Travel satisfaction effects of changes in public transport usage

We study the effects of public transport use incentives on changes in travel satisfaction of participants that undergo behavior change. We use the results of an experiment conducted recently at the Massachusetts Institute of Technology and requiring a temporary use of public transport for commuting to work by habitual car drivers. We observe an increase in the average level of satisfaction with the commute to work of participants who switch to public transport after the temporary intervention. This increase is sustained to some extent several months after the intervention. Moreover, participants’ dissatisfaction is almost eliminated. We conclude that public transport use incentives are promising not only for encouraging sustainable travel behavior but also for increasing people’s satisfaction.     

Exploring public transport usage trends in an ageing population

An ageing population remains one of the most significant challenges for Western society in the 21st century. Whilst public transport use has attractive sustainability features for older generations there is mixed evidence with regard to trends in travel and public transport use in ageing societies. This paper explores public transport trip rates amongst older age groups using travel survey evidence collected from a household travel survey in Melbourne, Australia for the period 1994 to 1999. A particular aim of the research was to establish trends in trip rates so as to explore the impact of the ageing Baby Boomer generation on travel by public transport. The results suggested that compared to those aged below 60, those aged over 60 years demonstrated 30% lower trip making overall and 16% lower public transport trip rates. Longitudinal trends in trip rates showed those aged over 60 had a very small decline in trip rates by public transport (−0.004 average daily trips per annum) but increasing rates for car trips. A further analysis showed a small but significant increase in longitudinal trip rates of public transport use amongst Baby Boomers (0.004 daily trips p.a., p < .05) while car usage for Baby Boomers was steady. The implication of these findings is that trends in the existing over 60s population are not necessarily going to flow through to behaviour patterns in the Baby Boomer generations. The Baby Boomer age group showed longitudinal trends in travel behaviour which contrasted with those of the existing over 60s generation notably with a trend towards increased public transport usage.     

Optimizing location and capacity of rail-based Park-and-Ride sites to increase public transport usage

This paper presents a new methodology to identify optimal locations and capacity for rail-based Park-and-Ride (P&R) sites to increase public transport mode share. P&R is usually taken as an important component of policies for the sustainable development of urban transport systems. However, previous studies reveal that arbitrarily determined P&R sites may act to reduce public transport commuting. This paper proposes a methodology for the optimal location and capacity design of P&R sites, with the aim of enhancing public transport usage. A Combined Mode Split and Traffic Assignment (CMSTA) model is proposed for the P&R scheme. Taking the CMSTA model as the lower level, a bi-level mathematical programming model is then built to establish the optimal location and capacity of P&R sites. A heuristic genetic algorithm is adopted to solve this model. Finally, a network example is adopted to test numerically the proposed models and algorithms.     

Impact of ITS measures on public transport: A Case study

Intelligent Transport Systems (ITS) have a wide range of applications. They range from the more traditional signal coordination system to concepts such as smart cars and smart roads. This paper describes transit‐based ITS measures in Singapore. The island‐state has plans to double the current 90 km rail network over the next ten years and has also implemented or committed to implement many ITS initiatives that impact upon the public transport systems. The aim of these investments is to achieve a high transit modal share using a comprehensive transit network. ITS measures that can promote this aim include: automatic vehicle location systems for buses and taxis, integrated transit fare systems using contactless smart cards, rail information systems, multi‐modal travel guides on Internet and electronic road pricing. The potential impacts of these measures are delay reduction, more comfort, productivity gain and better network accessibility. ITS measures do not necessarily add physical capacity to a public transport system but are excellent supporting measures to encourage the modal shift to transit, particularly if a quality transit system is already in place.     

"城乡客运",在"客运"与"公交"之间游走?

从我国国情出发,道路客运与旅游包车属于"道路运输"范畴,而公交与出租则位于"城市公交"之列."道路运输"属于"交通运输业",体制上归属于交通系统管理,而"城市公交"则又属于"社会服务业",归建设系统管理……如此叠加性质的区分说明,估计足以让许多外行人士云里雾里.所以,时至今日,仍然有许多人在发问:城乡客运到底属于哪个行业?     

European freight transport and the environment: empirical applications and scenarios

Environmental issues have received a prominent place in transport policies of most European countries. The coordination of such policies however, is fraught with many difficulties. The increasing freight flows after the European integration are a source of concern, but have not yet led to straightforward and effective environmental strategies.The paper focuses on the Trans Alpine freight transport systems in the light of the future integration of single national transport systems into the European transport network. The environmental, social and institutional peculiarities of this ‘region’ have favoured—in the past—the development of strong nationally-oriented policies, partly in contrast with the goals promoted by the European Union. The present analysis aims to highlight opportunities, and limits inherent, in the implementation of various infrastructure projects oriented towards a drastic change of the Alpine transport systems structure. The Alpine countries, viz. Austria and Switzerland, play a central role in the promotion of environmental benign modes of transport of goods, with a clear focus on rail. The route choice and modal split of freight flows in Europe are taking place simultaneously. In this paper the results of European freight flow models (based on logit analysis and neural networks) will be presented. An important exercise is then to assess the consequences of various types of eco-taxes on road transport in Europe. In this context, several policy scenarios will be dealt with.     

缓解城市交通拥堵北京公交优先"加速前进"

四大政策确保公交优先落到实处 北京市将从设施用地优先、投资安排优先、路权分配优先、财税扶持优先等方面,全面落实公交优先发展战略. 设施用地优先.优先安排公共交通设施建设用地,确保公交场站设施与土地开发项目同步建设.各阶段城市土地使用规划中均须为公共汽(电)车场站、地铁车站、换乘枢纽和车辆维修保养设施留足建设用地.不得随意挤占或挪用公共客运设施用地.     

Social distancing in public transport: mobilising new technologies for demand management under the Covid-19 crisis

Dense urban areas are especially hardly hit by the Covid-19 crisis due to the limited availability of public transport, one of the most efficient means of mass mobility. In light of the Covid-19 pandemic, public transport operators are experiencing steep declines in demand and fare revenues due to the perceived risk of infection within vehicles and other facilities. The purpose of this paper is to explore the possibilities of implementing social distancing in public transport in line with epidemiological advice. Social distancing requires effective demand management to keep vehicle occupancy rates under a predefined threshold, both spatially and temporally. We review the literature of five demand management methods enabled by new information and ticketing technologies: (i) inflow control with queueing, (ii) time and space dependent pricing, (iii) capacity reservation with advance booking, (iv) slot auctioning, and (v) tradeable travel permit schemes. Thus the paper collects the relevant literature into a single point of reference, and provides interpretation from the viewpoint of practical applicability during and after the pandemic.

     

Factors affecting public transportation,car, and motorcycle usage

This study established a hypothesis model based on the seemingly unrelated regression equations (SURE) model to investigate the relationship between public transportation, car, and motorcycle use in various townships in Taiwan and to analyse important factors that affect the usage of these modes. The SURE model was adopted because of the lack of a significant correlation between the dependent variables. The pairwise covariance analysis for any two of the three transportation modes revealed that the transportation modes could substitute for one another. Factors related to modal and demographic characteristics had different impacts on the usage of the three modes. The calculation of elasticity using different population densities and public transportation usage showed that when the ‘number of city bus routes’ was increased by 50% in areas with high population density and high public transportation usage, car usage decreased by 1.4%, which corresponds to 300,000 vehicles, and total CO₂ emissions reduced by 0.0204%. When the ‘total length of city bus routes’ was increased by 50%, the number of motorcycles used decreased by 83 million, and total CO₂ emissions reduced by 1.119%, which corresponds to 1.4 million tonnes of CO₂ emission. These findings suggest that these different factors had varying impacts on car and motorcycle usage in different areas. We therefore recommended that future transportation policies consider the varying transportation usage trends in different areas.     

Car ownership and public transport use: Revisiting the interaction

At the beginning of the 1980s, it seemed that a consensus was emerging among researchers that public transport service levels, fares or quality had a small but possibly important effect on car ownership, and that this should be taken into account for those purposes where car ownership forecasts are used for developing policy on public transport or roads. Somehow, the findings faded away, and had little effect on policy thinking or on analytical techniques. The results of six surveys carried out in South Yorkshire over the period 1972 to 1991, during which there were extreme changes in public transport policy, tend to support a prima facie case for reopening the question. At the household level, car ownership rates are shown to be more volatile than is often assumed, especially in multiple car households. This volatility provides a context within which the quality of public transport provision appears to influence both the level of car ownership and the relationship between changes in the level of car ownership and changes in public transport use.     

The demand for public transport. part II. supply and demand factors of public transport

Abstract

This two‐part article, concerned with the way public transport ridership is affected by the various relevant factors, is based on the Executive Summary of The Demand for Public Transport (Webster and Bly 1980), the report of the TRRL‐sponsored International Collaborative Study on Factors Affecting Public Transport Patronage. Part I of the article, which was concerned with the social and economic conditions in which public transport operates, showed the importance of the background factors such as income, car ownership and land use on public transport usage: it also indicated how the longer‐term impacts of the more direct demand factors (fares, service levels) often show themselves in changes in car ownership levels, activity patterns (i.e. where people live, work, shop, socialize, etc) and land‐use development.

Part II reviews the current state of knowledge on the effects of changes in fare levels and quality of service and of the introduction of various traffic and transport measures (traffic restraint, bus priority, etc): it outlines current methodology on costing public transport services and draws the supply and demand sides together in a consideration of particular strategies which are at the disposal of the operator, the planner and the policy maker.     

ITS applications in public transport: Improving the service to the transport system

This paper examines all the disparate technologies and techniques capable of smoothing the integration of public transport modes and services at both the urban and interurban scale. The paper focuses on the application of information technology and telematics solutions which have been designed to create as seamless a journey as possible from the point of view of the transport system user. The scope of the paper is therefore deliberately wide‐ranging and includes an examination of measures as apparently unconnected as smartcard ticketing, bus priority systems, automatic vehicle locationing, trip planning and on‐board information systems as well as new public transport services offering demand responsive travel and integration with taxi services. The paper intends to show how such technological solutions can be used to increase the attractiveness and competitiveness of fixed public transport networks in comparison to the door‐to‐door flexibility of the private car.     

Urban public transport in Europe: Technology diffusion and market organisation

Technological change and incremental technology, at various levels, are believed to have played an important role in the success of urban public transport in Europe. In this paper, a historical overview of the evolution of different transport modes across different European cities is presented. Our major concern is with the processes of diffusion of urban transport modes in European cities and, in particular, with the factors, mainly of an economic nature, that may explain their rates of adoption across Europe. Among these factors, special attention is given to the role played by the dimension and organisation of public transport markets in the rates of adoption of different public transport modes. The main conclusion of the paper is that the success of the introduction of a new transport mode appeared to be mainly related to its ability to provide cheaper and more reliable transport services compared with previous transport modes, and that, in the case of the electric tram, this was achieved by transforming of the structure of the market relating to this urban transport mode into monopolies.     

Evaluating web site service quality in public transport: Evidence from Taiwan High Speed Rail

More and more public transport system passengers plan their trips by using website services. The passengers’ perceived service quality of a website plays a crucial role in recognizing the satisfaction of a transportation service chain. This study aims to investigate the passengers’ perception of electronic service quality (e-SQ) delivery through the Taiwan High Speed Rail’s (THSR) website, by adopting the Rasch measurement model to measure a subjective latent construct: perceived e-SQ. The Rasch model can compare person parameters with item parameters, which are then subjected to a logarithmic transformation along a logit scale to clearly identify which e-SQ measurement items are appreciated by certain passengers. Analytical results show substantial differences between the perceived e-SQ of various personal characteristics such as age, income, and trip types. Empirical results also demonstrate that passengers are most satisfied with the website’s accuracy of information and introduction to the THSR stations’ surrounding area, but are not satisfied with instructions when a transaction fails as well as the carriage layout of the THSR. Our analytical results also identify which service items lead to the perceived e-SQ difference between business trip and leisure trip passengers. The relationship between the two main attribute dimensions – quality of transportation information provided and quality of website services – are also further examined. The empirical results can help a transportation system service operator to better understand how passengers perceive e-SQ and to suggest what should be improved.     

Changing roles and new perspectives: towards market orientation in public transport

The general international trend of increasingly subjecting the public transport industry to market principles has been concretized via various developments in many countries. In line with this trend, there is an increased interest in public procurement processes as a model for public service delivery. Sweden is one of the leading countries where public procurement is the prevailing model for delivering public services. In accordance with the general trend, efforts have been made to make Sweden’s public transport more sensitive to passenger needs, and to stimulate a competitive public transport system. For instance, a new Act, which came into effect on 1 January 2012, is aimed at fostering a customer-centric public transport system, with increased role clarity for the public transport actors. Since market-oriented strategies and public procurement processes are both receiving increased interest from the public transport industry, the market orientation of both public authorities and service providers in Sweden’s public transport has been studied. Since market orientation is a process of change, a longitudinal approach was whereby the first study was conducted in the spring of 2011 and the second in the spring of 2014. All of Sweden’s public transport authorities and the service providers that they stated as their major contract holders were asked to participate. In total, 184 respondents participated in the studies. The findings show that the industry as a whole has increased its organizational and inter-organizational efforts to both acquire knowledge of and respond to passenger needs. In particular, the public service providers have increased their involvement in market-oriented activities.     

Direction dependent prices in public transport: A good idea? The back haul pricing problem for a monopolistic public transport firm

Markets for transport are often characterised by unequal demand in both directions: every morning during peak hours the trains are crowded while moving towards the direction of large cities, whereas they may be almost empty in the other direction. In this paper we discuss the implications of these imbalances for price setting of transport firms. From the viewpoint of economic theory, two regimes can be distinguished: one where – owing to price discrimination – the flows are equal, and one where unequal flows are the result. Special attention is paid to the case where the transport firm does not apply price discrimination, as is the case with most railway firms in Europe. We find that in the case of substantial joint costs, the introduction of price discrimination not only leads to an increase of profits, but also to positive effects on consumer surplus. This result differs from the standard result in the literature on industrial economics. The standard result purports that with linear demand functions price discrimination has a negative impact on the welfare of the average consumer and that this negative impact dominates the positive effect on profits of the producer.     

Assessing the cost of transfer inconvenience in public transport systems: A case study of the London Underground

Few studies have adequately assessed the cost of transfers² in public transport systems, or provided useful guidance on transfer improvements, such as where to invest (which facility), how to invest (which aspect), and how much to invest (quantitative justification of the investment). This paper proposes a new method based on path choice,³ taking into account both the operator’s service supply and the customers’ subjective perceptions to assess transfer cost and to identify ways to reduce it. This method evaluates different transfer components (e.g., transfer walking, waiting, and penalty) with distinct policy solutions and differentiates between transfer stations and movements.The method is applied to one of the largest and most complex public transport systems in the world, the London Underground (LUL), with a focus on 17 major transfer stations and 303 transfer movements. This study confirms that transfers pose a significant cost to LUL, and that cost is distributed unevenly across stations and across platforms at a station. Transfer stations are perceived very differently by passengers in terms of their overall cost and composition. The case study suggests that a better understanding of transfer behavior and improvements to the transfer experience could significantly benefit public transport systems.     

Persuasive communication aimed at public transportation-oriented residential choice and the promotion of public transport

In this study, we developed a persuasive communication program to induce public-transport-oriented residential (PTOR) choice. We implemented an experiment that targeted students from the University of Tsukuba, Japan, who were in the process of changing their residential location. These students were randomly assigned to four groups: the first group was a control group; the second group received an information brochure about apartment flats typically used by students in Tsukuba city; the third group received a brochure identical to the one given to the second group, except that it also included information about the level of bus service for every flat; and the fourth group was provided with a leaflet that provided motivation for PTOR choice, in addition to the brochure used for the third group. The residential locations were investigated 5 months after the intervention. There was a significant difference between the control group and the third and fourth groups. The ratio of PTOR choice in the group with the information was twice as high as that for the control group. Furthermore, the persuasive message also increased PTOR choice. Additionally, the target groups’ frequency of bus use from home or the university was significantly high compared with the control group.     

Level of public transport service evaluation: A fuzzy set approach

The success of any enterprise, in a market-oriented economy, depends upon it's quality. This paper describes the results of a survey of commuters on the quality of services and their relative weights, and of the attributes that determine the service level of bus transport undertakings. The model uses the theory of fuzzy sets to process the information obtained. A composite index, called level-of-public transport-service (LOPTS), is defined and used to measure the service qualities. This approach is presented with guidelines for rating the quality of services, fuzzy-set representations of the linguistic grades, definition of LOPTS and its use in a public transport quality data base. An example is presents how the approach can be employed to analyse data bases generated from a quality survey. This approach is compared with the numerical rating approach with single number representation.