Impact of information technology on public transport fares data

The work described was undertaken as part of the CASSIOPE project in the EC DRIVE programme. A range of fare collection procedures in public transport is described, and the importance of these for data collection by operators is stressed. It is suggested that such data management could be standardized and to this end four case studies were carried out in different European cities. Data models were built for each city, and these models are merged into a preliminary version of a generalized model. The need and uses for such a fare collection data model is explained.     

Modelling user satisfaction in public transport systems considering missing information

Collecting data to obtain insights into customer satisfaction with public transport services is very time-consuming and costly. Many factors such as service frequency, reliability and comfort during the trip have been found important drivers of customer satisfaction. Consequently, customer satisfaction surveys are quite lengthy, resulting in many interviews not being completed within the aboard time of the passengers/respondents. This paper questions as to whether it is possible to reduce the amount of information collected without a compromise on insights. To address this research question, we conduct a comparative analysis of different Ordered Probit models: one with a full list of attributes versus one with partial set of attributes. For the latter, missing information was imputed using three different methods that are based on modes, single imputations using predictive models and multiple imputation. Estimation results show that the partial model using the multiple imputation method behaves in a similar way to the model that is based on the full survey. This finding opens an opportunity to reduce interview time which is critical for most customer satisfaction surveys.

     

Travel satisfaction effects of changes in public transport usage

We study the effects of public transport use incentives on changes in travel satisfaction of participants that undergo behavior change. We use the results of an experiment conducted recently at the Massachusetts Institute of Technology and requiring a temporary use of public transport for commuting to work by habitual car drivers. We observe an increase in the average level of satisfaction with the commute to work of participants who switch to public transport after the temporary intervention. This increase is sustained to some extent several months after the intervention. Moreover, participants’ dissatisfaction is almost eliminated. We conclude that public transport use incentives are promising not only for encouraging sustainable travel behavior but also for increasing people’s satisfaction.     

Alternative information technologies for the provision of spatial information to public transport passengers in France,Germany and Spain

In France, Germany and Spain, the availability of computer‐generated itineraries to travellers in the street is still very limited, though growing slowly. Although many French towns have an effective passenger information system via Minitel, which will calculate itineraries, this is available only from the home. The vast majority of decisions about routes for journeys by urban public transport are still made using the traditional forms of spatial information abundantly displayed at bus stops and in vehicles: usually a map of the network and diagrammatic maps of individual bus or underground lines. Unfortunately a map of the whole network is often too complicated to yield the desired information easily. Alternatively the traveller may have the difficult task of comparing several diagrammatic maps of the individual lines departing from that bus stop, none of which alone can answer his spatial query: which bus lines, if any, go to my destination? The priority for the application of the computer should be the use of a geographic information system to generate automatically two types of less‐complicated map. The ‘stop‐specific route map’ shows on one piece of paper the routes of all buses from that stop, excluding of course the portions before the stop. The ‘zone map’ shows only the bus lines which serve a specific limited zone of the city, including at a reduced scale the portions extending out to their various destinations beyond the limits of the zone itself.     

Explaining public transport information use when a car is available: attitude theory empirically investigated

Despite recent investments in and growing availability of various public transport information services, levels of apparent non-use (of particular information services) across the population remain high. Policymakers and information service providers could benefit from a better understanding of factors affecting information use. The goal of this paper is to provide more insight into the (non-)use of public transport information by applying attitude theory. A postal survey was sent to a random sample of 10,000 households in Bristol and Manchester, UK. The response rate was 13%. Respondents were questioned about an uncertain journey they were going to make. Structural equation modelling has been used to investigate interdependencies among the factors studied. The results show that the desire to consult public transport information for an uncertain journey is affected by attitudes, subjective norms, and past behaviour. These social-psychological factors are in turn affected by constraints such as travel behaviour and trip context. Crucially in terms of addressing issues of non-use of information it is found that consulting information is influenced by propensity to consider using public transport rather than vice versa as has hitherto been implicitly assumed by many involved in the provision of transport and information services.     

"城乡客运",在"客运"与"公交"之间游走?

从我国国情出发,道路客运与旅游包车属于"道路运输"范畴,而公交与出租则位于"城市公交"之列."道路运输"属于"交通运输业",体制上归属于交通系统管理,而"城市公交"则又属于"社会服务业",归建设系统管理……如此叠加性质的区分说明,估计足以让许多外行人士云里雾里.所以,时至今日,仍然有许多人在发问:城乡客运到底属于哪个行业?     

The influence of panel effects and inertia on travel cost elasticities for car use and public transport

Transportation - Studies on the impact of changes in travel costs on car and public transport use are typically based on cross-sectional travel survey data or time series analysis and do not...     

The demand for public transport. part II. supply and demand factors of public transport

Abstract

This two‐part article, concerned with the way public transport ridership is affected by the various relevant factors, is based on the Executive Summary of The Demand for Public Transport (Webster and Bly 1980), the report of the TRRL‐sponsored International Collaborative Study on Factors Affecting Public Transport Patronage. Part I of the article, which was concerned with the social and economic conditions in which public transport operates, showed the importance of the background factors such as income, car ownership and land use on public transport usage: it also indicated how the longer‐term impacts of the more direct demand factors (fares, service levels) often show themselves in changes in car ownership levels, activity patterns (i.e. where people live, work, shop, socialize, etc) and land‐use development.

Part II reviews the current state of knowledge on the effects of changes in fare levels and quality of service and of the introduction of various traffic and transport measures (traffic restraint, bus priority, etc): it outlines current methodology on costing public transport services and draws the supply and demand sides together in a consideration of particular strategies which are at the disposal of the operator, the planner and the policy maker.     

缓解城市交通拥堵北京公交优先"加速前进"

四大政策确保公交优先落到实处 北京市将从设施用地优先、投资安排优先、路权分配优先、财税扶持优先等方面,全面落实公交优先发展战略. 设施用地优先.优先安排公共交通设施建设用地,确保公交场站设施与土地开发项目同步建设.各阶段城市土地使用规划中均须为公共汽(电)车场站、地铁车站、换乘枢纽和车辆维修保养设施留足建设用地.不得随意挤占或挪用公共客运设施用地.     

Evaluation of public transport: Method for application in open planning

This paper discusses a method to evaluate scheduled, fixed-route public transport. One major evaluation criterion in the method is total travel time, subdivided into walking time, waiting time, time on vehicle, transfer time, and concealed waiting time. The other major criterion is costs incurred by a given supply of transport. In contrast with conventional methods, this method operates with real measures, i.e. real location (instead of traffic zones), real time (instead of average travel time), and real costs (instead of proxy-costs). The purpose is to produce relevant and easily understandable results suitable to open planning, for instance planning with citizen participation. Five examples of application of the method are given: (1) evaluation of changes in suburban bus services; (2) evaluation of geographical localities as regards public transport; (3) evaluation of circular bus routes; (4) evaluation of flexible work hours versus fixed work hours and, finally; (5) production of user information on transport service.The research on evaluation of public transport was carried out in collaboration between Aalborg Municipality and the University of Aalborg 1980–1981. It was funded by the Department of Education, the University of Aarhus, Aalborg Municipality, the University of Aalborg's Data Centre and the University of Aalborg. The translation of this summary paper from Danish into English was funded and carried out by the Transport and Road Research Laboratories, Crowthorne, England.The paper summarizes: Bent Flyvbjerg, Kjeld Kahr, Peter Bo Petersen and Johs. Vibe-Petersen (1981).Evaluation of Public Transport — Method for Application in Open Planning. Vol. I & II. Aalborg University Press, Aalborg, 402 pp. In Danish.     

Effects of subsidies on urban public transport

Because of a general trend of increasing costs of public transport operations and higher subsidies (in some cases accompanied by falling patronage) the European Conference of Ministers of Transport (ECMT) initiated a study of subsidisation and sought the help of the Transport and Road Research Laboratory. The study, in which eighteen countries took part, was concerned with the aims of subsidy, the sources and conditions attached to subsidy, trends in subsidies and the effect of subsidies on patronage, fares, service levels, costs and productivity.The qualitative information concerning the aims of subsidy was analysed in relation to the likelihood of achieving such aims, taking into account current experience of attempts to switch car drivers to public transport. The quantitative information on trends referred to public transport stage services covering where possible the entire country and relating to the period 1965–77; these data were supplemented by data from 59 cities in different parts of the world collected in the course of a TRRL-sponsored study of travel demand factors. The relationship between patronage and service levels, and between subsidies and various operating factors, including costs and productivity, were studied using regression analysis and the general conclusion reached was that although the major part of the subsidy paid was reflected by reduced fares and improved service levels there may well have been some leakage into higher unit costs and manning levels.     

Direction dependent prices in public transport: A good idea? The back haul pricing problem for a monopolistic public transport firm

Markets for transport are often characterised by unequal demand in both directions: every morning during peak hours the trains are crowded while moving towards the direction of large cities, whereas they may be almost empty in the other direction. In this paper we discuss the implications of these imbalances for price setting of transport firms. From the viewpoint of economic theory, two regimes can be distinguished: one where – owing to price discrimination – the flows are equal, and one where unequal flows are the result. Special attention is paid to the case where the transport firm does not apply price discrimination, as is the case with most railway firms in Europe. We find that in the case of substantial joint costs, the introduction of price discrimination not only leads to an increase of profits, but also to positive effects on consumer surplus. This result differs from the standard result in the literature on industrial economics. The standard result purports that with linear demand functions price discrimination has a negative impact on the welfare of the average consumer and that this negative impact dominates the positive effect on profits of the producer.     

The effects of planned and unplanned transfers on public transport users' perception of transfer routes

Many authorities are investing in new infrastructure to improve the quality of public transport (PT) services in the hope to increase mode switch from cars. The goal is to provide users with an integrated multimodal PT network by facilitating transfers. There exists a lack in the clarity of the attributes which defines a planned transfer and the effects of planned transfers on users' willingness to use routes with transfers. The present study provides approximate effects of ‘planned’ and ‘unplanned’ transfers on PT users' decisions to use transfer routes. The study focuses on two attributes of ‘planned’ transfers, integrated physical connection of transfers and information integration. A user preference survey was undertaken in Auckland, New Zealand. Analysis of the results shows that physical integration is more important than information integration for current PT users. Results also suggest that information integration has a greater influence on users of transfer services which are more closely aligned to being ‘unplanned’.     

Hierarchical evaluation scheme on technology sourcing for advanced public transport systems

Advanced public transport system (APTS) technologies have received much attention from industry researchers in recent years for their evident importance to economic growth. The development of critical APTS technology, such as the contact-less smart card (CSC), in newly industrialized areas receives its impetus from the experience of developed countries. The evaluation of technology sourcing with a higher growth potential in CSC technology has become a critical issue for Taiwanese firms. However, past research rarely emphasized it. This paper utilizes the grey statistical method with survey techniques and the analytic hierarchy process to develop an integrated evaluation model for solving the technology-sourcing problem. An empirical case of the CSC technology sourcing in Taiwan was chosen to demonstrate the application of the proposed model on this issue. The research results suggest that the application of the model provides a sensible path for company policy makers to effectively cope with the technology-sourcing evaluation problem.     

Impact of ITS measures on public transport: A Case study

Intelligent Transport Systems (ITS) have a wide range of applications. They range from the more traditional signal coordination system to concepts such as smart cars and smart roads. This paper describes transit‐based ITS measures in Singapore. The island‐state has plans to double the current 90 km rail network over the next ten years and has also implemented or committed to implement many ITS initiatives that impact upon the public transport systems. The aim of these investments is to achieve a high transit modal share using a comprehensive transit network. ITS measures that can promote this aim include: automatic vehicle location systems for buses and taxis, integrated transit fare systems using contactless smart cards, rail information systems, multi‐modal travel guides on Internet and electronic road pricing. The potential impacts of these measures are delay reduction, more comfort, productivity gain and better network accessibility. ITS measures do not necessarily add physical capacity to a public transport system but are excellent supporting measures to encourage the modal shift to transit, particularly if a quality transit system is already in place.     

ITS applications in public transport: Improving the service to the transport system

This paper examines all the disparate technologies and techniques capable of smoothing the integration of public transport modes and services at both the urban and interurban scale. The paper focuses on the application of information technology and telematics solutions which have been designed to create as seamless a journey as possible from the point of view of the transport system user. The scope of the paper is therefore deliberately wide‐ranging and includes an examination of measures as apparently unconnected as smartcard ticketing, bus priority systems, automatic vehicle locationing, trip planning and on‐board information systems as well as new public transport services offering demand responsive travel and integration with taxi services. The paper intends to show how such technological solutions can be used to increase the attractiveness and competitiveness of fixed public transport networks in comparison to the door‐to‐door flexibility of the private car.     

互联网与货运资源整合

车老板们能否摘掉"土帽子",享受互联网带来的便捷服务?针对目前地方"土黄牛"们(配货站)手里攥着的海量信息,究竟这顶互联网的信息帽子该怎么戴?本期主编沙龙将带来一些答案……     

The potential for real-time passenger information as part of an integrated bus-control/information system

This paper is concerned with the effect of linking innovative bus-control systems with real-time passenger information, with the overall aim of improving conditions for bus operation and passengers in central urban corridors. The first section presents a concise review of bus passenger information systems (particularly their application at bus stops). Then the concept of real-time passenger information is explored. The case for and against real-time information is argued and two British case-studies follow. In the second section it is argued that the provision of real-time information, as part of an integrated bus-control/information system, offers new possibilities for meeting the identified needs of public transport users. Finally, in the third section, some comments are made on the evaluation of different combinations of bus-control and passenger information tested using a simulation method and a series of subjective response surveys. General relationships governing the degree of bus-control required and the extent of information needed are of special interest.