Differences in air passengers’ buying behaviour: findings from Korean and Australian international passengers

Abstract

This paper investigates how air passengers’ expectations, ticket price, airline service quality, value, passenger satisfaction and airline image determine their buying behaviour. To test the conceptual frameworks, path analysis was applied to data collected from Korean and Australian international passengers to examine differences between these two groups. Further analyses were undertaken on different passenger segments between national and foreign airline passengers. The results of the path analysis reveal that air passengers’ buying behaviour differs significantly between Korean and Australian international passengers. Results also reveal that the determinants of air passengers’ buying behaviour differ by airlines.     

Does crowding affect the path choice of metro passengers?

This paper investigates crowding effect on the path choice of metro passengers. We show people reroute not only to avoid the delay from crowding but also to evade crowding itself. More specifically, a logit model fits best when it uses the transit delay from crowding as well as the passenger load of a connection in addition to the conventional explanatory variables. Also, we demonstrate that crowding decreases the overall welfare of metro passengers. The model is tested on the real path choice data acquired by the recent algorithm by Hong et al. (2015) known to detect the real path choice from Smart Card data in more than 90% of the cases.     

Analysis of the effect of charging needs on battery electric vehicle drivers’ route choice behaviour: A case study in the Netherlands

Electric travelling appears to dominate the transport sector in the near future due to the needed transition from internal combustion vehicles (ICV) towards Electric Vehicles (EV) to tackle urban pollution. Given this trend, investigation of the EV drivers’ travel behaviour is of great importance to stakeholders including planners and policymakers, for example in order to locate charging stations. This research explores the Battery Electric Vehicle (BEV) drivers route choice and charging preferences through a Stated Preference (SP) survey. Collecting data from 505 EV drivers in the Netherlands, we report the results of estimating a Mixed Logit (ML) model for those choices. Respondents were requested to choose a route among six alternatives: freeways, arterial ways, and local streets with and without fast charging. Our findings suggest that the classic route attributes (travel time and travel cost), vehicle-related variables (state-of-charge at the origin and destination) and charging characteristics (availability of a slow charging point at the destination, fast charging duration, waiting time in the queue of a fast-charging station) can influence the BEV drivers route choice and charging behaviour significantly. When the state-of-charge (SOC) at the origin is high and a slow charger at the destination is available, routes without fast charging are likely to be preferred. Moreover, local streets (associated with slow speeds and less energy consumption) could be preferred if the SOC at the destination is expected to be low while arterial ways might be selected when a driver must recharge his/her car during the trip via fast charging.     

Including passengers’ response to crowding in the Dutch national train passenger assignment model

Transit passengers’ response to crowded conditions has been studied empirically, yet is limitedly included in transport models currently used in the design of policy and infrastructure investments. This has consequences for the practical applicability of these models in studies on, for instance, timetabling, train capacity management strategies, project appraisal, and passenger satisfaction. Here we propose four methods to include the effect of crowding, based on existing studies on passengers’ perception and response as well as often-used crowding indicators. These four alternative methods are implemented in the train passenger assignment procedure of the Dutch national transport model, and evaluated with respect to their impacts on the model results for the Dutch railway network. The four methods relate to four different ways in which an additive trip penalty and/or time-multiplier can be incorporated in the train utility function for different travel purposes, to capture the disutility of crowding as measured by the load factor. The analyses of the test case favor the hybrid method using both a boarding penalty (capturing seat availability upon boarding) and a time-multiplier (capturing physical comfort and safety throughout the trip). This method produces consistent results, while the additional computational effort that it imposes is acceptable. Further empirical underpinning is needed to conclusively show which of these methods best captures passengers’ response behavior quantitatively (for different travel purposes and conditions).     

Assessing the influence of indicators’ complexity on hybrid discrete choice model estimates

Transportation - Hybrid discrete choice (HDC) modeling requires indicators to allow for the identification of latent variables. An indicator usually expresses the level of agreement of a respondent...     

Freighter operators' choice of airport: a three‐stage process

With increasing levels of congestion at the major cargo hubs and further restrictions on noise and night‐time flying, freighter operators' airport choice is a complex and important issue. The aim is to identify the factors that affect the airport choice of freighter operators through a review of the published literature. The literature reviewed includes work relating to passenger hub location, airport quality and airline network configuration, and other works relating to airport choice to paint a full picture of the current research in this area. The literature shows that freighter operators initially choose a shortlist of possible airports based on geography and then investigate any restrictions in place, such as capacity caps or noise limits that might block operations from that airport. Only when these hurdles have been cleared do freighter operators consider attributes of airport quality such as charges and terminal facilities, as well as other influences such as freight forwarder presence and airport marketing. Of particular prominence is the impact of legislation on airport choice.     

A structural equation model based analysis of non-workers’ activity-travel behaviour from a city of a developing country

This paper presents an empirical analysis of non-workers’ activity-travel behaviour from Bangalore city, India. The paper builds a causal model—to describe the relationships among socio-demographics, activity-participation, and travel behaviour of non-workers—following structural equation modelling methodology. The results indicate that in-home maintenance activity-duration drives the time allocation decisions of non-workers. The model also shows the presence of ‘time-budget’ effects i.e., excess travel time cuts into in-hhome discretionary activity duration, implying the trade-off between daily travel time and in-home discretionary activity duration. The out-of-home activity durations of non-workers are found to be insensitive to travel time—an important finding of this research. The model also suggests that mixed residential development reduce travel distance and indirectly contribute to more trips. An indirect effect of mixed residential development on daily travel distance offsets the direct effect, which leads to a limited total effect of this variable on travel distance. The basic model was expanded further by separating the time spent on others’ activity (children and elders) from in-home maintenance activity duration. The stable model reveals that the time spent on others’ activity also influences in-home and out-of-home activities, and travel behaviour. This indicates that the time spent on others’ activity is an important time allocation of its own.     

Does the pedestrian environment affect the utility of walking? A case of path choice in downtown Boston

There is a lack of consensus as to whether the relationship between the built environment and travel is causal and, if it is, the extent of this causality. This problem is largely caused by inappropriate research designs adopted in many studies. This paper proposes a new method (based on path choice) to investigate the causal effect of the pedestrian environment on the utility of walking. Specifically, the paper examines how the pedestrian environment affects subway commuters’ egress path choice from a station to their workplaces in downtown Boston. The path-based measure is sensitive enough to capture minor differences in the environment experienced by pedestrians. More importantly, path choice is less likely to correlate with job and housing location choices, and therefore largely avoids the self-selection problem. The results suggest that the pedestrian environment can significantly affect a person’s walking experience and the utility of walking along a path.     

Estimation method for railway passengers’ train choice behavior with smart card transaction data

Smart card systems have become the predominant method of collecting public transport fares in Japan. Transaction data obtained through smart cards have resulted in a large amount of archived information on how passengers use public transportation. The data have the potential to be used for modeling passenger behavior and demand for public transportation. This study focused on train choices made by railway passengers. If each passenger’s train choice can be identified over a long period of time, this information would be useful for improving the customer relationship management of the railway company and for improving train timetables. The aim of this study was to develop a methodology for estimating which train is boarded by each smart card holder. This paper presents a methodology and an algorithm for estimation using long-term transaction data. To validate the computation time and accuracy of the estimation, an empirical analysis is carried out using actual transaction data provided by a railway company in Japan. The results show that the proposed method is capable of estimating passenger usage patterns from smart card transaction data collected over a long time period.     

An analysis of airport–airline vertical relationships with risk sharing contracts under asymmetric information structures

We analyze the double moral hazard problem at the joint venture type airport–airline vertical relationship, where two parties both contribute efforts to the joint venture but neither of them can see the other’s efforts. With the continuous-time stochastic dynamic programming model, we show that by the de-centralized utility maximizations of two parties under very strict conditions, i.e., optimal efforts’ cost being negligible and their risk averse parameters both asymptotically approaching to zero, the vertical contract could be agreed as the optimal sharing rule, which is the linear function of the final state with the slope being the product of their productivity difference and uncertainty (diffusion rate) level index.If both parties’ productivities are same, or the diffusion rate of the underlying process is unity, optimal linear sharing rule do not depend on the final state. If their conditions not dependent on final state are symmetric as well, then risk sharing disappears completely. In numerical examples, we illustrate the complex impact of uncertainty increase and end-of-period load factor improvement on the optimal sharing rule, and the relatively simple impact on total utility levels.     

Motorcycle-based adolescents’ travel behaviour during the school morning commute and the effect of intra-household interaction on departure time and mode choice

We hypothesise that intra-household interaction influences home departure time and mode choice for the morning commute. In Indonesia, over 71% of vehicles on the road are motorcycles. This fact increases the significance of household interaction in influencing transport mode choice since the simplicity of the motorcycle allows a great degree of versatility in regard to multiple family member transport. To emphasise this point, our study focuses on the unique travel behaviour of adolescents during the school morning commute which, due to the use of the motorcycle, is a combination of the travel behaviour of accompanied children and escorting adults. Our study discovers that adolescents are likely to shift their school arrival time very early or close to the designated starting time in relation to motorcycle-based parental escort to school. In regard to mode choice, adolescent students prefer to be escorted by motorcycle rather than take public transport.     

Incorporating refuelling behaviour and drivers’ preferences in the design of alternative fuels infrastructure in a city

The purpose of this article is to present an optimization model to plan the deployment strategy for hydrogen refuelling stations in a city when Origin–Destination (OD) data are not available. This model considers two objectives: to maximize the traffic covered by the selected hydrogen refuelling stations and minimize the average distance of the city’s inhabitants to the nearest hydrogen refuelling station. As OD data are assumed to be unavailable, the clustering of stations in the highest traffic zones is prevented by a new constraint that takes into account information on the distribution of existing conventional refuelling stations. This model is applied to Seville, a city in Southern Spain of about 140 km² with a population of around 700,000. This application uses the results of a survey of more than 200 Sevillian drivers on their current refuelling tendencies, their willingness to use alternative fuel vehicles and their minimum requirements (regarding maximum distance to be travelled to refuel and number of stations in the city) when establishing a network of alternative refuelling stations.     

A model of managers’ preferences for location of freight facilities

The paper reviews the need for a better understanding of the factors which affect the location of freight facilities, such as depots, terminals, freight forwarding centres, distribution centres, etc. The development of an Elimination by Aspects (EBA) model to analyse such location decisions by the managers of freight firms is described. The results are shown to be comparable (perhaps even superior to) those obtained with a logit model. Conclusions are drawn with respect to both the use of the EBA model to analyse freight facility location preference, and the factors which affect such preference. Five factors were found to be significant: closeness to existing customers, closeness to arterial roads, availability of suitable sites, cost of truck fleet operation, and closeness to labor.     

Empirical test of a constrained choice discrete model: Mode choice in São Paulo,Brazil

This paper examines the properties and empirically tests a model of discrete choice which incorporates probabilistic choice set generation. Denominated the Parametrized Logit Captivity (PLC) model, it is a generalization of the well-known “dogit” specification. The PLC model is shown to be theoretically and empirically more flexible than the latter. Work mode choice data collected in a 1977 O/D survey in São Paulo, Brazil, is used to obtain parameter estimates, as well as to evaluate consumer reaction to a series of perturbations in travel time, travel cost and income, for both the PLC and Multinomial Logit models. Comparisons between the two specifications are made in terms of statistical fit, reasonableness of predictions and differences in predictions across models.     

A copula-based joint multinomial discrete–continuous model of vehicle type choice and miles of travel

In this paper, a joint model of vehicle type choice and utilization is formulated and estimated on a data set of vehicles drawn from the 2000 San Francisco Bay Area Travel Survey. The joint discrete–continuous model system formulated in this study explicitly accounts for common unobserved factors that may affect the choice and utilization of a certain vehicle type (i.e., self-selection effects). A new copula-based methodology is adopted to facilitate model estimation without imposing restrictive distribution assumptions on the dependency structures between the errors in the discrete and continuous choice components. The copula-based methodology is found to provide statistically superior goodness-of-fit when compared with previous estimation approaches for joint discrete–continuous model systems. The model system, when applied to simulate the impacts of a doubling in fuel price, shows that individuals are more likely to shift vehicle type choices than vehicle usage patterns.

Does the choice model method and/or the data matter?

The opportunity to have seven data sets associated with a stated choice experiment that are very similar in content and design is rare, and provides an opportunity to look in detail at the empirical evidence within and between each data set in the context of a range of discrete choice estimation methods, from multinomial logit to latent class to scale multinomial logit to mixed logit, and the most general model, generalized mixed multinomial logit that accounts for preference and scale heterogeneity. Given the problems associated with data from different countries and time periods, we estimate separate models for each data set, obtaining values of travel time savings that are then updated post estimation to a common dollar for comparative purposes. We also pooled all data sets for a scaled MNL model, treating each data set as a set of three separate utility expressions, but linked to the other data sets through scale heterogeneity. This is not behaviourally appropriate with MNL, latent class or mixed logit. The main question investigated is whether there exists greater synergy in the willingness to pay evidence within model form across data sets compared to across model forms within data sets. The evidence suggests that there is a relatively greater convergence of evidence across the choice models, with the exception of generalized mixed logit, after controlling for data set differences; and there is strong evidence to suggest that differences between data sets do matter.     

Investigating the subjective and objective factors influencing teenagers’ school travel mode choice – An integrated choice and latent variable model

In this paper, we apply Bhat and Dubey’s (2014) new probit-kernel based Integrated Choice and Latent Variable (ICLV) model formulation to analyze children’s travel mode choice to school. The new approach offered significant advantages, as it allowed us to incorporate three latent variables with a large data sample and with 10 ordinal indicators of the latent variables, and still estimate the model without any convergence problems. The data used in the empirical analysis originates from a survey undertaken in Cyprus in 2012. The results underscore the importance of incorporating subjective attitudinal variables in school mode choice modeling. The results also emphasize the need to improve bus and walking safety, and communicate such improvements to the public, especially to girls and women and high income households. The model application also provides important information regarding the value of investing in bicycling and walking infrastructure.     

Modelling travellers’ route choice behaviours with the concept of equivalent impedance

Transportation - A novel concept is presented to capture route choice behaviours and to account for the correlation of routes in the logit model. The issue that route choice models are easily...     

A new estimation approach for the multiple discrete–continuous probit (MDCP) choice model

This paper develops a blueprint (complete with matrix notation) to apply Bhat’s (2011) Maximum Approximate Composite Marginal Likelihood (MACML) inference approach for the estimation of cross-sectional as well as panel multiple discrete–continuous probit (MDCP) models. A simulation exercise is undertaken to evaluate the ability of the proposed approach to recover parameters from a cross-sectional MDCP model. The results show that the MACML approach does very well in recovering parameters, as well as appears to accurately capture the curvature of the Hessian of the log-likelihood function. The paper also demonstrates the application of the proposed approach through a study of individuals’ recreational (i.e., long distance leisure) choice among alternative destination locations and the number of trips to each recreational destination location, using data drawn from the 2004 to 2005 Michigan statewide household travel survey.