person-days of travel and 295 trips) in the California Neighborhood Telecenters Project are analyzed. Comparing non-telecommuting (NTC) day to telecommuting (TC) day travel shows that person-trips did not change significantly, whereas vehicle-trips increased significantly (by about one trip) on TC days. Both PMT and VMT decline significantly on TC days: by an average of 68 miles (74%) and 38 miles (65%), respectively. When these savings are weighted by the frequency of telecommuting, overall reductions in PMT and VMT come to 19% and 17%, respectively, of total weekday travel. Commute trips increase slightly (by 0.5 trips) but significantly, mainly due to lunch-time trips made home from the telecenter. Total non-commute travel does not increase, but there is a significant shift from other modes to driving alone on TC days. Commute mode split on NTC days is not affected by telecommuting. Travel on TC days tends to be compressed into fewer hours. Higher numbers of return home, eat meal, shopping, and social/recreational trips are made on TC days, in exchange for a reduction (to zero) in the number of change mode trips.     

Assessing the accuracy of the Sydney Household Travel Survey with GPS

Over the past few years, GPS has been used in a number of surveys in the US to assess the accuracy of household travel surveys. The results have been somewhat alarming in that most of these exercises have shown that the standard trip-based CATI survey conducted in the US under-reports travel by about 20–25%. It was decided to use GPS to assess the accuracy of the Sydney Household Travel Survey, a continuous survey conducted by face-to-face interviewing. The procedure used was for the interviewers to recruit households for the household travel survey in the normal manner, and then, if the household met certain criteria, to endeavour to recruit the household to also undertake a GPS survey. A small sample of about 50 households was obtained, and GPS devices successfully retrieved that measured data on the same day as the travel diary was completed. In addition, participants in the GPS survey completed a prompted recall survey a week or two later, using maps and tabulations of travel obtained from the GPS devices, to identify mode, purpose and occupancy for trips measured by the GPS, and also to check for accuracy in defining trip ends and total number of trips. Based on the analysis of the GPS compared to the diary results, it was found that respondents under-reported their travel by about 7%, which is much less than in the US CATI results. Respondents were also found to under-report travel distances and over-report travel times. There was also a high incidence of non-reporting for VKT.

Error and uncertainty in travel surveys

Transportation study home interview surveys normally underestimate the amount of trip-making by residents of a study area, and the data has to be adjusted subsequently to compensate for this effect. One important reason for the shortfall appears to be the incomplete recall and reporting of travel information by respondents. The paper examines the influence of the survey instrument on recall by comparing reported travel behaviour in two surveys conducted in the same town, one using a conventional travel diary and the other an activity diary. The latter format appears to encourage a more complete response, giving rise to significantly higher reported trip rates and travel times. The paper discusses some research and policy implications of this finding and concludes with tentative suggestions for improved travel survey instruments.