Analyzing the preference for non-exclusive forms of telecommuting: Modeling and policy implications

This study examines three models of the individual's preference for home- and center-based telecommuting. Issues concerning the estimation of discrete models when the alternatives are non-exclusive are discussed. Two binary logit models are presented, one on the preference to telecommute from a center versus not telecommuting from a center (adjusted ² = 0.24), and the other on the preference to telecommute from a center over telecommuting from home (adjusted ² = 0.64). A nested logit model is also estimated on the following four alternatives: preferring not to telecommute, preferring either form of telecommuting, preferring to telecommute from home, and preferring to telecommute from a center (adjusted ² = 0.35).The results of the models illustrated the importance of attitudinal measures in measuring an individual's preference to telecommute. Oblique factor scores representing workplace interaction, stress, workaholism, internal control, and commute stress were statistically significant in some or all of the models. Other explanatory variables which were found to be consistently significant were education, job suitability, and age. Most respondents preferred either to telecommute from home or were indifferent between either form of telecommuting, which raises the question as to whether there really is a sizeable market niche to be filled by telecommuting centers, and hence whether they may make a significant contribution to transportation demand reduction.     

Forecasting telecommuting

Transportation planners increasingly recognize telecommuting as an important trend. But while they often advocate telecommuting as a transportation demand management strategy, transportation planners have made little progress toward incorporating telecommuting into transportation forecasts, at least partly because of the limited data available. In this paper we explore four alternative methodologies for forecasting telecommuting and discuss the kinds of data that must be collected before these methodologies can be applied. The first approach is trend extrapolation, using curves of technological substitution. Sufficient data are currently available to produce forecasts, albeit highly uncertain forecasts, using this approach. However, even with better data this approach does not address underlying factors and trends that will affect the future of telecommuting. As a result, we explore three additional approaches that should produce more reliable forecasts but which require new data and knowledge about telecommuting: analyzing the characteristics of telecommuters in contrast to nontelecommuters, analyzing factors affecting the individual choice to telecommute, and incorporating telecommuting into traditional transportation forecasting models.     

Transportation impacts of center-based telecommuting: Interim findings from the Neighborhood Telecenters Project

The transportation impacts of center-based telecommuting for 24 participants (representing 69 person-days of travel and 295 trips) in the California Neighborhood Telecenters Project are analyzed. Comparing non-telecommuting (NTC) day to telecommuting (TC) day travel shows that person-trips did not change significantly, whereas vehicle-trips increased significantly (by about one trip) on TC days. Both PMT and VMT decline significantly on TC days: by an average of 68 miles (74%) and 38 miles (65%), respectively. When these savings are weighted by the frequency of telecommuting, overall reductions in PMT and VMT come to 19% and 17%, respectively, of total weekday travel. Commute trips increase slightly (by 0.5 trips) but significantly, mainly due to lunch-time trips made home from the telecenter. Total non-commute travel does not increase, but there is a significant shift from other modes to driving alone on TC days. Commute mode split on NTC days is not affected by telecommuting. Travel on TC days tends to be compressed into fewer hours. Higher numbers of return home, eat meal, shopping, and social/recreational trips are made on TC days, in exchange for a reduction (to zero) in the number of change mode trips.     

The trade-off between trips and distance traveled in analyzing the emissions impacts of center-based telecommuting

Several travel indicators were compared between telecommuting (TC) days and non-telecommuting days for a sample of 72 center-based telecommuters in California. Distance traveled decreased significantly on TC days, with average reductions of 51 person-miles (58%) and 35 vehicle-miles (53%). When weighted by telecommuting frequency, average reductions of 11.9% in PMT and 11.5% in VMT were found over a five-day work week. Person-trips and vehicle-trips increased slightly (but not significantly) on TC days. This was due to statistically significant increases in commute trips by telecommuters (who more often went home for lunch on their TC days), partly counteracted by decreases in non-commute travel. The drive-alone mode share increased on TC days, both for all trips, and for commute trips in particular. Walking and biking shares also increased modestly on TC days, whereas shares of transit and ridesharing declined. Despite the increase in trip rates, TC-day reductions were found for all pollutants analyzed: 15% for total organic gas emissions, 21% for carbon monoxide, 35% for oxides of nitrogen, and 51% for particulate matter. The reduction in VMT more than compensated for the marginal increase in number of trips (and consequently, cold starts) on telecommuting days.     

Asking the right questions about telecommuting: Avoiding pitfalls in surveying homebased work

In designing travel behavior surveys, the problem is to define “work,” “home,” and similar words that are commonly used in our language but which have acquired a plethora of associated meanings. The difficulty has not been resolved by the many new terms coined to describe non-traditional ways to work. Such words as “telecommuting,” “teleworking,” “at-home work,” “hoteling,” “homebased business,” “road warriors” and “mobile workers,” lack any agreed-upon definitions yet they are used in common parlance as if they did. These new workstyles are of interest to travel planners because they may involve trip reduction. To forecast just how much trip reduction will occur, behavior needs to be measured by objective criteria. To avoid definitional traps, we recommend phrasing questions in terms of measurable variables such as the place of work and the time in days and hours spent at each location. That approach leaves researchers the option of applying their own definitions that fit the context of their analyses. Thus, rather than ask “How many days a week do you telecommute?” the more precise question can be asked: “How many days last week did you work at home instead of going to your usual work location?” This approach has the advantage that information gathered over years can be used unambiguously in various contexts. Definitions can be applied at the point of analysis. This paper illustrates errors and confusion that can arise from casually worded surveys using examples from private and public surveys. The author proposes a set of core questions with four levels of priority for consideration in designing future surveys of travel behavior.     

Impact of telecommuting on spatial and temporal patterns of household travel

A spatial and temporal analysis of travel diary data collected during the State of California Telecommuting Pilot Project is performed to determine the impacts of telecommuting on household travel behavior. The analysis is based on geocoded trip data where missing trips and trip attributes have been augmented to the extent possible. The results confirm the earlier finding that the Pilot Project telecommuters substantially reduced travel; on telecommuting days, the telecommuters made virtually no commute trips, reduced peak-period trips by 60%, total distance traveled by 75%, and freeway miles by 90%. The spatial analysis of the trip records has shown that the telecommuters chose non-work destinations that are closer to home; they exhibited contracted action spaces after the introduction of telecommuting. Importantly, this contraction took place on both telecommuting days and commuting days. The telecommuters distributed their trips, over the day and avoided peak-period travel on telecommuting days. Non-work trips, however, show similar patterns of temporal distribution on telecommuting days and commuting days. Non-work trips continued to be made during the lunch period and late afternoon and evening hours.     

Telecommuting and urban sprawl: mitigator or inciter?

There is some evidence to the effect that as cities become increasingly congested new housing starts occur at greater distances from urban centers while jobs tend to remain center-concentrated or develop in other suburbs. In either case, mean commute distances tend to increase. Telecommuting is seen as a means of increasing the jobs-housing balance in urban and suburban areas by enhancing the ability to move work to, or closer to, the workers' residences rather than requiring workers to commute to work daily. This has the immediate side effect of decreasing automobile congestion and associated energy consumption and air pollution. There is a possible longer term adverse impact of telecommuting resulting from its ability to decrease constraints on household location, thereby enhancing the rate of spread of suburbia. This paper reviews evidence concerning the possible effects of telecommuting on urban sprawl, as derived from a two-year test of telecommuting in California, and describes two scenarios of urban form development made more feasible by telecommuting.     

Telecommuting and travel: state of the practice,state of the art

This paper provides an overview of the status of telecommuting in the United States, especially as it relates to changes in travel behavior. Regarding the state of the practice, the paper discusses some refinements to the definition of telecommuting that have developed through increased operational experience. It reports several policy statements involving telecommuting, and explores the appeal of telecommuting as a public policy instrument. It highlights some trends in the implementation of home-based and work center-based telecommuting, and suggests that visible public-sector involvement has been crucial to the increased activity in this area.In sketching the state of the art, the paper outlines some frequently-stated hypotheses on telecommuting and travel behavior, and summarizes current empirical findings relating to those hypotheses. Finally, it suggests a variety of topics suitable for further research. These include studying factors influencing the ultimate adoption levels of telecommuting; impacts on energy/air quality, mode choice, and location/urban form; interactions with other transportation demand management strategies; relationships to the traditional urban travel demand forecasting process; cost/benefit tradeoffs; and telecommuting centers.     

Telecommuting Suitability Modeling: An Approach Based on the Concept of Abstract job

A new approach to modeling telecommuting suitability is proposed in this paper. The approach, based on the concept of abstract job, can be employed to assess the level of suitability for telecommuting of the bundle of tasks comprising a job. By abstract job is meant a way of considering jobs on the basis of their elements and tasks, representing the general structure of the job. In this study, the basic tasks a job is composed of, pertaining to telecommuting suitability, are identified. To show the applicability of the approach, discrete choice models are calibrated, based on a sample of 245 employees in Tehran, Iran, indicating that from among the 6 tasks identified, 5 tasks are significantly associated with the level of telecommuting suitability.     

Teleworking in the Netherlands: an evaluation of changes in travel behaviour

This article describes the first experiment on teleworking in the Netherlands, and presents the results of an analysis of the impact of teleworking on the travel behaviour of the participants in the experiment and their household members. It was concluded that teleworking has resulted in a significant decrease in the total number of trips by teleworkers (–17%). Peak-hour traffic by car has been reduced even more (–26%). An unexpected result was that the household members of the teleworkers also appeared to travel less than before the experiment.     

Road pricing: An international perspective

This paper reviews experience with road pricing in Europe and Asia. It considers the objectives of road pricing, and demonstrates that differences in objectives lead to differences in scheme design and performance. It reviews the criteria for design of road pricing systems, and the development of charging structures and technologies to meet those criteria. In particular it discusses the relative merits of pre-determined and congestion-dependent charging structures, and of off-vehicle and on-vehicle charging systems. It assesses the performance of road pricing systems to date, discusses objections to road pricing and demonstrates that the role of road pricing within a wider transport strategy and the use made of the revenue generated, will be important determinants of public acceptability. Finally it assesses the relative merits of alternative approaches to implementation and argues that these will need to pay as much regard to public acceptability as to technical performance.     

Is telecommuting cheaper than travel? An examination of interaction costs in a business setting

This paper presents an analysis of telecommunications and travel costs for typical business meetings. It is contribution to the debate on the substitutability of telecommunications for travel. An underlying assumption which supports the substitution hypothesis is that the cost of traversing distance through the use of telecommunication is lower than the cost of travelling.This paper addresses the relative cost of telecommunications and travel in conducting interactions. Three factors are assumed to determine these costs: distance, duration of interaction and number of participants. The analysis assumes that cost alone affects choice, and ignores other communication qualities.The relationship between telecommunication and travel costs was tested quantitatively through a case study of typical business meetings in the U.S., based on data from 1988. The results show that travel costs are lower than telecommunication costs for shorter distances, and that the relationship between telecommunications and travel costs differs substantially as a function of number of participants and meeting duration. Because of ongoing rapid changes in the costs of both of these interaction modes, the complex competition between them will continue. The implications of the findings for location decisions and policy-making are discussed.     

Distributed work and travel behaviour: The dynamics of interactive agency choices between employers and employees

This paper develops a framework within which multiple agents make discrete choices in respect of a common objective – the determination of participation in distributed work, especially the opportunities and constraints associated with telecommuting. Ideas in discrete choice theory and game theory are combined to define a set of choice experiments in which employees and employers interact in arriving at a choice path in a distributed work context. A state choice experiment with offers and feedback, known as an interactive agency choice experiment (IACE), is empirically investigated in the context of telecommuting options with an exploratory sample of employees and employers in Sydney, Australia. The approach highlights the role of information and negotiation in breaking down the barriers to more flexible work activity, to deliver potential benefits to the transport system such as reduced traffic congestion and environmental sustainability. The paper identifies the types of incentives that an employee/er has to offer the employer/employee in securing effective telecommuting. This revised version was published online in June 2006 with corrections to the Cover Date.     

Crime in public transit systems: An environmental design perspective

Crime on public transit is receiving increasing attention in the United States. This paper reviews security precautions taken in the planning of bus operations. Also included is a statistical analysis of criminal incidents occurring over a ten-year period on the Southern California Rapid Transit District of Los Angeles. The analysis shows that crime on transit has increased about in proportion to transit ridership, and that it is concentrated in both space and time. Crimes occur mostly on routes which traverse areas having high crime rates in general. Although most transit crimes occur at hours when ridership is high, the rates of occurrence are disproportionately high during the evening hours. Bus drivers experience much higher rates of exposure to criminal incidents than transit passengers. The transportation environment is really a complex of many dissimilar environments, and a variety of strategies is required to meet the needs posed by diverse environments.     

Evaluating parking reservation policy in urban areas: An environmental perspective

This paper investigates a parking reservation mechanism to reduce car cruising to find parking. To consider the benefits for drivers and parking facility providers, we charge drivers for making reservations in addition to parking fees, by introducing a reservation pricing model that makes reservation prices equivalent to the value of saved search time. By modeling the number of vacant spaces as a stochastic variable, and applying binomial pricing methods, parking reservation prices are obtained. Numerical examples based on the data for two parking facilities in Taiwan are given.     

A statistical analysis of consumer perceptions towards automated vehicles and their intended adoption

ABSTRACT

While automated vehicle (AV) development continues to progress rapidly, how the public will accept and adopt automated vehicles remains an open question. Using extensive survey data, we apply cluster analysis to better understand consumer perceptions toward potential benefits and concerns related to AVs with regard to factors influencing their AV adoption likelihood. Four market segments are identified – ‘benefits-dominated,’ ‘concerns-dominated,’ ‘uncertain,’ and ‘well-informed.’ A random parameters multinomial logit model is then estimated to identify factors influencing the probability of respondents belonging to one of these four market segments. Among other influences (such as socio-economic and current travel characteristics), it is found that ‘Millennials’ have a higher probability of belonging to the well-informed market segment, ‘Gen-Xers’ with a lower probability to the uncertain market segment, and ‘Baby Boomers’ with a higher probability to the concerns-dominated market (relative to the ‘Great Generation’). We also study the individuals’ expressed likelihood of AV adoption using separate random parameters ordered probit estimations for each of the four market segments. The substantial and statistically significant differences across each AV consumer market segment underscore the potentially large impact that different consumer demographics may have on AV adoption and the need for targeted marketing to achieve better market-penetration outcomes.     

Predicting electronic toll collection service adoption: An integration of the technology acceptance model and the theory of planned behavior

In order to reduce the number of vehicles stuck in congestion, especially for stop-and-go traffic at toll plazas, the establishment of electronic toll collection (ETC) systems has been a hot issue and dominant trend in many countries. Taiwan has joined the crowd, adding an ETC system to its toll roads in early 2006. However, despite the potential benefits for motorists, the utilization rate has been lower than expected during the introductory stage. The objective of this study is to advance our understanding on the critical antecedents of motorists’ intention of ETC service adoption by integrating both technology acceptance model (TAM) and theory of planned behavior (TPB) perspectives. Through empirical data collection and analysis from highway motorists who had not installed on-board units (OBU) for ETC service in Taiwan, we found that system attributes, perceived usefulness and perceived ease of use, indeed, positively engender motorists’ attitudes towards ETC service adoption. Moreover, results also reveal that attitude, subjective norm and perceived behavioral control positively influence the intention of ETC system adoption. Implications for practitioners and researchers, and suggestions for future research are also addressed in this study.     

Modeling user adoption of advanced traveler information systems: dynamic evolution and stationary equilibrium

This paper models the growth rate and the saturation market penetration level for advanced traveler information system (ATIS) products/services with heterogeneous drivers. The price of using and the benefit gained from ATIS services are considered two key factors in explaining the growth of adoption of ATIS products. The information benefit is measured as the travel time saving between equipped and unequipped drivers and evaluated by a mixed stochastic and deterministic network equilibrium model. A modified logistic type growth model is adopted to describe the cumulative adoption of ATIS products over years. The final stationary equilibrium level of ATIS market penetration is so determined that the value of the information provided will decline to the point at which no new users will find it advantageous to purchase that service. The endogenous growth and stationary equilibrium model of market penetration of ATIS services is useful for forecasting the growth process and the impacts on the system performance of ATIS.     

Capacity drops at merges: An endogenous model

The Newell-Daganzo merge model is not only very simple but also accurately reproduces experimental findings. However, the capacity downstream of the merge is an exogenous variable in the model. This is a serious limitation for merges that behave as active bottlenecks because their downstream capacity is a direct consequence of the merging behavior. This paper proposes an analytical model that extends the Newell-Daganzo model by incorporating, endogenously, the capacity drop related to the merging process. Two cases are investigated depending on the traffic states on the on-ramp. The model properties are analyzed and a sensitivity analysis is performed to quantify the relative contribution of the each parameter in the capacity drop. Finally, the extended Newell-Daganzo model is validated with experimental data coming from an active merge bottleneck on the M6 freeway in UK.     

The economics of airport noise: How to manage markets for noise licenses

This paper discusses various issues in the implementation of a local market for aircraft noise licenses to solve the noise externalities harming the residents located near airports. The design of such markets is affected by aircraft heterogeneity, wind contingencies, peak times, runways capacity constraints, hub strategies, and airport planning is discussed.