Corporate social responsibility and service quality provision in shipping firms: financial synergies or trade-offs?

This study examines whether the implementation of corporate social responsibility (CSR) and provision of service quality (SQ) to satisfy shippers result in financial synergies or trade-offs for shipping firms. To address this question, a contingency framework was introduced in this study. The literature was first reviewed for hypotheses development, followed by interviews with eight industry practitioners. Subsequently, an internet survey was administered to 156 shipping firms in Singapore, and the obtained data were analysed using path model analysis and simple slope analysis. The results indicate that CSR complements SQ and provides additional but modest financial contribution to shipping firms via customer satisfaction. In addition, synergistic interactions between SQ and CSR were found. Although there are financial synergies from the implementation of CSR and provision of SQ, the analysis reveals that CSR should only be engaged when a shipping firm is fairly competent at delivering quality shipping services. This paper contributes to both theory and practice by framing business decisions on implementing CSR under contingency theory and offering a strategic approach to managing SQ as well as CSR of shipping firms.     

基于MNL模型的托运人港口选择分析

运用Multinomial Logit(MNL)模型,以长江三角洲港口为例,从港口和承运人两方面综合考虑,提出由港口和承运人不同组合而形成的各种选择方案,计算了托运人对各种方案的选择概率和各个港口的市场份额,并进一步分析各个因素的影响程度以及港口市场份额对这些因素变化的弹性程度。旨在为托运人合理选择港口和降低运输成本、为港口正确制定经营策略和合理明确自身定位提供一定的参考依据。     

The competitiveness of short sea shipping in multimodal logistics supply chains: service attributes

Much has been written and spoken about short sea shipping within the European Union (EU) as a means of shifting goods from road to sea and of achieving a sustainable economic development. However, this shift is far from being a general reality, despite the few individual, and success stories that have taken place and the EUROSTAT data suggest that the overall effort has contributed very little towards attaining this desired shift. In the light of this, research was conducted to discover how to put short sea shipping on a more competitive level within European multimodal logistics supply chains. This paper aims at identifying service attributes of short sea shipping operations within multimodal transport chains by means of a questionnaire and, for that, examines the short sea shipping environment and contemporary European logistics trends. The analysis is based on empirical research, involving logistics operators, shippers' associations and intermodal rail operators, and allows an evaluation (based on statistical techniques) of the short sea shipping industry and its competitors. It extends previous work by considering these short sea shipping attributes within a multimodal transport context.     

The container terminal community

This paper is an initial exploration of inter-industry relationships and linkages in the context of automobile imports to the United States. It is our contention that the nature and structure of the engagement between automobile importers and shipping lines is central to understanding the evolution of the car carrier trade. Building on the literature on transactions costs, and supply and value chains, we show that the regimes currently governing car carriage services range from markets to vertical integration via network forms of engagement. We illustrate this through a detailed discussion of Japanese inter-firm networks and an examination of automobile import data to the US from 1980 to 2000. The findings raise important questions for future research on the impact of inter-industry relationships in various strategic decisions of steamship lines, shippers and port authorities including port entry, port choice and routeing, technological and investment choices, and trajectories of supply chain development.     

Inter-firm relationships and shipping services: the case of car carriers and automobile importers to the United States

This paper is an initial exploration of inter-industry relationships and linkages in the context of automobile imports to the United States. It is our contention that the nature and structure of the engagement between automobile importers and shipping lines is central to understanding the evolution of the car carrier trade. Building on the literature on transactions costs, and supply and value chains, we show that the regimes currently governing car carriage services range from markets to vertical integration via network forms of engagement. We illustrate this through a detailed discussion of Japanese inter-firm networks and an examination of automobile import data to the US from 1980 to 2000. The findings raise important questions for future research on the impact of inter-industry relationships in various strategic decisions of steamship lines, shippers and port authorities including port entry, port choice and routeing, technological and investment choices, and trajectories of supply chain development.     

Short sea shipping: a Canadian perspective

Short sea shipping has begun to receive attention from governments worldwide, as they seek to reduce traffic congestion and greenhouse gases. Despite a long coastline and its interest in international maritime affairs, the Canadian government had, until 2003, placed greater emphasis on resolving the issues of other transport modes. In July 2003, Canada and the United States signed a Memorandum of Cooperation on Sharing Short Sea Shipping Information and Experience. Subsequently, the federal government embarked on an assessment of short sea shipping through a series of workshops. This paper explores the key issues with respect to further development of short sea shipping from a Canadian perspective. It examines the critical limitations and impediments to further growth of short sea services in Canada and trans-border trade with the USA, and identifies a number of questions Canadian policymakers need to answer.     

托运人对于托运危险货物的义务和责任

在海上货物运输中,托运人对于危险货物承担的义务和责任具有特殊性,而我国法律的规定又相对简单,理论研究也相对不足;因此,结合英国法下的判例,对于“危险货物”的理解,托运人是否承担绝对责任,以及托运人责任是否转移等问题做出分析。     

Equality of bargaining power in contracts for international liner shipping

Mandatory rules exist in contracts for international liner shipping primarily because of imbalances and non-equity in the allocation of contract responsibilities. The superior bargaining position owned by the carriers depends largely upon liner market monopoly levels, the supply and demand balance between the shipper and carrier, and the cargo volume size of the shippers. With the development of shipping technologies, mode of transport, and shipping competition policy, the unequal comparison of bargaining forces between shippers and carriers changes. When the existing mandatory rule was deemed no longer necessary due to changing circumstances, legislation requirements to restore freedom to contract became apparent. When both sides have equal bargaining power, adoption of the principle of freedom of contract for their business relationships is suitable. The Rotterdam Rules concerning freedom of volume contract construction is based on equal bargaining powers between both sides and responds to the evolving situation of the industry. The Rules represent the development trend of today’s theory of contracts for international liner shipping and the demand for legal and institutional changes.     

Conference-shipper loyalty contacts: Time for a re-think?

This paper examines the purposal by the British Shipper's Council (BSC) and the UK government to place a statutory limit, by means of a regulations implementing the EEC rules for competition, upon the proportion of a shipper's cudstom that may be demanded in a loyalty agreement with a liner conference.

The development of 70% loyalty is traced through the following the various drafts of the EEC competition rules for sea transport; the department of trade investigation which found freight rate disparities that were caused partially by the less competitive environment in the UK than on the Continent; and evidence given on 70% loyalty beforew the house of Lords Select Commitee on the European Communities.

By considering the precise proposals, as suggested by the BSC, and means of enforcing them, 70% loyalty is found to be eminently practicable. the short-term consequences of its introduction are unlikely to be great, considering the shippers' needs for a good quality service; but in time the additional competition fostered by a less-than-100% tie would cause radical changes; conferences would have to aopt limit-pricing and respond to competition loyalty ties might be restricted to service contracts with large shippers. These effects would be felt far more in the UK since the continental environment is in any case more competitive.

It is concluded that 70% loyalty should be imposed upon conferences by means of the EEC Regulations in order to enhance the competitive environment of linear shipping.     

The potential for British coastal shipping in a multimodal chain

A strategy to revitalize coastal shipping within Great Britain is investigated. An examination of the regulatory environment shows government, at both the EU and British levels, aware of the environmental benefits of coastal shipping compared to road freight transport, if only mildly supportive in tangible terms. The geography of Great Britain and the modern preference for just-in-time deliveries have severely restricted the ability of coastal shipping to compete effectively with road freight transport. The primary objective of the paper is to investigate whether coastal shipping could be integrated into a multimodal door-to-door supply chain, where it is currently hampered by high costs of transhipment, slow transport speeds, and the incongruity of load sizes between land and sea modes. Integration requires the co-operation of all organizations within the multi-modal supply chain. However, coastal shipping companies have been known to be individualistic and mistrusting of alliances. Therefore, a Delphi study is undertaken to investigate the standpoint of leading managers in such companies towards multimodal integration. The results of the Delphi study indicate that managers are in favour of multimodal developments, in particular cooperation between coastal shipping and road haulage. However, there was agreement that the business is highly competitive, and this may prevent the forms of collaboration required for multimodal systems. The secretive nature of the coastal shipping sector could impede joint marketing to promote a mode of transport that is often ‘invisible’ to shippers. There was little consensus on the relationship that should exist between coastal shipping and ports, a topic worthy of further investigation.     

The potential for British coastal shipping in a multimodal chain

A strategy to revitalize coastal shipping within Great Britain is investigated. An examination of the regulatory environment shows government, at both the EU and British levels, aware of the environmental benefits of coastal shipping compared to road freight transport, if only mildly supportive in tangible terms. The geography of Great Britain and the modern preference for just-in-time deliveries have severely restricted the ability of coastal shipping to compete effectively with road freight transport. The primary objective of the paper is to investigate whether coastal shipping could be integrated into a multimodal door-to-door supply chain, where it is currently hampered by high costs of transhipment, slow transport speeds, and the incongruity of load sizes between land and sea modes. Integration requires the co-operation of all organizations within the multi-modal supply chain. However, coastal shipping companies have been known to be individualistic and mistrusting of alliances. Therefore, a Delphi study is undertaken to investigate the standpoint of leading managers in such companies towards multimodal integration. The results of the Delphi study indicate that managers are in favour of multimodal developments, in particular cooperation between coastal shipping and road haulage. However, there was agreement that the business is highly competitive, and this may prevent the forms of collaboration required for multimodal systems. The secretive nature of the coastal shipping sector could impede joint marketing to promote a mode of transport that is often 'invisible' to shippers. There was little consensus on the relationship that should exist between coastal shipping and ports, a topic worthy of further investigation.     

The effects of marine cargo delays in law and commerce

With the development of door-to-door intermodal services and the advent of just-in-time supply systems, punctual delivery of cargoes is more than ever a priority both for shippers and for shipowners. This paper is about the incidence of delay in transportation, particularly in the marine mode, and its legal and commercial consequences.

The fundamental legal obligations of marine carriers have always included delivery with dispatch. Thus the law would seem to support the commercial expectations of shippers for reliable performance. The authors discuss the nature of these obligations, investigate their adequacy under modern conditions of trade and report on a survey of Canadian shippers and consignees.

The authors conclude that there appears to be a divergence in the toleration of delay, but that few of the Canadian companies suffering unacceptable delays received, or even sought, financial compensation and none of them planned to do more. The authors speculate about their reasons for absorbing the losses incurred through unacceptable delays. The evidence from the survey is that shippers, in spite of their dissatisfaction with the resolution or outcome of incidents of unacceptable delay, are loath to seek compensation through legal means, but instead prefer to resort to a range of commercial actions.     

Structural relationships among shipper’s perception,value, and choice intention of Korea–China train ferry service

ABSTRACT

The logistics environment between China and Korea has been changing rapidly in line with the ‘Go West’ policy of international trade and logistics area. The policy includes the BRI, Western Development Strategy, and Korea–China FTA. Against this background, the Korea–China train ferry (KCTF) is being newly illuminated as an alternative mode to cope with the logistics environment between Korea and China. One of the key success factors of the KCTF depends on, among others, shippers’ perception, which will affect the choice and the successful operation of the KCTF. From this perspective, this paper develops seven hypotheses based on the Theory of Reasoned Action (TRA) and Technology Acceptance Model (TAM). We test these hypotheses using Structural Equation Modeling (SEM) to explore the structural relationship between shippers’ behavioral beliefs influencing the perceived usefulness, the attitude toward and intention to choose the KCTF. The test results confirm that among the behavioral beliefs, transport accessibility in association with an efficient network of inland roads and railway networks is an important prerequisite. In addition, we verified a high statistical significance in the structural relationships among perceived usefulness, the attitude toward and the intention to choose the KCTF.     

Analysis of container port policy by the reaction of an equilibrium shipping market

In the competitive container cargo transportation market, shipping companies are drastically changing their strategy vis-a-vis routing and port choice by the formation of global alliances. In such a situation, the effectiveness of port management policy in persuading container liners to use the port is most important. The paper discusses port management policy in an equilibrium shipping market. A model is proposed to simulate the flow of foreign trade container cargo using game theory. It is used to explain the interaction of port management policy, shipping companies and shippers.     

Ports as elements in value-driven chain systems: the new paradigm

This paper argues that, with the rapid and pervasive restructuring of supply chains and of the logistics pathways in which ports are embedded, existing paradigms no longer offer adequate insights into the functions of ports or port authorities. Rather, ports must now be seen as elements in value-driven chain systems or in value chain constellations. They deliver value to shippers and to third party service providers; customer segmentation and targeting is on the basis of a clearly specified value proposition; and the port captures value for itself and for the chain in which it is embedded. The role of ports and port authorities, and the way in which they position themselves in the new business environments beyond 2001 must be defined within a paradigm of ports as elements in value-driven chain systems, not simply as places with particular, if complex, functions.     

Ports as elements in value-driven chain systems: the new paradigm

This paper argues that, with the rapid and pervasive restructuring of supply chains and of the logistics pathways in which ports are embedded, existing paradigms no longer offer adequate insights into the functions of ports or port authorities. Rather, ports must now be seen as elements in value-driven chain systems or in value chain constellations. They deliver value to shippers and to third party service providers; customer segmentation and targeting is on the basis of a clearly specified value proposition; and the port captures value for itself and for the chain in which it is embedded. The role of ports and port authorities, and the way in which they position themselves in the new business environments beyond 2001 must be defined within a paradigm of ports as elements in value-driven chain systems, not simply as places with particular, if complex, functions.     

A cost-benefit study of the Suez Canal large-scale dredging project

The choices faced by shippers are generally complex. Typically, the shipper is presented with a range of alternative carriers, each of which has its individual strengths and weaknesses. A survey of companies purchasing shipping services in an overnight RO/RO ferry trade was conducted to identify their priorities and to help understand and the decision-making process. The shippers were found to be conservative decision makers with a strong emphasis on quality of service.     

Carrier selection in a RO/RO ferry trade Part 1. Decision factors and attitudes

The choices faced by shippers are generally complex. Typically, the shipper is presented with a range of alternative carriers, each of which has its individual strengths and weaknesses. A survey of companies purchasing shipping services in an overnight RO/RO ferry trade was conducted to identify their priorities and to help understand and the decision-making process. The shippers were found to be conservative decision makers with a strong emphasis on quality of service.     

Evaluation of foreign trade transport accessibility for Mainland China

The foreign trade transport accessibility (FTTA) of Mainland China to overseas regions is studied in terms of the shipping connectivity and achievable market scales. First, the concept of FTTA is defined. Second, the path choice behavior of shippers is analyzed, and a method to measure FTTA is proposed. Last, with 357 cities in Mainland China as the origins and eight overseas regions as the destinations, the FTTAs from origins to destinations are evaluated. The study is helpful to acquaint decision-makers with the FTTA’s spatial distribution and to offer information by which China can expand its export-oriented industry and optimize its port and shipping industries.     

Port Specialization and Efficiency—The Case of Ghana

The US Shipping Act of 1984 permits ocean liner vessel operators and shippers to make use of service contracts to further their mutual interests. However, starting from the very day this novel provision was incorporated into the Act, it has remained as a bone of contention between shippers and carriers serving US trade routes. This article highlights the major issues that have sprouted subsequent to the introduction of service contracts in ocean liner shipping. The author concludes with some logical suggestions to fine-tune the Act, without interfering with its legislative framework.