Waiting time perceptions at transit stops and stations: Effects of basic amenities,gender, and security

Waiting time in transit travel is often perceived negatively and high-amenity stops and stations are becoming increasingly popular as strategies for mitigating transit riders’ aversion to waiting. However, beyond recent evidence that realtime transit arrival information reduces perceived waiting time, there is limited empirical evidence as to which other specific station and stop amenities can effectively influence user perceptions of waiting time. To address this knowledge gap, the authors conducted a passenger survey and video-recorded waiting passengers at different types of transit stops and stations to investigate differences between survey-reported waiting time and video-recorded actual waiting time. Results from the survey and video observations show that the reported wait time on average is about 1.21 times longer than the observed wait time. Regression analysis was employed to explain the variation in riders’ reported waiting time as a function of their objectively observed waiting time, as well as station and stop amenities, weather, time of the day, personal demographics, and trip characteristics. Based on the regression results, most waits at stops with no amenities are perceived at least 1.3 times as long as they actually are. Basic amenities including benches and shelters significantly reduce perceived waiting times. Women waiting for more than 10 min in perceived insecure surroundings report waits as dramatically longer than they really are, and longer than do men in the same situation. The authors recommend a focus on providing basic amenities at stations and stops as broadly as possible in transit systems, and a particular focus on stops on low-frequency routes and in less safe areas for security measures.     

基于乘客寻路行为的城市轨道交通车站导向标识序化设置研究

为实现轨道交通车站内客流快速疏散,避免因乘客滞留造成站内乘客出行效率低以及大客流压力导致的安全隐患等问题,本文对目前国内导向标识的设置原则及功能进行描述,依托大数据等信息化技术分析行人寻路行为机理及出行特征与导向标识序化设置间的关系,研究导向标识的序化设置,依据行人在不同交通设施的步行速度及信息处理时间,并提出在站内停顿点数量较多的通道、楼梯口及闸机处设置导向标识的位置,进而对导向标识的设置进行人性化和合理化的优化设置,对轨道车站内停顿点位置进行导向标识的合理布设,以快速引导行人进行出行决策,减少停顿点数量。     

Nature of influence of out‐of‐vehicle time‐related attributes on transit attractiveness: a random parameters logit model analysis

This paper describes the nature of the impacts of walking distances and waiting time on transit use. The relative trade‐offs of walking and transfer components with other transit service attributes are also discussed. A total of 449 completed stated‐preference interviews were collected; with six observations from each respondent, the total number of observations was 2694. This data set was used to estimate the coefficients in different utility functions using a random parameters logit model. The results demonstrated that walking distances to and from transit stops have important and significant nonlinear negative influences on the attractiveness of transit. Transfer waiting time was also shown to have a significant nonlinear negative impact on transit attractiveness. The random parameters logit model had a better model fit than the standard logit model. Some of the findings obtained here are novel, while others are consistent with previous works. These findings have implications for both theory and practice. Copyright © 2014 John Wiley & Sons, Ltd.     

Stochastic transit equilibrium

We present a transit equilibrium model in which boarding decisions are stochastic. The model incorporates congestion, reflected in higher waiting times at bus stops and increasing in-vehicle travel time. The stochastic behavior of passengers is introduced through a probability for passengers to choose boarding a specific bus of a certain service. The modeling approach generates a stochastic common-lines problem, in which every line has a chance to be chosen by each passenger. The formulation is a generalization of deterministic transit assignment models where passengers are assumed to travel according to shortest hyperpaths. We prove existence of equilibrium in the simplified case of parallel lines (stochastic common-lines problem) and provide a formulation for a more general network problem (stochastic transit equilibrium). The resulting waiting time and network load expressions are validated through simulation. An algorithm to solve the general stochastic transit equilibrium is proposed and applied to a sample network; the algorithm works well and generates consistent results when considering the stochastic nature of the decisions, which motivates the implementation of the methodology on a real-size network case as the next step of this research.     

A comparison of accuracy and cost of attribute data in analysis of transit service areas using GIS

User oriented transit service is designed to meet the particular needs of a selected group of travelers. Transit Routes are located to provide convenient linkages between user's origin and destination in such a way that out-of-vehicle time, such as access and transfer time, is minimized. Planning transit routes requires understanding demographics, land use and travel patterns in an area. The dynamic nature of these systems necessitates regular review and analysis to insure that the transit system continues to meet the needs of the area it serves. Geographic Information Systems (GIS) provide a flexible framework for planning and analyzing transit routes and stops. Socioeconomic, demographic, housing, land use, and traffic data may be modeled in a GIS to identify efficient and effective corridors to locate routes. Part of the route location and analysis problem requires estimating population within the service area of a route. A route's service area is defined using walking distance or travel time. The problem of identifying service areas for park and ride or auto/bus users is not considered here, but assumed analogous to walk/bus trips. This paper investigates the accuracy and costs associated with the use of different attribute data bases to perform service area analysis for transit routes using GIS. A case study is performed for Logan, Utah, where a new fixed route service is operated. The case study illustrates the use of census data, postal data, data collected from aerial photographs, and data collected during a field survey using the network area analysis technique for transit service area analysis. This comparison allows us to describe the amount of error introduced by various spatial modeling techniques of data bases representing a variety of aggregation levels.     

Passenger arrival and waiting time distributions dependent on train service frequency and station characteristics: A smart card data analysis

Waiting time at public transport stops is perceived by passengers to be more onerous than in-vehicle time, hence it strongly influences the attractiveness and use of public transport. Transport models traditionally assume that average waiting times are half the service headway by assuming random passenger arrivals. However, research agree that two distinct passenger behaviour types exist: one group arrives randomly, whereas another group actively tries to minimise their waiting time by arriving in a timely manner at the scheduled departure time. This study proposes a general framework for estimating passenger waiting times which incorporates the arrival patterns of these two groups explicitly, namely by using a mixture distribution consisting of a uniform and a beta distribution. The framework is empirically validated using a large-scale automatic fare collection system from the Greater Copenhagen Area covering metro, suburban, and regional rail stations thereby giving a range of service headways from 2 to 60 min. It was shown that the proposed mixture distribution is superior to other distributions proposed in the literature. This can improve waiting time estimations in public transport models. The results show that even at 5-min headways 43% of passengers arrive in a timely manner to stations when timetables are available. The results bear important policy implications in terms of providing actual timetables, even at high service frequencies, in order for passengers to be able to minimise their waiting times.     

A behavioural comparison of route choice on metro networks: Time,transfers, crowding,topology and socio-demographics

Understanding travellers’ behaviour is key element in transportation planning. This article presents a route choice model for metro networks that considers different time components as well as variables related to the transferring experience, train crowding, network topology and socio-demographic characteristics. The route choice model is applied to the London Underground and Santiago Metro networks, to make a comparison of the decision making process of the users on both cities. As all the variables are statistically significant, it is possible to affirm that public transport users take into account a wide variety of elements when choosing routes. While in London the travellers prefer to spend time walking, in Santiago is preferable to spend time waiting. Santiago Metro users are more willing to travel in crowded trains than London Underground users. Both user groups have a similar dispreference to transfers after controlling for the time spent on transfer, but different attitudes to ascending and descending transfers. Topological factors presented on a distorted Metro map are more important than actual topology to passengers’ route choice decisions.     

Subjective value of time in bus transit travel

A psychological scaling technique, magnitude estimation, is used to rate time spent on various elements of bus transit trips. Relative values of time are found for in-vehicle portions of trips, walking, waiting and transferring. Because magnitude estimation produces a ratio scale, results can be directly incorporated into modal choice analyses, route planning and evaluation procedures where monetary values of time are not necessarily required.     

Modelling waiting time for passengers transferring from rail to buses

This paper develops a mathematical model to calculate the average waiting time for passengers transferring from rail transit to buses based on the statistical analysis of primary data collected in Beijing. An important part of the average waiting time modelling is to analyse the distributions of passenger arrival rates. It is shown that the lognormal and gamma distributions have the best fit for direct transfer and non-direct transfer passengers, respectively. Subsequently, an average waiting time model for transferring passengers is developed based on passenger arrival rate distributions. Furthermore, case studies are conducted for two scenarios with real and estimated data, resulting in relative errors of ?3.69% and ?3.77%, respectively. Finally, the paper analyses the impacts of bus headway, the headway of rail cars, and the proportion of direct transfer passengers on average waiting time.     

A subway planning bi-objective multi-period optimization model integrating timetabling and vehicle scheduling: a case study of Tehran

Due to the interaction among different planning levels and various travel demands during a day, the transit network planning is of great importance. In this paper, a bi-objective multi-period planning model is proposed for the synchronization of timetabling and vehicle scheduling. The main aim of the problem is to minimize the weighted transfer waiting time in the interchange stations along with the operational costs of vehicles. In order to demonstrate the effectiveness of the proposed integrated model, a real case study of Tehran subway is considered. The proposed model is solved by the ε-constraint method and some outstanding results are achieved.

     

Waiting zones for realistic modelling of pedestrian dynamics: A case study using two major German railway stations as examples

The value of a pedestrian stream simulation depends on its ability to reproduce natural behaviour of pedestrians in different situations. Most models assume that pedestrians are single-minded and constantly move towards their destinations. However, our observations at two major German railway stations made during field experiments and our analysis of video recordings at one of these stations revealed that in virtually every setting a significant proportion of pedestrians do not walk continuously. Instead, they occasionally change their route in order to visit certain locations and stand there for a period of time. By waiting, they often block walking pedestrians and thereby influence the overall dynamics.In this paper, we evaluate the impact of waiting pedestrians and propose a model for waiting pedestrians based on cellular automata. The model is able to reproduce the observed pedestrian behaviour. We illustrate the model with simulations of several real life scenarios for a major German railway station and show that during rush hour standing pedestrians may prolong walking time by up to nearly 20%. We also demonstrate how the developed model can be used for the analysis of infrastructures, and prediction of problematic areas in public spaces.     

Assessing the usage and level-of-service of pedestrian facilities in train stations: A Swiss case study

A framework for assessing the usage and level-of-service of rail access facilities is presented. It consists of two parts. A dynamic demand estimator allows to obtain time-dependent pedestrian origin–destination demand within walking facilities. Using that demand, a traffic assignment model describes the propagation of pedestrians through the station, providing an estimate of prevalent traffic conditions in terms of flow, walking times, speed and density. The corresponding level-of-service of the facilities can be directly obtained. The framework is discussed at the example of Lausanne railway station. For this train station, a rich set of data sources including travel surveys, pedestrian counts and trajectories has been collected in collaboration with the Swiss Federal Railways. Results show a good performance of the framework. To underline its practical applicability, a six-step planning guideline is presented that can be used to design and optimize rail access facilities for new or existing train stations. In the long term, the framework may also be used for crowd management, involving real-time monitoring and control of pedestrian flows.     

Flexing service schedules: Assessing the potential for demand-adaptive hybrid transit via a stated preference approach

This paper assesses the demand for a flexible, demand-adaptive transit service, using the Chicago region as an example. We designed and implemented a stated-preference survey in order to (1) identify potential users of flexible transit, and (2) inform the service design of the flexible transit mode. Multinomial logit, mixed-logit, and panel mixed-logit choice models were estimated using the data obtained from the survey. The survey instrument employed a d_p-efficient design and the Google Maps API to capture precise origins and destinations in order to create realistic choice scenarios. The stated-preference experiments offered respondents a choice between traditional transit, car, and a hypothetical flexible transit mode. Wait time, access time, travel time, service frequency, cost, and number of transfers varied across the choice scenarios. The choice model results indicate mode-specific values of in-vehicle travel time ranging between $16.3 per hour (car) and $21.1 per hour (flexible transit). The estimated value of walking time to transit is $25.9 per hour. The estimated value of waiting time at one’s point of origin for a flexible transit vehicle is $11.3 per hour; this value is significantly lower than the disutility typically associated with waiting at a transit stop/station indicating that the ‘at-home’ pick-up option of flexible transit is a highly desirable feature. The choice model results also indicate that respondents who use active-transport modes or public transit for their current commute trip, or are bikeshare members, were significantly more likely to choose flexible and traditional transit than car commuters in the choice experiments. The implications of these and other relevant model results for the design and delivery of flexible, technology-enabled services are discussed.     

The simple,compelling case for PRT

When compared with existing urban modes, Personal Rapid Transit (PRT) offers compelling advantages in every important respect. The desirable attributes of any urban mobility mode are well documented, such as minimal travel time, safety, comfort, low cost, and minimal impacts. These attributes are used to define a hypothetical, ideal urban mode. The ideal mode would possess characteristics such as no waiting, no stops, from anywhere to anywhere service, risk-free, non-polluting, and accessible to everyone at any time. Although not attainable in the real world, the ideal provides a model and benchmark for design much as the Carnot thermodynamic cycle guides the development of internal combustion engines, or ideal gases and perfect fluids are postulated in physics. A matrix format is used to present the characteristics of various modes against the desirable attributes of any mode. Modes presented are the ideal, walking, bicycles, motorcycles, automobiles, taxis, buses, rail transit, Automated Guideway Transit (AGT), and PRT. In all respects, PRT is shown to approach the ideal much more closely than competing modes.     

A simulation‐based reliability assessment approach for congested transit network

This paper is an attempt to develop a generic simulation‐based approach to assess transit service reliability, taking into account interaction between network performance and passengers' route choice behaviour. Three types of reliability, say, system wide travel time reliability, schedule reliability and direct boarding waiting‐time reliability are defined from perspectives of the community or transit administration, the operator and passengers. A Monte Carlo simulation approach with a stochastic user equilibrium transit assignment model embedded is proposed to quantify these three reliability measures of transit service. A simple transit network with a bus rapid transit (BRT) corridor is analysed as a case study where the impacts of BRT components on transit service reliability are evaluated preliminarily.     

Assessing the cost of transfer inconvenience in public transport systems: A case study of the London Underground

Few studies have adequately assessed the cost of transfers² in public transport systems, or provided useful guidance on transfer improvements, such as where to invest (which facility), how to invest (which aspect), and how much to invest (quantitative justification of the investment). This paper proposes a new method based on path choice,³ taking into account both the operator’s service supply and the customers’ subjective perceptions to assess transfer cost and to identify ways to reduce it. This method evaluates different transfer components (e.g., transfer walking, waiting, and penalty) with distinct policy solutions and differentiates between transfer stations and movements.The method is applied to one of the largest and most complex public transport systems in the world, the London Underground (LUL), with a focus on 17 major transfer stations and 303 transfer movements. This study confirms that transfers pose a significant cost to LUL, and that cost is distributed unevenly across stations and across platforms at a station. Transfer stations are perceived very differently by passengers in terms of their overall cost and composition. The case study suggests that a better understanding of transfer behavior and improvements to the transfer experience could significantly benefit public transport systems.     

Network equilibrium for congested multi‐mode networks with elastic demand

This paper proposes an elastic demand network equilibrium model for networks with transit and walking modes. In Hong Kong, the multi‐mode transit system services over 90% of the total journeys and the demand on it is continuously increasing. Transit and walking modes are related to each other as transit passengers have to walk to and from transit stops. In this paper, the multi‐mode elastic‐demand network equilibrium problem is formulated as a variational inequality problem where the combined mode and route choices are modeled in a hierarchical logit structures and the total travel demand for each origin‐destination pair is explicitly given by an elastic demand function. In addition, the capacity constraint for transit vehicles and the effects of bi‐directional flows on walkways are considered in the proposed model. All these congestion effects are taken into account for modeling the travel choices. A solution algorithm is developed to solve the multi‐mode elastic‐demand network equilibrium model. It is based on a Block Gauss‐Seidel decomposition approach coupled with the method of successive averages. A numerical example is used to illustrate the application of the proposed model and solution algorithm.     

A dynamic station strategy to improve the performance of flex-route transit services

As an innovative combination of conventional fixed-route transit and demand responsive service, flex-route transit is currently the most popular type of flexible transit services. This paper proposes a dynamic station strategy to improve the performance of flex-route transit in operating environments with uncertain travel demand. In this strategy, accepted curb-to-curb stops are labeled as temporary stations, which can be utilized by rejected requests for their pick-up and drop-off. The user cost function is defined as the performance measure of transit systems. Analytical models and simulations are constructed to test the feasibility of implementing the dynamic station strategy in flex-route transit services. The study over a real-life flex-route service indicates that the proposed dynamic station strategy could reduce the user cost by up to 30% without any additional operating cost, when an unexpectedly high travel demand surpasses the designed service capacity of deviation services.     

New evidence on walking distances to transit stops: identifying redundancies and gaps using variable service areas

The percentage of the population being served by a transit system in a metropolitan region is a key system performance measure but depends heavily on the definition of service area. Observing existing service areas can help identify transit system gaps and redundancies. In the public transit industry, buffers at 400 m (0.25 miles) around bus stops and 800 m (0.5 miles) around rail stations are commonly used to identify the area from which most transit users will access the system by foot. This study uses detailed OD survey information to generate service areas that define walking catchment areas around transit services in Montreal, Canada. The 85th percentile walking distance to bus transit service is found to be around 524 m for home-based trip origins, 1,259 m for home-based commuter rail trip origins. Yet these values are found to vary based on our analysis using two statistical models. Walking distances vary based on route and trip qualities (such as type of transit service, transfers and wait time), as well as personal, household, and neighbourhood characteristics. Accordingly, service areas around transit stations should vary based on the service offered and attributes of the people and places served. The generated service areas derived from the generalized statistical model are then used to identify gaps and redundancies at the system and route level using Montreal region as an example. This study can be of benefit to transport engineers and planners trying to maximize transit service coverage in a region while avoiding oversupply of service.     

Transfer demand prediction for timed transfer coordination in public transport operational control

Timed transfer coordination in public transit reduces passenger transfer time by providing seamless interconnected transfers. The problem arises when a Receiving Vehicle (RV) arrives to the transfer stop before a Feeding Vehicle (FV) carrying transferring passengers. Timed transfer coordination in operational control dynamically decides whether a RV is held at the transfer stop to allow transfers, or departs as scheduled. While transfer demand is essential for implementing timed transfer coordination, this variable is generally not available in public transit because of the lack of passenger transfer plans. The problem of acquiring this variable in real‐time has also received limited attention in the related literature. This paper proposes a new method to dynamically predict the transfer demand. We anticipate the transferring probability from each individual passenger by examining historical travel itineraries. Three different types of models (simple analytical, statistical, and computation intelligence model) are developed to forecast the number of transferring passengers. Numerical experiments using observed Automatic Vehicle Location and Automatic Fare Collection data from South East Queensland, Australia show the accuracy and applicability of the proposed models in timed transfer coordination. Copyright © 2017 John Wiley & Sons, Ltd.