Where Is My Bus? Impact of mobile real-time information on the perceived and actual wait time of transit riders

In order to attract more choice riders, transit service must not only have a high level of service in terms of frequency and travel time but also must be reliable. Although transit agencies continuously work to improve on-time performance, such efforts often come at a substantial cost. One inexpensive way to combat the perception of unreliability from the user perspective is real-time transit information. The OneBusAway transit traveler information system provides real-time next bus countdown information for riders of King County Metro via website, telephone, text-messaging, and smart phone applications. Although previous studies have looked at traveler response to real-time information, few have addressed real-time information via devices other than public display signs. For this study, researchers observed riders arriving at Seattle-area bus stops to measure their wait time while asking a series of questions, including how long they perceived that they had waited.The study found that for riders without real-time information, perceived wait time is greater than measured wait time. However, riders using real-time information do not perceive their wait time to be longer than their measured wait time. This is substantiated by the typical wait times that riders report. Real-time information users say that their average wait time is 7.5 min versus 9.9 min for those using traditional arrival information, a difference of about 30%. A model to predict the perceived wait time of bus riders was developed, with significant variables that include the measured wait time, an indicator variable for real-time information, an indicator variable for PM peak period, the bus frequency in buses per hour, and a self-reported typical aggravation level. The addition of real-time information decreases the perceived wait time by 0.7 min (about 13%).A critical finding of the study is that mobile real-time information reduces not only the perceived wait time, but also the actual wait time experienced by customers. Real-time information users in the study wait almost 2 min less than those arriving using traditional schedule information. Mobile real-time information has the ability to improve the experience of transit riders by making the information available to them before they reach the stop.     

Weather variability and travel behaviour – what we know and what we do not know

Given that severe weather conditions are becoming more frequent, it is important to understand the influence of weather on an individual’s daily activity-travel pattern. While some previously rare events are becoming more common, such as heavy rain, unpredicted snow, higher temperatures, it is still largely unknown how individuals will change and adapt their travel patterns in future climate conditions. Because of this concern, the number of research studies on weather and travel behaviour has increased in recent decades. Most of these empirical studies, however, have not used a cost–benefit analysis (CBA) framework, which serves as the the main tool for policy evaluation and project selection by stakeholders. This study summarises the existing findings regarding relationships between weather variability and travel behaviour, and critically assesses the methodological issues in these studies. Several further research directions are suggested to bridge the gap between empirical evidence and current practices in CBA.     

Spatiotemporal traffic forecasting: review and proposed directions

This paper systematically reviews studies that forecast short-term traffic conditions using spatial dependence between links. We extract and synthesise 130 research papers, considering two perspectives: (1) methodological framework and (2) methods for capturing spatial information. Spatial information boosts the accuracy of prediction, particularly in congested traffic regimes and for longer horizons. Machine learning methods, which have attracted more attention in recent years, outperform the naïve statistical methods such as historical average and exponential smoothing. However, there is no guarantee of superiority when machine learning methods are compared with advanced statistical methods such as spatiotemporal autoregressive integrated moving average. As for the spatial dependency detection, a large gulf exists between the realistic spatial dependence of traffic links on a real network and the studied networks as follows: (1) studies capture spatial dependency of either adjacent or distant upstream and downstream links with the study link, (2) the spatially relevant links are selected either by prejudgment or by correlation-coefficient analysis, and (3) studies develop forecasting methods in a corridor test sample, where all links are connected sequentially together, assume a similarity between the behaviour of both parallel and adjacent links, and overlook the competitive nature of traffic links.     

Closing the loop in real-time railway control: Framework design and impacts on operations

Railway traffic is heavily affected by disturbances and/or disruptions, which are often cause of delays and low performance of train services. The impact and the propagation of such delays can be mitigated by relying on automatic tools for rescheduling traffic in real-time. These tools predict future track conflict based on current train information and provide suitable control measures (e.g. reordering, retiming and/or rerouting) by using advanced mathematical models. A growing literature is available on these tools, but their effects on real operations are blurry and not yet well known, due to the very scarce implementation of such systems in practice.In this paper we widen the knowledge on how automatic real-time rescheduling tools can influence train performance when interfaced with railway operations. To this purpose we build up a novel traffic control framework that couples the state-of-the art automatic rescheduling tool ROMA, with the realistic railway traffic simulation environment EGTRAIN, used as a surrogate of the real field. At regular times ROMA is fed with current traffic information measured from the field (i.e. EGTRAIN) in order to predict possible conflicts and compute (sub) optimal control measures that minimize the max consecutive delay on the network. We test the impact of the traffic control framework based on different types of interaction (i.e. open loop, multiple open loop, closed loop) between the rescheduling tool and the simulation environment as well as different combinations of parameter values (such as the rescheduling interval and prediction horizon). The influence of different traffic prediction models (assuming e.g. aggressive versus conservative driving behaviour) is also investigated together with the effects on traffic due to control delays of the dispatcher in implementing the control measures computed by the rescheduling tool.Results obtained for the Dutch railway corridor Utrecht–Den Bosch show that a closed loop interaction outperforms both the multiple open loop and the open loop approaches, especially with large control delays and limited information on train entrance delays and dwell times. A slow rescheduling frequency and a large prediction horizon improve the quality of the control measure. A limited control delay and a conservative prediction of train speed help filtering out uncertain traffic dynamics thereby increasing the effectiveness of the implemented measures.     

Not All Transfers Are Created Equal: Towards a Framework Relating Transfer Connectivity to Travel Behaviour

Abstract

Walking from origins to transit stops, transferring between transit lines and walking from transit stops to destinations—all add to the burden of transit travel, sometimes to a very large degree. Transfers in particular can be stressful and/or time‐consuming for travellers, discouraging transit use. As such, transit facilities that reduce the burdens of walking, waiting and transferring can substantially increase transit system efficacy and use. In this paper, we argue that transit planning research on transit stops and stations, and transit planning practice frequently lack a clear conceptual framework relating transit waits and transfers with what we know about travel behaviour. Therefore, we draw on the concepts of transfer penalties and value of time in the travel behaviour/economics literature to develop a framework that situates transfer penalties within the total travel generalized costs of a transit trip. For example, value of time is important in relating actual time of waiting and walking to the perceived time of travel. We also draw on research to classify factors most important to users’ perspectives and travel behaviour—transfer costs, time scheduling and five transfer facility attributes: (1) access, (2) connection and reliability, (3) information, (4) amenities, and (5) security and safety. Using this framework, we seek to explicitly relate improvements of transfer stops/stations with components of transfer penalties and changes in travel behaviour (through a reduction in transfer penalties). We conclude that the employment of such a framework can help practitioners better apply the most effective improvements to transit stops and transfer facilities.     

Attitudes of bus operators towards real-time transit information tools

Although it is apparent that providing useful information has a positive effect on transit riders, no studies to date have investigated bus operators’ reactions to real-time arrival information and other potential rider information tools. In this study, the project team surveyed 253 bus operators to determine their views and values concerning the existing use of real-time information and to ask about future transit rider information applications. Almost all operators (93 and 91 % on two separate questions) were positive or neutral to the provision of real-time information. In addition, operators were receptive to building other new information applications, with all applications in the survey being supported by at least 60 % of the bus operators. The two most widely supported potential applications in the survey were additional tools to help blind and deaf-blind riders (89 % of bus operators favored) and an application that would aid riders in identifying physical stop, shelter and bus issues such as graffiti, broken parts or a need for lights (88 % of bus operators). Applications displaying data about past performance or current bus capacity received the least support (66 and 61 % respectively). This research gives a better understanding of the impact of rider information tools on bus operators, including the views and values of the operators, and the harms and benefits of such tools.     

A multicriteria decision support methodology for evaluating airport expansion plans

Rational decision-making requires an assessment of advantages and disadvantages of choice possibilities, including non-market effects (such as externalities). This also applies to strategic decision-making in the transport sector (including aviation). In the past decades various decision support and evaluation methods have been developed in which a market evaluation played a prominent role. The intrinsic limitations of these approaches were also increasingly recognised. Gradually, a variety of adjusted multidimensional methods has been developed over the past years to complement conventional cost–benefit analysis (CBA). These methods aim to investigate and evaluate all relevant impacts of a choice possibility (e.g., project, plan, or programme) on the basis of a multitude of important policy criteria (so-called multicriteria methods). They have a particular relevance in case of non-priced or qualitative effects. There is a clear need for a systematic and polyvalent multicriteria approach to many actual planning issues, such as land use or transportation. This paper offers a new evaluation framework based on a blend of three types of approaches, viz. Regime Analysis, the Saaty method and the Flag Model. All these methods have been developed separately in the past; the paper makes an effort to offer a cohesive framework, which can be used for the e valuation of spatial-economic and environmental-economic policy issues. This new tool is tested by means of a case study on conflicting plans (and policy views) for airport expansion options in the Maastricht area in the southern part of The Netherlands.     

Evaluation of green wave policy in real-time railway traffic management

In order to face the expected growth of transport demand in the next years, several new traffic control policies have been proposed and analyzed both to generate timetables and to effectively manage the traffic in real-time. In this paper, a detailed optimization model is used to analyze one such policy, called green wave, which consists in letting trains wait at the stations to avoid speed profile modifications in open corridors. Such policy is expected to be especially effective when the corridors are the bottleneck of the network. However, there is a lack of quantitative studies on the real-time effects of using this policy. To this end, this work shows a comparison of the delays obtained when trains are allowed or not to change their speed profile in open corridors. An extensive computational study is described for two practical dispatching areas of the Dutch railway network.     

Microsimulation models incorporating both demand and supply dynamics

There has been rapid growth in interest in real-time transport strategies over the last decade, ranging from automated highway systems and responsive traffic signal control to incident management and driver information systems. The complexity of these strategies, in terms of the spatial and temporal interactions within the transport system, has led to a parallel growth in the application of traffic microsimulation models for the evaluation and design of such measures, as a remedy to the limitations faced by conventional static, macroscopic approaches. However, while this naturally addresses the immediate impacts of the measure, a difficulty that remains is the question of how the secondary impacts, specifically the effect on route and departure time choice of subsequent trips, may be handled in a consistent manner within a microsimulation framework.The paper describes a modelling approach to road network traffic, in which the emphasis is on the integrated microsimulation of individual trip-makers’ decisions and individual vehicle movements across the network. To achieve this it represents directly individual drivers’ choices and experiences as they evolve from day-to-day, combined with a detailed within-day traffic simulation model of the space–time trajectories of individual vehicles according to car-following and lane-changing rules and intersection regulations. It therefore models both day-to-day and within-day variability in both demand and supply conditions, and so, we believe, is particularly suited for the realistic modelling of real-time strategies such as those listed above. The full model specification is given, along with details of its algorithmic implementation. A number of representative numerical applications are presented, including: sensitivity studies of the impact of day-to-day variability; an application to the evaluation of alternative signal control policies; and the evaluation of the introduction of bus-only lanes in a sub-network of Leeds. Our experience demonstrates that this modelling framework is computationally feasible as a method for providing a fully internally consistent, microscopic, dynamic assignment, incorporating both within- and between-day demand and supply dynamics.     

Behavior-based consistency-seeking models as deployment alternatives to dynamic traffic assignment models

This paper proposes a behavior-based consistency-seeking (BBCS) model as an alternative to the dynamic traffic assignment paradigm for the real-time control of traffic systems under information provision. The BBCS framework uses a hybrid probabilistic–possibilistic model to capture the day-to-day evolution and the within-day dynamics of individual driver behavior. It considers heterogeneous driver classes based on the broad behavioral characteristics of drivers elicited from surveys and past studies on driver behavior. Fuzzy logic and if–then rules are used to model the various driver behavior classes. The approach enables the modeling of information characteristics and driver response to be more consistent with the real-world. The day-to-day evolution of driver behavior characteristics is reflected by updating the appropriate model parameters based on the current day’s experience. The within-day behavioral dynamics are reactive and capture drivers’ actions vis-à-vis the ambient driving conditions by updating the weights associated with the relevant if–then rules. The BBCS model is deployed by updating the ambient driver behavior class fractions so as to ensure consistency with the real-time traffic sensor measurements. Simulation experiments are conducted to investigate the real-time applicability of the proposed framework to a real-world network. The results suggest that the approach can reasonably capture the within-day variations in driver behavior model parameters and class fractions in the traffic stream. Also, they indicate that deployment-capable information strategies can be used to influence system performance. From a computational standpoint, the approach is real-time deployable.     

Experimental design influences on stated choice outputs: An empirical study in air travel choice

Discrete choice experiments are conducted in the transport field to obtain data for investigating travel behaviour and derived measures such as the value of travel time savings. The multinomial logit (MNL) and other more advanced discrete choice models (e.g., the mixed MNL model) have often been estimated on data from stated choice experiments and applied for planning and policy purposes. Determining efficient underlying experimental designs for these studies has become an increasingly important stream of research, in which the objective is to generate stated choice tasks that maximize the collected information, yielding more reliable parameter estimates. These theoretical advances have not been rigorously tested in practice, such that claims on whether the theoretical efficiency gains translate into practice cannot be made. Using an extensive empirical study of air travel choice behaviour, this paper presents for the first time results of different stated choice experimental design approaches, in which respective estimation results are compared. We show that D-efficient designs keep their promise in lowering standard errors in estimating, thereby requiring smaller sample sizes, ceteris paribus, compared to a more traditional orthogonal design. The parameter estimates found using an orthogonal design or an efficient design turn out to be statistically different in several cases, mainly attributed to more or less dominant alternatives existing in the orthogonal design. Furthermore, we found that small designs with a limited number of choice tasks performs just as good (or even better) than a large design. Finally, we show that theoretically predicted sample sizes using the so-called S-estimates provide a good lower bound. This paper will enable practitioners in better understanding the potential benefits of efficient designs, and enables policy makers to make decisions based on more reliable parameter estimates.     

Influence of connected and autonomous vehicles on traffic flow stability and throughput

The introduction of connected and autonomous vehicles will bring changes to the highway driving environment. Connected vehicle technology provides real-time information about the surrounding traffic condition and the traffic management center’s decisions. Such information is expected to improve drivers’ efficiency, response, and comfort while enhancing safety and mobility. Connected vehicle technology can also further increase efficiency and reliability of autonomous vehicles, though these vehicles could be operated solely with their on-board sensors, without communication. While several studies have examined the possible effects of connected and autonomous vehicles on the driving environment, most of the modeling approaches in the literature do not distinguish between connectivity and automation, leaving many questions unanswered regarding the implications of different contemplated deployment scenarios. There is need for a comprehensive acceleration framework that distinguishes between these two technologies while modeling the new connected environment. This study presents a framework that utilizes different models with technology-appropriate assumptions to simulate different vehicle types with distinct communication capabilities. The stability analysis of the resulting traffic stream behavior using this framework is presented for different market penetration rates of connected and autonomous vehicles. The analysis reveals that connected and autonomous vehicles can improve string stability. Moreover, automation is found to be more effective in preventing shockwave formation and propagation under the model’s assumptions. In addition to stability, the effects of these technologies on throughput are explored, suggesting substantial potential throughput increases under certain penetration scenarios.     

An integrated framework for embedding large-scale dynamic traffic assignment models in advanced traveler information systems

In recent years, increasing attention has been drawn to the development of various applications of intelligent transportation systems (ITS), which are credited with the amelioration of traffic conditions in urban and regional environments. Advanced traveler information systems (ATIS) constitute an important element of ITS by providing potential travelers with information on the network's current performance both en-route and pre-trip. In order to tackle the complexity of such systems, derived from the difficulty of providing real-time estimations of current as well as forecasts of future traffic conditions, a series of models and algorithms have been initiated. This paper proposes the development of an integrated framework for real-time ATIS and presents its application on a large-scale network, that of Thessaloniki, Greece, concluding with a discussion on development and implementation challenges as well as on the advantages and limitations of such an effort.     

The impact of real-time information on bus ridership in New York City

In the past few years, numerous mobile applications have made it possible for public transit passengers to find routes and/or learn about the expected arrival time of their transit vehicles. Though these services are widely used, their impact on overall transit ridership remains unclear. The objective of this research is to assess the effect of real-time information provided via web-enabled and mobile devices on public transit ridership. An empirical evaluation is conducted for New York City, which is the setting of a natural experiment in which a real-time bus tracking system was gradually launched on a borough-by-borough basis beginning in 2011. Panel regression techniques are used to evaluate bus ridership over a three year period, while controlling for changes in transit service, fares, local socioeconomic conditions, weather, and other factors. A fixed effects model of average weekday unlinked bus trips per month reveals an increase of approximately 118 trips per route per weekday (median increase of 1.7% of weekday route-level ridership) attributable to providing real-time information. Further refinement of the fixed effects model suggests that this ridership increase may only be occurring on larger routes; specifically, the largest quartile of routes defined by revenue miles of service realized approximately 340 additional trips per route per weekday (median increase of 2.3% per route). Although the increase in weekday route-level ridership may appear modest, on aggregate these increases exert a substantial positive effect on farebox revenue. The implications of this research are critical to decision-makers at the country’s transit operators who face pressure to increase ridership under limited budgets, particularly as they seek to prioritize investments in infrastructure, service offerings, and new technologies.     

Route Choice Behaviour of Freeway Travellers Under Real-time Traffic Information Provision – Application of the Best Route and the Habitual Route Choice Mechanisms

Abstract

This paper investigates route choice behaviour on freeways between Taipei and Taichung in Taiwan under the provision of real-time traffic information. Two types of route choice selection rules (the best-route and habitual-route) are analysed using ordered probit models to identify the major influences on freeway travellers’ route choice behaviour. The level of service associated with each route is defined as a generalised cost saving (GCS) and specified non-linearly with a threshold inherent to travellers. The marginal (dis)utility thresholds in the ‘best’ and ‘habitual’ behaviour models are identified through a goodness-of-fit grid. The results confirm that the thresholds for changing the inertia behaviour of drivers should be larger than the ones for choosing the best routes. In addition, the drivers are more likely to choose either the best or the habitual routes once the GCS are greater than the identified threshold values.     

Explaining public transport information use when a car is available: attitude theory empirically investigated

Despite recent investments in and growing availability of various public transport information services, levels of apparent non-use (of particular information services) across the population remain high. Policymakers and information service providers could benefit from a better understanding of factors affecting information use. The goal of this paper is to provide more insight into the (non-)use of public transport information by applying attitude theory. A postal survey was sent to a random sample of 10,000 households in Bristol and Manchester, UK. The response rate was 13%. Respondents were questioned about an uncertain journey they were going to make. Structural equation modelling has been used to investigate interdependencies among the factors studied. The results show that the desire to consult public transport information for an uncertain journey is affected by attitudes, subjective norms, and past behaviour. These social-psychological factors are in turn affected by constraints such as travel behaviour and trip context. Crucially in terms of addressing issues of non-use of information it is found that consulting information is influenced by propensity to consider using public transport rather than vice versa as has hitherto been implicitly assumed by many involved in the provision of transport and information services.     

Smartphones as an integrated platform for monitoring driver behaviour: The role of sensor fusion and connectivity

Nowadays, more than half of the world’s web traffic comes from mobile phones, and by 2020 approximately 70 percent of the world’s population will be using smartphones. The unprecedented market penetration of smartphones combined with the connectivity and embedded sensing capability of smartphones is an enabler for the large-scale deployment of Intelligent Transportation Systems (ITS). On the downside, smartphones have inherent limitations such as relatively limited energy capacity, processing power, and accuracy. These shortcomings may potentially limit their role as an integrated platform for monitoring driver behaviour in the context of ITS. This study examines this hypothesis by reviewing recent scientific contributions. The Cybernetics theoretical framework was employed to allow a systematic comparison. First, only a few studies consider the smartphone as an integrated platform. Second, a lack of consistency between the approaches and metrics used in the literature is noted. Last but not least, areas such as fusion of heterogeneous information sources, Deep Learning and sparse crowd-sensing are identified as relatively unexplored, and future research in these directions is suggested.     

Use and Effects of Advanced Traveller Information Services (ATIS): A Review of the Literature

Abstract

Rapid technological developments in the field of personal communication services probe visions of a next generation in Advanced Traveller Information Services (ATIS). These technological developments provoke a renewed interest in the use and effect of such next‐generation ATIS among academia as well as practitioners. To understand better the potential use and effects of such next‐generation ATIS, a thorough review is warranted of contemporary conceptual ideas and empirical findings on the use of travel information (services) and their effects on travellers’ choices. This paper presents such a review and integrates behavioural determinants such as the role of decision strategies with manifest determinants such as trip contexts and socio‐economic variables into a coherent framework of information acquisition and its effect on travellers’ perceptions.