Passenger waiting time and information acquisition using automatic vehicle location for verification

Bus riders utilize a variety of information media to learn how to travel to their destinations and to learn when they should arrive at bus stops. As part of the OCTA (Orange County Transit Authority) Transit Probe evaluation, 1199 passengers were surveyed to measure relationships between information acquisition and waiting time. A unique aspect of the survey was that some of the data could be correlated with automatic‐vehicle‐location (AVL) measurements of bus lateness at stops. Insights are provided as to the types of information riders acquire based on the nature of the trip and demographic characteristics. Insights are also provided as to factors affecting perceived waiting time. We found age group, whether a person needs to arrive at a destination by a specific time, primary language, and whether the person is a first‐time user of the bus line to be significant causal factors.     

Using non-real-time Automatic Vehicle Location data to improve bus services

Although real-time Automatic Vehicle Location (AVL) data is being utilised successfully in the UK, little notice has been given to the benefits of historical (non-real-time) AVL data. This paper illustrates how historical AVL data can be used to identify segments of a bus route which would benefit most from bus priority measures and to improve scheduling by highlighting locations at which the greatest deviation from schedule occurs. A new methodology which uses historical AVL data and on-bus passenger counts to calculate the passenger arrival rate at stops along a bus route has been used to estimate annual patronage and the speed of buses as they move between stops. Estimating the patronage at stops using AVL data is more cost-effective than conventional methods (such as surveys at stops which require much more manpower) but retains the benefits of accuracy and stop-specific estimates of annual patronage. The passenger arrival rate can then be used to calculate how long buses spend at stops. If the time buses spend at stops is removed from the total time it takes the bus to traverse a link, the remaining amount of time can be assumed to be the time the bus spends moving and hence the moving speed of the bus can be obtained. It was found that estimation of patronage and the speed of buses as they move between stops using AVL data produced results which were comparable with those obtained by other methods. However the main point to note is that this new method of estimating patronage has the potential to provide a larger and superior data set than is otherwise available, at very low cost.     

Rethinking bus punctuality by integrating Automatic Vehicle Location data and passenger patterns

This paper investigates punctuality at bus stops. Although it is typically evaluated from the point of view of bus operators, it must also account for users, as required in recent service quality norms. Therefore, evaluating punctuality at bus stops is highly important, but may also be a complex task, because data on both bus arrivals (or departures) and users must be taken into account and processed. Data on buses can be collected by Automatic Vehicle Location (AVL) systems, but several challenges must be addressed in order to use them effectively. Passengers data at bus stops cannot be derived from AVL, but they can be used to derive passenger patterns and need to be integrated into processed AVL data. This paper proposes a new punctuality measure defined as the fraction of passengers who will be served within an acceptably short interval after they arrive. A method is proposed to determine this measure: it provides (i) several rules to handle AVL collected data, (ii) a procedure integrating processed AVL data and potential passengers’ patterns and (iii) a hierarchical process to perform the punctuality measure on each bus route direction of a transit network, as well as for every bus stop and time period. The paper illustrates the experimentation of this method on more than 4,000,000 data of a real bus operator and represents outcomes by easy-to-read control dashboards.     

Estimation of bus dwell time using univariate time series models

A significant proportion of bus travel time is contributed by dwell time for passenger boarding and alighting. More accurate estimation of bus dwell time (BDT) can enhance efficiency and reliability of public transportation system. Regression and probabilistic models are commonly used in literatures where a set of independent variables are used to define the statistical relationship between BDT and its contributing factors. However, due to technical and monetary constraints, it is not always feasible to collect all the data required for the models to work. More importantly, the contributing factors may vary from one bus route to another. Time series based methods can be of great interest as they require only historical time series data, which can be collected using a facility known as automatic vehicle location (AVL) system. This paper assesses four different time series based methods namely random walk, exponential smoothing, moving average (MA), and autoregressive integrated moving average to model and estimate BDT based on AVL data collected from Auckland. The performances of the proposed methods are ranked based on three important factors namely prediction accuracy, simplicity, and robustness. The models showed promising results and performed differently for central business district (CBD) and non‐CBD bus stops. For CBD bus stops, MA model performed the best, whereas for non‐CBD bus stops, ARIMA model performed the best compared with other time series based models. Copyright © 2014 John Wiley & Sons, Ltd.     

The effects of AVL accuracy upon public service bus system performance

Through an examination of the dependence of several key performance parameters of a public bus system upon Automatic Vehicle Location (AVL) estimation accuracy, it becomes possible to place in perspective the value of AVL technology to improved public conveyance performance. Important bus transportation system performance measures dependent upon AVL estimation accuracy are: (1) Headway Control Error; (2) Time-Of-Passage Error, and (3) Required Layover Reserve. An analytical model of the dependence of these bus system performance measures upon AVL estimation error has been constructed. In addition, error models of three basic types of AVL systems, i.e., dead reckoning, proximity, and radio location have been developed and validated by experimental comparisons. By employing both sets of models, i.e. for the bus transport and AVL systems it becomes possible to recommend appropriate AVL technologies that best meet the performance requirements of a public bus service. The accompanying text synopsizes the noted models and provides an example of their use.     

Estimating bus run times for new limited-stop service using archived AVL and APC data

In recent years, several transit agencies have been trying to be more competitive with the automobile to attract choice riders. Transit agencies can only be competitive if they can provide services that are reliable, have a short access and egress time, and have run times that are comparable to automobiles. Several transit agencies try to be competitive through offering faster service, such as limited-stop (express) bus service. This study uses AVL and APC data, in addition to a disaggregate data obtained from a travel behavior survey, to select stops and estimate run times for a new limited-stop service that will run parallel to a heavily used bus route (67 Saint-Michel) in Montréal, Canada. Three different scenarios are developed based on theory and practice to select stops to be incorporated in the new limited service. The time savings for each scenario are then evaluated as a range and a fourth scenario is developed. A limited-stop service is recommended based on selecting stops serving both directions of the route, major activity points and stop spacing. This study shows that implementing a limited-stop service would yield substantial time savings for both, the new limited service and the existing regular service running in parallel.     

Evaluation of exclusive bus lanes in a bi-modal degradable road network

In this paper, we proposed an evaluation method of exclusive bus lanes (EBLs) in a bi-modal degradable road network with car and bus transit modes. Link travel time with and without EBLs for two modes is analyzed with link stochastic degradation. Furthermore, route general travel costs are formulated with the uncertainty of link travel time for both modes and the uncertainty of waiting time at a bus stop and in-vehicle congestion costs for the bus mode. The uncertainty of bus waiting time is considered to be relevant to the degradation of the front links of the bus line. A bi-modal user equilibrium model incorporating travelers’ risk adverse behavior is proposed for evaluating EBLs. Finally, two numerical examples are used to illustrate how the road degradation level, travelers’ risk aversion level and the front link’s correlation level with the uncertainty of the bus waiting time affect the results of the user equilibrium model with and without EBLs and how the road degradation level affects the optimal EBLs setting scheme. A paradox of EBLs setting is also illustrated where adding one exclusive bus lane may decrease share of bus.     

Optimal design of a short‐turning strategy considering seat availability

We develop a methodology to optimize the schedule coordination of a full‐stop service pattern and a short‐turning service pattern on a bus route. To capture the influence of bus crowding and seat availability on passengers' riding experience, we develop a Markov model to describe the seat‐searching process of a passenger and an approach to estimate the transition probabilities of the Markov model. An optimization model that incorporates the Markov model is proposed to design the short‐turning strategy. The proposed model minimizes the total cost, which includes operational cost, passengers' waiting time cost and passengers' in‐vehicle travel time cost. Algorithm is developed to produce optimal values of the decision variables. The proposed methodology is evaluated in a case study. Compared with methodologies that ignore the effect of bus crowding, the proposed methodology could better balance bus load along the route and between two service patterns, provide passengers with better riding experience and reduce the total cost. In addition, it is shown that the optimal design of the short‐turning strategy is sensitive to seat capacity. Copyright © 2016 John Wiley & Sons, Ltd.     

Understanding the impacts of a combination of service improvement strategies on bus running time and passenger’s perception

Transit agencies implement many strategies in order to provide an attractive transportation service. This article aims to evaluate the impacts of implementing a combination of strategies, designed to improve the bus transit service, on running time and passenger satisfaction. These strategies include using smart card fare collection, introducing limited-stop bus service, implementing reserved bus lanes, using articulated buses, and implementing transit signal priority (TSP). This study uses stop-level data collected from the Société de transport de Montréal (STM)’s automatic vehicle location (AVL) and automatic passenger count (APC) systems, in Montréal, Canada. The combination of these strategies has lead to a 10.5% decline in running time along the limited stop service compared to the regular service. The regular route running time has increased by 1% on average compared to the initial time period. The study also shows that riders are generally satisfied with the service improvements. They tend to overestimate the savings associated with the implementation of this combination of strategies by 3.5-6.0 min and by 2.5-4.1 min for both the regular route and the limited stop service, respectively. This study helps transit planners and policy makers to better understand the effects of implementing a combination of strategies to improve running time and passenger’s perception of these changes in service.     

A stochastic optimization model for transit network timetable design to mitigate the randomness of traveling time by adding slack time

Transit network timetabling aims at determining the departure time of each trip of all lines in order to facilitate passengers transferring either to or from a bus. In this paper, we consider a bus timetabling problem with stochastic travel times (BTP-STT). Slack time is added into timetable to mitigate the randomness in bus travel times. We then develop a stochastic integer programming model for the BTP-STT to minimize the total waiting time cost for three types of passengers (i.e., transferring passengers, boarding passengers and through passengers). The mathematical properties of the model are characterized. Due to its computational complexity, a genetic algorithm with local search (GALS) is designed to solve our proposed model (OPM). The numerical results based on a small bus network show that the timetable obtained from OPM reduces the total waiting time cost by an average of 9.5%, when it is tested in different scenarios. OPM is relatively effective if the ratio of the number of through passengers to the number of transferring passengers is not larger than a threshold (e.g., 10 in our case). In addition, we test different scale instances randomly generated in a practical setting to further verify the effectiveness of OPM and GALS. We also find that adding slack time into timetable greatly benefits transferring passengers by reducing the rate of transferring failure.     

Cost benefit analysis of urban minibus operations

Earlier work by the Transport Studies Group of the Polytechnic of Central London on minibus development in Britain for the Transport and Road Research Laboratory provided a financial analysis of intensive urban minibus operation. This is taken as the basis for the application of cost-benefit analysis. Unit operating cost savings and passenger benefits are taken into account, using typical demand elasticities derived from earlier work. Particular attention is paid to the problem of evaluating passenger benefits for which waiting time at the roadside is not necessarily an adequate proxy. A direct survey of passenger waiting times indicates that these do not necessarily decrease when a higher-frequency minibus service replaces a conventional bus service but the improved convenience produces an increase in ridership which may be assessed in terms of a demand curve shift to estimate benefits obtained.     

Evaluating the added-value of online bus arrival prediction schemes

Online predictions of bus arrival times have the potential to reduce the uncertainty associated with bus operations. By better anticipating future conditions, online predictions can reduce perceived and actual passenger travel times as well as facilitate more proactive decision making by service providers. Even though considerable research efforts were devoted to the development of computationally expensive bus arrival prediction schemes, real-world real-time information (RTI) systems are typically based on very simple prediction rules. This paper narrows down the gap between the state-of-the-art and the state-of-the-practice in generating RTI for public transport systems by evaluating the added-value of schemes that integrate instantaneous data and dwell time predictions. The evaluation considers static information and a commonly deployed scheme as a benchmark. The RTI generation algorithms were applied and analyzed for a trunk bus network in Stockholm, Sweden. The schemes are assessed and compared based on their accuracy, reliability, robustness and potential waiting time savings. The impact of RTI on passengers waiting times are compared with those attained by service frequency and regularity improvements. A method which incorporates information on downstream travel conditions outperforms the commonly deployed scheme, leading to a 25% reduction in the mean absolute error. Furthermore, the incorporation of instantaneous travel times improves the prediction accuracy and reliability, and contributes to more robust predictions. The potential waiting time gains associated with the prediction scheme are equivalent to the gains expected when introducing a 60% increase in service frequency, and are not attainable by service regularity improvements.     

A congested and dwell time dependent transit corridor assignment model

This research proposes an equilibrium assignment model for congested public transport corridors in urban areas. In this model, journey times incorporate the effect of bus queuing on travel times and boarding and alighting passengers on dwell times at stops. The model also considers limited bus capacity leading to longer waiting times and more uncomfortable journeys. The proposed model is applied to an example network, and the results are compared with those obtained in a recent study. This is followed by the analysis and discussion of a real case application in Santiago de Chile. Finally, different boarding and alighting times and different vehicle types are evaluated. In all cases, demand on express services tends to be underestimated by using constant dwell time assignment models, leading to potential planning errors for these lines. The results demonstrate the importance of considering demand dependent dwell times in the assignment process, especially at high demand levels when the capacity constraint should also be considered. Copyright © 2017 John Wiley & Sons, Ltd.     

Examining the Political and Practical Reality of Bus-based Real Time Passenger Information

Abstract

Enhancing the bus experience through improved information provision is a key element of UK Government transport policy. Real time passenger information (RTPI) is perceived to reassure waiting passengers, to benefit the bus operator through increased revenue and the local authority, by promoting social inclusion and achieving a modal shift. RTPI also provides an important tool for operators by allowing them to monitor services and refine their schedules.

The aim of this paper is to understand the reasons for implementing RTPI in the bus sector, and to determine the key issues impacting on the likely success of such a policy. A case study approach investigates the experiences of two provincial towns in the UK. The paper suggests that, whilst it is unclear whether RTPI has resulted in an increase in bus patronage, it is considered to be most effective when combined as part of a package of measures. It is intended that the findings from the two case studies will reveal lessons of relevance to authorities contemplating the introduction of RTPI.     

User perspectives in public transport timetable optimisation

The present paper deals with timetable optimisation from the perspective of minimising the waiting time experienced by passengers when transferring either to or from a bus. Due to its inherent complexity, this bi-level minimisation problem is extremely difficult to solve mathematically, since timetable optimisation is a non-linear non-convex mixed integer problem, with passenger flows defined by the route choice model, whereas the route choice model is a non-linear non-continuous mapping of the timetable. Therefore, a heuristic solution approach is developed in this paper, based on the idea of varying and optimising the offset of the bus lines. Varying the offset for a bus line impacts the waiting time passengers experience at any transfer stop on the bus line.In the bi-level timetable optimisation problem, the lower level is a transit assignment calculation yielding passengers’ route choice. This is used as weight when minimising waiting time by applying a Tabu Search algorithm to adapt the offset values for bus lines. The updated timetable then serves as input in the following transit assignment calculation. The process continues until convergence.The heuristic solution approach was applied on the large-scale public transport network in Denmark. The timetable optimisation approach yielded a yearly reduction in weighted waiting time equivalent to approximately 45 million Danish kroner (9 million USD).     

Development of a probabilistic model to optimize disseminated real‐time bus arrival information for pre‐trip passengers

In the advent of Advanced Traveler Information Systems (ATIS), the total wait time of passengers for buses may be reduced by disseminating real‐time bus arrival times for the next or series of buses to pre‐trip passengers through various media (e.g., internet, mobile phones, and personal digital assistants). A probabilistic model is desirable and developed in this study, while realistic distributions of bus and passenger arrivals are considered. The disseminated bus arrival time is optimized by minimizing the total wait time incurred by pre‐trip passengers, and its impact to the total wait time under both late and early bus arrival conditions is studied. Relations between the optimal disseminated bus arrival time and major model parameters, such as the mean and standard deviation of arrival times for buses and pre‐trip passengers, are investigated. Analytical results are presented based on Normal and Lognormal distributions of bus arrivals and Gumbel distribution of pre‐trip passenger arrivals at a designated stop. The developed methodology can be practically applied to any arrival distributions of buses and passengers.     

Multiple objective programming for bus operation: A case study for Taipei city

This paper, based on the viewpoints of both the passengers and the operator, uses a multi-objective utility function to formulate an effective bus transportation system. The utility function is composed of six factors of passenger concern including riding time, waiting time, degree of crowdedness, transferring frequencies, standing probability and walking time; and also the two major factors of concern to the bus operator: cost and profit. By using a multi-objective programming technique, a series of noninferior solutions are generated. Also, an application to the Taipei city bus system is presented.     

An improved headway-based holding strategy for bus transit

Abstract

This paper presents an improved headway-based holding strategy integrating bus transit travel and dwelling time prediction. A support vector machine-based (SVM) model is developed to predict the baseline travel and dwell times of buses based on recent data. In order to reduce prediction errors, an adaptive algorithm is used together with real-time bus operational information and estimated baseline times from SVM models. The objective of the improved holding strategy is to minimize the total waiting times of passengers at the current stop and at successive stops. Considering the time-varying features of bus running, a ‘forgetting factor’ is introduced to weight the most recent data and reduce the disturbance from unexpected incidents. Finally, the improved holding strategy proposed in this study is illustrated using the microscopic simulation model Paramics and some conclusions are drawn.     

An application-oriented model of passenger waiting time based on bus departure time intervals

This paper develops an application-oriented model to estimate waiting times as a function of bus departure time intervals. Bus stops are classified into Type A and B depending on whether they are connected with urban rail transit systems. Distributions of passenger arrival rates are analyzed based on field data for Beijing. The results indicate that the best fits for the distribution of passenger arrival rates for Type A and B bus stops are the lognormal distribution and gamma distribution, respectively. By analyzing relationships between passenger arrival rates and bus departure time intervals, it is demonstrated that parameters of the passenger arrival rate distribution can be expressed by the average and coefficient of variation of bus departure time intervals in functional relationships. The validation shows that the model provides a reliable estimation of the average passenger waiting time based on readily available bus departure time intervals.     

Applying the Rasch measurement to explore elderly passengers' abilities and difficulties when using buses in Taipei

This study developed an approach for measuring elderly passengers' abilities and to explore their difficulties in accomplishing the actions and motions required to patronize the bus service. A conceptual framework about the required actions and motions in bus‐taking was established and a questionnaire with 18 items was designed to test their ability to use buses. A face‐to‐face survey was conducted to collect self‐rated information from 304 elderly bus passengers in Taipei. The Rasch model was applied to estimate the difficulty of each item and the ability of each person to use a bus. Results showed the relatively difficult items primarily involved keeping balance on the moving bus, reading the posted information at the station, and recognizing the buses approaching the stations; the levels of physical ability were negatively associated with the respondent's age. Suggestions are made based on improving the facilities or services to help the elderly passengers achieve the necessary actions or motions for using the bus service. Copyright © 2010 John Wiley & Sons, Ltd.