Optimal design of a short‐turning strategy considering seat availability

We develop a methodology to optimize the schedule coordination of a full‐stop service pattern and a short‐turning service pattern on a bus route. To capture the influence of bus crowding and seat availability on passengers' riding experience, we develop a Markov model to describe the seat‐searching process of a passenger and an approach to estimate the transition probabilities of the Markov model. An optimization model that incorporates the Markov model is proposed to design the short‐turning strategy. The proposed model minimizes the total cost, which includes operational cost, passengers' waiting time cost and passengers' in‐vehicle travel time cost. Algorithm is developed to produce optimal values of the decision variables. The proposed methodology is evaluated in a case study. Compared with methodologies that ignore the effect of bus crowding, the proposed methodology could better balance bus load along the route and between two service patterns, provide passengers with better riding experience and reduce the total cost. In addition, it is shown that the optimal design of the short‐turning strategy is sensitive to seat capacity. Copyright © 2016 John Wiley & Sons, Ltd.     

Optimal assignment for check-in counters based on passenger arrival behaviour at an airport

Establishing how to utilize check-in counters at airport passenger terminals efficiently is a major concern facing airport operators and airlines. Inadequate terminal capacity and the inefficient utilization of facilities such as check-in counters are major factors causing congestion and delays at airport passenger terminals. However, such delays and congestion can be reduced by increasing the efficiency of check-in counter operations, based on an understanding of passengers' airport access behaviour. This paper presents an assignment model for check-in counter operations, based on passengers' airport arrival patterns. In setting up the model, passenger surveys are used to determine when passengers arrive at the airport terminals relative to their flight departure times. The model then uses passenger arrival distribution patterns to calculate the most appropriate number of check-in counters and the duration of time that each counter should be operated. This assignment model has been applied at the Seoul Gimpo International Airport in Korea. The model provides not only a practical system for the efficient operations of time-to-time check-in counter assignments, but also a valuable means of developing effective longer-term solutions to the problem of passenger terminal congestion and delays. It also offers airlines a means of operating check-in counters with greater cost effectiveness, thus leading to enhanced customer service.     

Exploring passenger anxiety associated with train travel

Although people are often encouraged to use public transportation, the riding experience is not always comfortable. This study uses service items to measure passenger anxieties by applying a conceptual model based on the railway passenger service chain perspective. Passenger anxieties associated with train travel are measured using a modern psychometric method, the Rasch model. This study surveys 412 train passengers. Analytical results indicate that the following service items cause passenger anxiety during trains travel: crowding, delays, accessibility to a railway station, searching for the right train on a platform, and transferring trains. Empirical results obtained using the Rasch approach can be used to derive an effective strategy to reduce train passenger anxiety. This empirical study also demonstrates that anxiety differs based on passenger sex, age, riding frequency, and trip type. This information will also prove useful for transportation planners and policy-makers when considering the special travel needs of certain groups to create a user-friendly railway travel environment that promotes public use.     

A simulation‐based reliability assessment approach for congested transit network

This paper is an attempt to develop a generic simulation‐based approach to assess transit service reliability, taking into account interaction between network performance and passengers' route choice behaviour. Three types of reliability, say, system wide travel time reliability, schedule reliability and direct boarding waiting‐time reliability are defined from perspectives of the community or transit administration, the operator and passengers. A Monte Carlo simulation approach with a stochastic user equilibrium transit assignment model embedded is proposed to quantify these three reliability measures of transit service. A simple transit network with a bus rapid transit (BRT) corridor is analysed as a case study where the impacts of BRT components on transit service reliability are evaluated preliminarily.     

Perceived accessibility,mobility, and connectivity of public transportation systems

Although public transportation is considered effective at reducing the external cost of driving private vehicles, many urbanites do not use public transportation. This study develops measures employing accessibility, mobility, and seamless connectivity for an entire public transportation service chain as indicators for evaluating public transport services, prioritizes underperforming scenarios from the perspective of urban travelers, and derives various market segmentation strategies that consider different socio-demographic characteristics. A conceptual model is set up herein to assess these latent constructs that describe unobservable and immeasurable characteristics. As a Likert ordinal scale can generate misleading statistical inferences, the Rasch model is used to eliminate bias generated by an ordinal scale when measuring these three latent constructs separately. The Rasch model compares person parameters with item parameters, which are then subjected to logarithmic transformation along a logit scale so as to recognize specific difficulties of service scenarios that cannot be easily eliminated by certain urban travelers. The multidimensional Rasch model also measures the perceptions of urban travelers in terms of the interactions between accessibility, mobility, and seamless connectivity of this public transportation system. While comparing urban travelers of two large cities in Taiwan, Taipei and Kaohsiung, the empirical results demonstrate that perceived accessibility, mobility, and seamless connectivity differ based on travelers’ age, frequency of weekly sports activities, and environmental awareness. This paper also advances appropriate improvement strategies and provides policy suggestions for urban planners, public transportation service operation agencies, and policy makers when they seek to create user-friendly public transportation services. The proposed approach can be generalized in other cities by considering their local context uniqueness and further evaluating their public transport services.     

Timetable optimization models and methods for minimizing passenger waiting time at public transit terminals

This paper focuses on developing mathematical optimization models for the train timetabling problem with respect to dynamic travel demand and capacity constraints. The train scheduling models presented in this paper aim to minimize passenger waiting times at public transit terminals. Linear and non-linear formulations of the problem are presented. The non-linear formulation is then improved through introducing service frequency variables. Heuristic rules are suggested and embedded in the improved non-linear formulation to reduce the computational time effort needed to find the upper bound. The effectiveness of the proposed train timetabling models is illustrated through the application to an underground urban rail line in the city of Tehran. The results demonstrate the effectiveness of the proposed demand-oriented train timetabling models, in terms of decreasing passenger waiting times. Compared to the baseline and regular timetables, total waiting time is reduced by 6.36% and 10.55% respectively, through the proposed mathematical optimization models.     

Passengers' perceptions and effects of bus‐holding strategy using automatic vehicle location technology

This study reports bus passengers' behavior and perceptions related to the use of potential features of an automatic vehicle location (AVL) system in bus transit through conducting an attitudinal on‐board survey in Bangkok. A passenger waiting‐time survey conducted as part of this study revealed that passengers perceive waiting‐time at bus stops to be greater than actually experienced. The other aim of this study is to examine the potential benefits of bus‐holding using an AVL technology, in terms of waiting‐time, through minimizing bus bunching under different congestion levels. The results are obtained using PARAMICS, and reveal a significant reduction in average waiting‐time.     

A bi-level model for single-line rail timetable design with consideration of demand and capacity

This paper proposes a bi-level model to solve the timetable design problem for an urban rail line. The upper level model aims at determining the headways between trains to minimize total passenger cost, which includes not only the usual perceived travel time cost, but also penalties during travel. With the headways given by the upper level model, passengers’ arrival times at their origin stops are determined by the lower level model, in which the cost-minimizing behavior of each passenger is taken into account. To make the model more realistic, explicit capacity constraints of individual trains are considered. With these constraints, passengers cannot board a full train, but wait in queues for the next coming train. A two-stage genetic algorithm incorporating the method of successive averages is introduced to solve the bi-level model. Two hypothetical examples and a real world case are employed to evaluate the effectiveness of the proposed bi-level model and algorithm. Results show that the bi-level model performs well in reducing total passenger cost, especially in reducing waiting time cost and penalties. And the section loading-rates of trains in the optimized timetable are more balanced than the even-headway timetable. The sensitivity analyses show that passenger’s desired arrival time interval at destination and crowding penalty factor have a high influence on the optimal solution. And with the dispersing of passengers' desired arrival time intervals or the increase of crowding penalty factor, the section loading-rates of trains become more balanced.     

Bus Transit Service Reliability and Improvement Strategies: Integrating the Perspectives of Passengers and Transit Agencies in North America

Abstract

Transit agencies are consistently trying to improve service reliability and attract new passengers by employing various strategies. Previous literature reviews have focused on either passengers' or transit agencies' perspectives on service reliability. However, none of the earlier reviews have simultaneously addressed these differing perspectives on service reliability in an integrated manner. In response to this gap in the literature, this paper first reviews previous work on passengers' perspectives of transit service reliability and their response to service adjustments made by different agencies. Second, it analyzes transit agencies' plans and reports regarding their reliability goals and used strategies in order to improve service reliability, while looking at the impacts of these strategies on service. Reviewing these two parts together provides a needed contribution to the literature from a practical viewpoint since it allows for the identification of gaps in the public transit planning and operations field in the area of reliability and provides transit planners and decision makers with effective and valuable policy-relevant information.     

Disruption management in public transit: the bee colony optimization approach

Disruptions in carrying out planned bus schedules occur daily in many public transit companies. Disturbances are often so large that it is necessary to perform re-planning of planned bus and crew activities. Dispatchers in charge of traffic operations must frequently find an answer to the following question in a very short period of time: How should available buses be distributed among bus routes in order to minimize total passengers' waiting time on the network? We propose a model for assigning buses to scheduled routes when there is a shortage of buses. The proposed model is based on the bee colony optimization (BCO) technique. It is a biologically inspired method that explores collective intelligence applied by honey bees during the nectar collecting process. It has been shown that this developed BCO approach can generate high-quality solutions within negligible processing times.     

A fault tolerance approach for railway scheduling and train control

This paper makes two contributions. It firstly proposes the use of a fault tolerance approach for railway operations and secondly it develops a minimum time gap matrix model for capacity computation and the study of perturbation effects through the generation of a compressed timetable. A fault tolerance approach is proposed to improve the operational efficiency of the railway network in terms of the network capacity and the robustness of train timetables. The term fault tolerance is used in a broad sense, to represent any abnormalities or unexpected events in operations or equipment. Enhanced fault tolerance capability provides safety assurance so that, in normal operating conditions, trains can adopt much faster speed profiles when approaching a ‘to-be-cleared’ signal block at stations and junctions than those currently permitted, effectively turning the status of ‘be ready to stop’ to that of ‘proceed with caution’. In the rare event of a ‘fault’ in the system, e.g. if a conflicting train fails to move out of a signalling block as expected or a switch fails to operate as required, the train would be re-routed to take an alternative path. In this study, the new approach is developed on three scenarios i.e., a standard classic right turn junction, a terminus station, and a small network combining both of these elements to demonstrate the performance gains, but the concept can be readily extended for other types of junctions/stations. Results so far show great potential in the proposed fault tolerance approach to increase the capacity and enhance operational robustness to perturbations at such locations. A novel method for capacity computation called minimum time gap matrix model is also introduced that has capability to produce compressed timetables directly from a given train sequence.     

Applying the Rasch measurement to explore elderly passengers' abilities and difficulties when using buses in Taipei

This study developed an approach for measuring elderly passengers' abilities and to explore their difficulties in accomplishing the actions and motions required to patronize the bus service. A conceptual framework about the required actions and motions in bus‐taking was established and a questionnaire with 18 items was designed to test their ability to use buses. A face‐to‐face survey was conducted to collect self‐rated information from 304 elderly bus passengers in Taipei. The Rasch model was applied to estimate the difficulty of each item and the ability of each person to use a bus. Results showed the relatively difficult items primarily involved keeping balance on the moving bus, reading the posted information at the station, and recognizing the buses approaching the stations; the levels of physical ability were negatively associated with the respondent's age. Suggestions are made based on improving the facilities or services to help the elderly passengers achieve the necessary actions or motions for using the bus service. Copyright © 2010 John Wiley & Sons, Ltd.     

Optimum Capacity for Intermodal Container Terminals

Abstract

Achievement of a desirable level of customer service at intermodal terminals mainly depends on the efficient loading and unloading of trains without delays. The efficiency of the transfer between the modes in the terminal area can have a significant effect on these delays. In this article, an analytically based simulation model is developed to investigate delays of trains for different service configurations. Simulation outputs are used to find an optimum balance of the cost of train delays and variation from the desired level of service. Data from the Acacia Ridge Terminal in Brisbane, Australia are used to validate and test the model.     

Impact assessment of the Internet of Things on feeder transit performance

ABSTRACT

Efficient planning for demand responsive transit (DRT) can contribute to fulfilling the first/last mile transport needs for users of a major transit line. With the advancement in communication technologies, the internet is expected to assist this growing need of providing first/last mile connectivity. This is proposed to be achieved through a network created by Internet of Things (IoT). This paper evaluates the effect of implementation of IoT on service quality (or disutility) of DRT for two scenarios – with enabled-IoT (e-IoT) and with disabled-IoT (d-IoT). Data from five different DRT-like systems known as Call-n-Ride (CnR) routes operating in Denver, Colorado, are used for evaluation purposes. These CnR routes are Meridian, Interlocken, South Inverness, Broomfield and Louisville. Results show that, in general, all CnR routes would experience more than a 58 percent decrease in disutility if their operations were based on ‘with e-IoT’ operations. Interlocken would record the largest percentage decrease (74 percent) in disutility if its route service switched from the ‘with d-IoT’ to the ‘with e-IoT’ scenario.     

Rescheduling through stop-skipping in dense railway systems

Based on the analysis of the railway system in the Paris region in France, this paper presents a rescheduling problem in which stops on train lines can be skipped and services are retimed to recover when limited disturbances occur. Indeed, in such mass transit systems, minor disturbances tend to propagate and generate larger delays through the shared use of resources, if no action is quickly taken. An integrated Integer Linear Programming model is presented whose objective function minimizes both the recovery time and the waiting time of passengers. Additional criteria related to the weighted number of train stops that are skipped are included in the objective function. Rolling-stock constraints are also taken into account to propose a feasible plan. Computational experiments on real data are conducted to show the impact of rescheduling decisions depending on key parameters such as the duration of the disturbances and the minimal turning time between trains. The trade-off between the different criteria in the objective function is also illustrated and discussed.     

Evaluating bicycle-transit users’ perceptions of intermodal inconvenience

Bicycles and transit systems are considered to be the pinnacle of green transportation. The combined use of the two could provide a competitive alternative for an integrated, green, and seamless service, yet relatively few studies have investigated the multimodal integration problems of the entire service chain from the perspective of users. Users’ perceived inconvenience during travel can be regarded as a latent construct that describes an unobservable and immeasurable characteristic. Nevertheless, the traditional Likert method in an ordinal scale causes a misleading statistical inference. The Rasch model eliminates such bias generated by an ordinal scale through a logistic linear transformation, and it compares person parameters with item parameters, which are then subjected to a logarithmic transformation along a logit scale to clearly identify which service items’ inconvenience cannot be easily overcome by certain users. This empirical study demonstrates that perceived inconveniences differ based on the users’ sex, riding frequency, trip purpose, and environmental awareness. The differential item functioning analysis that was adopted in this study can identify the critical factors leading to the differences in perceived inconvenience. Our empirical results suggest that a male cyclist who is a commuter with a high monthly riding frequency and who is environmentally conscious has a better ability than their counterpart to overcome perceived inconveniences during travel using a bicycle-transit service. To effectively mitigate users’ perceived inconvenience, the Rasch analytical results suggest that the improvement of the intra-transit system factors in the short term and the improvement of external environmental factors in the long term will be successful. The information herein proves useful for transportation planners and policy makers when considering the special travel needs of certain groups to create a user-friendly bicycle-transit travel environment that promotes its usage.     

Optimizing coordinated transfer with probabilistic vehicle arrivals and passengers' walking time

Supporting efficient connections by synchronizing vehicle arrival time and passengers' walking time at a transfer hub may significantly improve service quality, stimulate demand, and increase productivity. However, vehicle travel times and walking times in urban settings often varies spatially and temporally due to a variety of factors. Nevertheless, the reservation of slack time and/or the justification of vehicle arrival time at the hub may substantially increase the success of transfer coordination. To this end, this paper develops a model that considers probabilistic vehicle arrivals and passengers walking speeds so that the slack time and the scheduled bus arrival time can be optimized by minimizing the total system cost. A case study is conducted in which the developed model is applied to optimize the coordination of multiple bus routes connecting at a transfer station in Xi'an, China. The relationship between decision variables and model parameters, including the mean and the standard deviation of walking time, is explored. It was found that the joint impact of probabilistic vehicle arrivals and passengers' walking time significantly affects the efficiency of coordinated transfer. The established methodology can essentially be applied to any distribution of bus arrival and passenger walking time. Copyright © 2017 John Wiley & Sons, Ltd.     

Integrated modeling of high performance passenger and freight train planning on shared-use corridors in the US

This paper studies strategic level train planning for high performance passenger and freight train operations on shared-use corridors in the US. We develop a hypergraph-based, two-level approach to sequentially minimize passenger and freight costs while scheduling train services. Passenger schedule delay and freight lost demand are explicitly modeled. We explore different solution strategies and conclude that a problem-tailored linearized reformulation yields superior computational performance. Using realistic parameter values, our numerical experiments show that passenger cost due to schedule delay is comparable to in-vehicle travel time cost and rail fare. In most cases, marginal freight cost increase from scheduling more passenger trains is higher than marginal reduction in passenger schedule delay cost. The heterogeneity of train speed reduces the number of freight trains that can run on a corridor. Greater tolerance for delays could reduce lost demand and overall cost on the freight side. The approach developed in the paper could be applied to other scenarios with different parameter values.     

Evaluating web site service quality in public transport: Evidence from Taiwan High Speed Rail

More and more public transport system passengers plan their trips by using website services. The passengers’ perceived service quality of a website plays a crucial role in recognizing the satisfaction of a transportation service chain. This study aims to investigate the passengers’ perception of electronic service quality (e-SQ) delivery through the Taiwan High Speed Rail’s (THSR) website, by adopting the Rasch measurement model to measure a subjective latent construct: perceived e-SQ. The Rasch model can compare person parameters with item parameters, which are then subjected to a logarithmic transformation along a logit scale to clearly identify which e-SQ measurement items are appreciated by certain passengers. Analytical results show substantial differences between the perceived e-SQ of various personal characteristics such as age, income, and trip types. Empirical results also demonstrate that passengers are most satisfied with the website’s accuracy of information and introduction to the THSR stations’ surrounding area, but are not satisfied with instructions when a transaction fails as well as the carriage layout of the THSR. Our analytical results also identify which service items lead to the perceived e-SQ difference between business trip and leisure trip passengers. The relationship between the two main attribute dimensions – quality of transportation information provided and quality of website services – are also further examined. The empirical results can help a transportation system service operator to better understand how passengers perceive e-SQ and to suggest what should be improved.     

A Heuristic Algorithm for the Allocation of Airport Runway System Capacity

Abstract

This paper develops a heuristic algorithm for the allocation of airport runway capacity to minimise the cost of arrival and departure aircraft/flight delays. The algorithm is developed as a potential alternative to optimisation models based on linear and integer programming. The algorithm is based on heuristic (‘greedy’) criteria that closely reflect the ‘rules of thumb’ used by air traffic controllers. Using inputs such as arrival and departure demand, airport runway system capacity envelopes and cost of aircraft/flight delays, the main output minimises the cost of arrival and departure delays as well as the corresponding interdependent airport runway system arrival and departure capacity allocation. The algorithm is applied to traffic scenarios at three busy US airports. The results are used to validate the performance of the proposed heuristic algorithm against results from selected benchmarking optimisation models.