Forecasting telecommuting

Transportation planners increasingly recognize telecommuting as an important trend. But while they often advocate telecommuting as a transportation demand management strategy, transportation planners have made little progress toward incorporating telecommuting into transportation forecasts, at least partly because of the limited data available. In this paper we explore four alternative methodologies for forecasting telecommuting and discuss the kinds of data that must be collected before these methodologies can be applied. The first approach is trend extrapolation, using curves of technological substitution. Sufficient data are currently available to produce forecasts, albeit highly uncertain forecasts, using this approach. However, even with better data this approach does not address underlying factors and trends that will affect the future of telecommuting. As a result, we explore three additional approaches that should produce more reliable forecasts but which require new data and knowledge about telecommuting: analyzing the characteristics of telecommuters in contrast to nontelecommuters, analyzing factors affecting the individual choice to telecommute, and incorporating telecommuting into traditional transportation forecasting models.     

Telecommuting and urban sprawl: mitigator or inciter?

There is some evidence to the effect that as cities become increasingly congested new housing starts occur at greater distances from urban centers while jobs tend to remain center-concentrated or develop in other suburbs. In either case, mean commute distances tend to increase. Telecommuting is seen as a means of increasing the jobs-housing balance in urban and suburban areas by enhancing the ability to move work to, or closer to, the workers' residences rather than requiring workers to commute to work daily. This has the immediate side effect of decreasing automobile congestion and associated energy consumption and air pollution. There is a possible longer term adverse impact of telecommuting resulting from its ability to decrease constraints on household location, thereby enhancing the rate of spread of suburbia. This paper reviews evidence concerning the possible effects of telecommuting on urban sprawl, as derived from a two-year test of telecommuting in California, and describes two scenarios of urban form development made more feasible by telecommuting.     

Metropolitan size and the impacts of telecommuting on personal travel

Telecommuting has been proposed by policy makers as a strategy to reduce travel and emissions. In studying the metropolitan size impact of telecommuting on personal travel, this paper addresses two questions: (1) whether telecommuting is consistently a substitute or complement to travel across different MSA sizes; and (2) whether the impact of telecommuting is higher in larger MSAs where telecommuting programs and policies have been more widely adopted. Data from the 2001 and 2009 National Household Travel Surveys are used. Through a series of tests that address two possible empirical biases, we find that telecommuting consistently had a complementary effect on one-way commute trips, daily total work trips and daily total non-work trips across different MSA sizes in both 2001 and 2009. The findings suggest that policies that promote telecommuting may indeed increase, rather than decrease, people’s travel demand, regardless of the size of the MSA. This seems to contradict what telecommuting policies are designed for. In addition, model results show that the complementary impact of telecommuting on daily travel is lower in larger MSAs, in terms of both daily total work trips and daily total non-work trips.     

Telecommuting and urban sprawl

This study examines what happens to city size when telecommuting occurs. It assumes that more telecommuting occurs when telecommuters’ labor cost share increases and/or workers adopt a more favorable attitude toward working from home. The study shows that telecommuting produces opposing forces that regulate the city size, one centralizing and the other decentralizing urban activities. These forces are examined in a city where workers and firms are given the option to freely mix working at the office and at home, and the city’s land use is endogenously determined. A rise in the productivity of an economy due to telecommunications technology could work to centralize urban activities, while urban contraction can occur with a fixed city population.     

Telecommuting and travel: state of the practice,state of the art

This paper provides an overview of the status of telecommuting in the United States, especially as it relates to changes in travel behavior. Regarding the state of the practice, the paper discusses some refinements to the definition of telecommuting that have developed through increased operational experience. It reports several policy statements involving telecommuting, and explores the appeal of telecommuting as a public policy instrument. It highlights some trends in the implementation of home-based and work center-based telecommuting, and suggests that visible public-sector involvement has been crucial to the increased activity in this area.In sketching the state of the art, the paper outlines some frequently-stated hypotheses on telecommuting and travel behavior, and summarizes current empirical findings relating to those hypotheses. Finally, it suggests a variety of topics suitable for further research. These include studying factors influencing the ultimate adoption levels of telecommuting; impacts on energy/air quality, mode choice, and location/urban form; interactions with other transportation demand management strategies; relationships to the traditional urban travel demand forecasting process; cost/benefit tradeoffs; and telecommuting centers.     

On modeling telecommuting behavior: option, choice, and frequency

The current study contributes to the already substantial scholarly literature on telecommuting by estimating a joint model of three dimensions—option, choice and frequency of telecommuting. In doing so, we focus on workers who are not self-employed workers and who have a primary work place that is outside their homes. The unique methodological features of this study include the use of a general and flexible generalized hurdle count model to analyze the precise count of telecommuting days per month, and the formulation and estimation of a model system that embeds the count model within a larger multivariate choice framework. The unique substantive aspects of this study include the consideration of the “option to telecommute” dimension and the consideration of a host of residential neighborhood built environment variables. The 2009 NHTS data is used for the analysis, and allows us to develop a current perspective of the process driving telecommuting decisions. This data set is supplemented with a built environment data base to capture the effects of demographic, work-related, and built environment measures on the telecommuting-related dimensions. In addition to providing important insights for policy analysis, the results in this paper indicate that ignoring the “option” dimension of telecommuting can, and generally will, lead to incorrect conclusions regarding the behavioral processes governing telecommuting decisions. The empirical results have implications for transportation planning analysis as well as for the worker recruitment/retention and productivity literature.     

Interpreting employee telecommuting adoption: An economics perspective

Travel demand is derived from activities at the trip destination; therefore, media that have the potential to provide services previously only supported by transportation will have a chance to be chosen by passengers. The idea of telecommuting is considered the most promising substitute of work trips and thus a good strategy of transportation demand management. From a microeconomics perspective, demand for goods or services can be interpreted as a function of prices and generalized income. Therefore, telecommuting adoption is viewed as a trade-off among the prices of telecommuting itself, substitutes, and complements, as well as generalized income and situational constrains incurred by the employee. The underlying rationale is interpreted by elasticity analysis of aggregate telecommuting demand, based on an adoption model, with respect to various decision variable. The results indicate that the elasticity with respect to the price that the employee may incur in order to telecommute is the largest one, and the elasticity with respect to the living space at home is the second one. Additionally, all of the elasticities found in the group of employees currently commuting by private transportation are greater than the corresponding ones found in the group of transit riders. These findings are expected to have significant implications of transportation policies. This revised version was published online in June 2006 with corrections to the Cover Date.     

Distributed work and travel behaviour: The dynamics of interactive agency choices between employers and employees

This paper develops a framework within which multiple agents make discrete choices in respect of a common objective – the determination of participation in distributed work, especially the opportunities and constraints associated with telecommuting. Ideas in discrete choice theory and game theory are combined to define a set of choice experiments in which employees and employers interact in arriving at a choice path in a distributed work context. A state choice experiment with offers and feedback, known as an interactive agency choice experiment (IACE), is empirically investigated in the context of telecommuting options with an exploratory sample of employees and employers in Sydney, Australia. The approach highlights the role of information and negotiation in breaking down the barriers to more flexible work activity, to deliver potential benefits to the transport system such as reduced traffic congestion and environmental sustainability. The paper identifies the types of incentives that an employee/er has to offer the employer/employee in securing effective telecommuting. This revised version was published online in June 2006 with corrections to the Cover Date.     

Transportation impacts of center-based telecommuting: Interim findings from the Neighborhood Telecenters Project

The transportation impacts of center-based telecommuting for 24 participants (representing 69 person-days of travel and 295 trips) in the California Neighborhood Telecenters Project are analyzed. Comparing non-telecommuting (NTC) day to telecommuting (TC) day travel shows that person-trips did not change significantly, whereas vehicle-trips increased significantly (by about one trip) on TC days. Both PMT and VMT decline significantly on TC days: by an average of 68 miles (74%) and 38 miles (65%), respectively. When these savings are weighted by the frequency of telecommuting, overall reductions in PMT and VMT come to 19% and 17%, respectively, of total weekday travel. Commute trips increase slightly (by 0.5 trips) but significantly, mainly due to lunch-time trips made home from the telecenter. Total non-commute travel does not increase, but there is a significant shift from other modes to driving alone on TC days. Commute mode split on NTC days is not affected by telecommuting. Travel on TC days tends to be compressed into fewer hours. Higher numbers of return home, eat meal, shopping, and social/recreational trips are made on TC days, in exchange for a reduction (to zero) in the number of change mode trips.     

Travel,work, and telecommunications: A view of the electronics revolution and its potential impacts

Considerations of the impacts of electronic technologies on transportation usually focus on substitution of communications for travel, especially telecommuting. This topic is reviewed briefly, followed by consideration of electronic technology-induced changes in the structure of firms, work by individuals, and consumption. Today's organization of the work place on the basis of time-at-a-place measurements dates from early in the Industrial Revolution; the communications control of production dates from the introduction of the telegraph. Recent and upcoming communications developments may relax time and place requirements while intensifying communications control. Resulting changes in production and consumption may challenge transportation developments in coming decades.     

Impact of telecommuting on spatial and temporal patterns of household travel

A spatial and temporal analysis of travel diary data collected during the State of California Telecommuting Pilot Project is performed to determine the impacts of telecommuting on household travel behavior. The analysis is based on geocoded trip data where missing trips and trip attributes have been augmented to the extent possible. The results confirm the earlier finding that the Pilot Project telecommuters substantially reduced travel; on telecommuting days, the telecommuters made virtually no commute trips, reduced peak-period trips by 60%, total distance traveled by 75%, and freeway miles by 90%. The spatial analysis of the trip records has shown that the telecommuters chose non-work destinations that are closer to home; they exhibited contracted action spaces after the introduction of telecommuting. Importantly, this contraction took place on both telecommuting days and commuting days. The telecommuters distributed their trips, over the day and avoided peak-period travel on telecommuting days. Non-work trips, however, show similar patterns of temporal distribution on telecommuting days and commuting days. Non-work trips continued to be made during the lunch period and late afternoon and evening hours.     

Modeling employees' perceptions and proportional preferences of work locations: the regular workplace and telecommuting alternatives

This paper develops measures of job and workplace perceptions, and examines the importance of those and other measures to the desired proportions of work time at each of three locations: regular workplace, home, and telecommuting center. Using data from 188 participants in the Neighborhood Telecenters Project, four job context perception factors were identified: productivity, job satisfaction, supervisor relationship, and co-worker interaction. Four generic workplace perception factors were identified (with measures for each of the work locations of interest): personal benefits, work effectiveness, autonomy, and supervisor comfort. A multinomial logit model of the desired work time allocation found the generic variables job suitability, personal benefits, and work effectiveness to be significant and positively related to greater desired proportions of time at the associated location. These variables capture the major elements previously hypothesized to influence telecommuting preference (including work, family, independence, and commute stress reduction drives as well as manager and job suitability constraints) in a parsimonious fashion. The model explained 55% of the theoretical maximum amount of information in the data, and did not violate the Independence of Irrelevant Alternatives (IIA) assumption.     

Home-based telecommuting and intra-household interactions in work and non-work travel: A seemingly unrelated censored regression approach

Although telecommuting has become a popular option as a new mode of working, no theoretical or empirical consensus has been reached on its potential for substituting or generating travel. This study aims to evaluate the impact of a household head’s telecommuting on household travel while controlling for the interdependence within a household and across travel purposes, by applying seemingly unrelated censored regression models to data from the 2006 Household Travel Survey in the Seoul Metropolitan Area. In terms of vehicle kilometers traveled, the analysis shows that telecommuters’ non-commute and non-work trips as well as his/her household members’ non-work trips are greater than those of non-telecommuters and their household members’, whereas telecommuting partially reduces commuting trips. However, an analysis stratified by household type reveals that the difference for household members is significant only in households with less than one vehicle per employed member: in such households (with insufficient vehicles available), the vehicle otherwise used for mandatory travel, such as for the household head’s commute, can be used for non-commute purposes or by other household members if the household head does not use it for commuting. This implies that, when vehicle travel budgets of a given household are limited, this compensatory travel mechanism can make optimum use of limited resources (i.e., vehicles), but offsets the travel-substituting effect of telecommuting. Accordingly, to more precisely estimate the impact of telecommuting-promotion policies and apply them as part of travel demand management strategies, their counteracting effects among household members should be considered.     

Telecommuting and environmental policy: Lessons from the ecommute program

In 1999 the National Air Quality and Telecommuting Act established pilot telecommuting programs (ecommute) in five major US metropolitan areas. The major goal of the ecommute program was to examine whether a particular type of economic incentive, tradable emissions credits from telecommuting, represents a viable strategy for reducing vehicle miles traveled and improving air quality. A context is established for evaluating whether the envisioned trading scheme represents a feasible approach to reducing mobile source emissions and promoting telecommuting and a review of the limited experience with mobile source emissions trading programs is provided. Using two-and-one-half years of data collected in the ecommute program, telecommuting frequency, mode choice, and emissions reductions are examined. It is found that from a regulatory perspective, the most substantial drawback to such a program is its questionable environmental integrity, resulting from difficulties in designing sufficiently rigorous quantification protocols to accurately measure the emissions reductions from telecommuting. Such a program is not likely to be cost-effective because the emissions reductions from a single telecommuter are very small.     

Analyzing the preference for non-exclusive forms of telecommuting: Modeling and policy implications

This study examines three models of the individual's preference for home- and center-based telecommuting. Issues concerning the estimation of discrete models when the alternatives are non-exclusive are discussed. Two binary logit models are presented, one on the preference to telecommute from a center versus not telecommuting from a center (adjusted ² = 0.24), and the other on the preference to telecommute from a center over telecommuting from home (adjusted ² = 0.64). A nested logit model is also estimated on the following four alternatives: preferring not to telecommute, preferring either form of telecommuting, preferring to telecommute from home, and preferring to telecommute from a center (adjusted ² = 0.35).The results of the models illustrated the importance of attitudinal measures in measuring an individual's preference to telecommute. Oblique factor scores representing workplace interaction, stress, workaholism, internal control, and commute stress were statistically significant in some or all of the models. Other explanatory variables which were found to be consistently significant were education, job suitability, and age. Most respondents preferred either to telecommute from home or were indifferent between either form of telecommuting, which raises the question as to whether there really is a sizeable market niche to be filled by telecommuting centers, and hence whether they may make a significant contribution to transportation demand reduction.     

Telecommuting Suitability Modeling: An Approach Based on the Concept of Abstract job

A new approach to modeling telecommuting suitability is proposed in this paper. The approach, based on the concept of abstract job, can be employed to assess the level of suitability for telecommuting of the bundle of tasks comprising a job. By abstract job is meant a way of considering jobs on the basis of their elements and tasks, representing the general structure of the job. In this study, the basic tasks a job is composed of, pertaining to telecommuting suitability, are identified. To show the applicability of the approach, discrete choice models are calibrated, based on a sample of 245 employees in Tehran, Iran, indicating that from among the 6 tasks identified, 5 tasks are significantly associated with the level of telecommuting suitability.     

Does telecommuting reduce vehicle-miles traveled? An aggregate time series analysis for the U.S.

. This study examines the impact of telecommuting on passenger vehicle-miles traveled (VMT) through a multivariate time series analysis of aggregate nationwide data spanning 1966–1999 for all variables except telecommuting, and 1988–1998 for telecommuting. The analysis was conducted in two stages. In the first stage, VMT (1966–1999) was modeled as a function of conventional variables representing economic activity, transportation price, transportation supply and socio-demographics. In the second stage, the residuals of the first stage (1988–1998) were modeled as a function of the number of telecommuters. We also assessed the change in annual VMT per telecommuter as well as VMT per telecommuting occasion, for 1998. The models suggest that telecommuting reduces VMT, with 94% confidence. Together with independent external evidence, the results suggest a reduction in annual VMT on the order of 0.8% or less. Even with impacts that small, when informally compared to similar reductions in VMT due to public transit ridership, telecommuting appears to be far more cost-effective in terms of public sector expenditures.     

The trade-off between trips and distance traveled in analyzing the emissions impacts of center-based telecommuting

Several travel indicators were compared between telecommuting (TC) days and non-telecommuting days for a sample of 72 center-based telecommuters in California. Distance traveled decreased significantly on TC days, with average reductions of 51 person-miles (58%) and 35 vehicle-miles (53%). When weighted by telecommuting frequency, average reductions of 11.9% in PMT and 11.5% in VMT were found over a five-day work week. Person-trips and vehicle-trips increased slightly (but not significantly) on TC days. This was due to statistically significant increases in commute trips by telecommuters (who more often went home for lunch on their TC days), partly counteracted by decreases in non-commute travel. The drive-alone mode share increased on TC days, both for all trips, and for commute trips in particular. Walking and biking shares also increased modestly on TC days, whereas shares of transit and ridesharing declined. Despite the increase in trip rates, TC-day reductions were found for all pollutants analyzed: 15% for total organic gas emissions, 21% for carbon monoxide, 35% for oxides of nitrogen, and 51% for particulate matter. The reduction in VMT more than compensated for the marginal increase in number of trips (and consequently, cold starts) on telecommuting days.     

Analysis of telecommuting behavior and impacts on travel demand and the environment

The discussion of whether, and to what extent, telecommuting can curb congestion in urban areas has spanned more than three decades. This study develops an integrated framework to provide the empirical evidence of the potential impacts of home-based telecommuting on travel behavior, network congestion, and air quality. In the first step, we estimate a telecommuting adoption model using a zero-inflated hierarchical ordered probit model to determine the factors associated with workers’ propensity to adopt telecommuting. Second, we implement the estimated model in the POLARIS activity-based framework to simulate the potential changes in workers’ activity-travel patterns and network congestion. Third, the MOVES mobile source emission simulator and Autonomie vehicle energy simulator are used to estimate the potential changes in vehicular emissions and fuel use in the network as a result of this policy. Different policy adoption scenarios are then tested in the proposed integrated platform. We found that compared to the current baseline situation where almost 12% of workers in Chicago region have flexible working time schedule, in the case when 50% of workers have flexible working time, telecommuting can reduce total daily vehicle miles traveled (VMT) and vehicle hours traveled (VHT) up to 0.69% and 2.09%, respectively. Considering the same comparison settings, this policy has the potential to reduce greenhouse gas and particulate matter emissions by up to 0.71% and 1.14%, respectively. In summary, our results endorse the fact that telecommuting policy has the potential to reduce network congestion and vehicular emissions specifically during rush hours.     

Why do you care what other people think? A qualitative investigation of social influence and telecommuting

The effect of social interactions on decision-making is a topic of current interest in the travel behavior literature. These interactions have been investigated primarily from an intra-household perspective, but increasingly too in other types of social settings. In the case of interactions within a workplace, it has been suggested that the decision to telecommute may have some important social components. Previous research has concentrated on social isolation, and the effect on job satisfaction of qualitatively different (i.e., telecommunications-mediated) relationships with managers and colleagues. A topic that remains unexplored is the way social norms, in effect the influence of other people’s behavior, may influence the decision to adopt telecommuting. In this paper we set to investigate, within a qualitative framework, the role of social contact in the process of acquiring information on, and making decisions about, telecommuting. The results indicate that social contact does play a subtle but non-trivial role in the adoption and continuation process, and offer some insights about the importance of the social dimension, institutional set-up, and how they interact to influence the decision to telecommute.