Assessing asymmetric response effect of behavioral intention to service quality in an integrated psychological decision-making process model of intercity bus passengers: a case of Taiwan

This study introduces the concept of loss aversion to consumer behavioral intention at the personal psychological level to develop an integrative structural equation model for analyzing traveler psychological decision making. In this model, the relationship between behavioral intention and service quality is a non-smooth function based on the theory of loss aversion. The expectation service quality in the SERVQUAL model proposed by Parasuraman, Zeithaml, and Berry (PZB) serves as a reference point. This model can be applied to analyze the effect of non-smooth response of behavioral intention to service quality in a traveler psychological decision-making process model. Intercity travel among cities in Taiwan is used as an empirical example. Data were gathered in cities in Taiwan via a questionnaire survey, and the model was tested using path analysis performed by LISREL. The empirical result shows that all causal relationships are statistically significant. Service quality loss influences repurchase intention more than does Service quality gain. Finally, this study concludes by discussing managerial implications and suggesting directions for future research.

Urban form,travel time,and cost relationships with tour complexity and mode choice

The primary purpose of this study was to investigate how relative associations between travel time, costs, and land use patterns where people live and work impact modal choice and trip chaining patterns in the Central Puget Sound (Seattle) region. By using a tour-based modeling framework and highly detailed land use and travel data, this study attempts to add detail on the specific land use changes necessary to address different types of travel, and to develop a comparative framework by which the relative impact of travel time and urban form changes can be assessed. A discrete choice modeling framework adjusted for demographic factors and assessed the relative effect of travel time, costs, and urban form on mode choice and trip chaining characteristics for the three tour types. The tour based modeling approach increased the ability to understand the relative contribution of urban form, time, and costs in explaining mode choice and tour complexity for home and work related travel. Urban form at residential and employment locations, and travel time and cost were significant predictors of travel choice. Travel time was the strongest predictor of mode choice while urban form the strongest predictor of the number of stops within a tour. Results show that reductions in highway travel time are associated with less transit use and walking. Land use patterns where respondents work predicted mode choice for mid day and journey to work travel.

Subsidy and public transit performance: A factor analytic approach

The need to measure and evaluate transit system performance has led to the development of numerous performance indicators. However, depending upon the indicator, we oftentimes reach different conclusions regarding transit system performance. The research reported in this paper uses factor analytic methods to generate a set of underlying attributes (factors) that capture the performance of public transit systems in Indiana. Similar to what is reported in the literature, this study finds three attributes that best describe transit system performance: efficiency, effectiveness, and overall performance. Based upon systemsÕ factor scores, the study finds that systems scoring highly on one attribute generally perform well on the remaining attributes. Further, there is an inverse relationship between system performance and subsidies, a finding that supports performance based subsidy allocations.     

Acceleration noise and level of service of urban roads - A case study

Capacity measurement of roads under mixed traffic conditions as prevailing in India is ambiguous as it varies with time, composition of traffic and roadway encroachments. High incidence of slow moving vehicles and tricycles adds to the problem. Volume - capacity ratio appears to be an inadequate measure of defining level of service under mixed traffic situations. An attempt is made in this paper to explore the possibility of presenting unconventional parameters like standard deviation of speed, co-efficient of variation of speed and acceleration noise as possible measures of level of service. Tentative ranges of acceleration noise are proposed in association with flow and speed to explain level of service of urban roads catering to mixed traffic. The results are based on a study conducted in Madras, a major metropolitan city of India.     

Factors influencing support for local transportation sales tax measures

Sales tax measures passed at the local level and dedicated to transportation projects have become increasingly popular in the United States. While revenues from fuel taxes stagnate, growth of local transportation sales taxes (LTSTs), most approved in local elections, has led to a gradual shift of the financial base for transportation projects away from user fees and toward broader-based taxes. In this study, the relationship between voter support and the social, political, and geographic characteristics of the voters is explored. Using precinct-level voting data and census demographic data for three local transportation sales tax elections in Sonoma County, in the San Francisco Metropolitan area of California, regression models were constructed to analyze this relationship. In addition, the relationship between the outcomes of the three measures was explored to better understand which transportation projects might have garnered more support for the successful measure. It was found that the closer voters lived to the transportation projects to be funded, the greater their support. Higher incomes were also positively related to support, controlling for other variables. Political leanings were found to affect support, with the direction of the effect dependent upon the project list in each measure’s expenditure plan. Finally, it appears that the latest measure, which passed successfully, benefited greatly from its multi-modal expenditure plan.     

The price of uncertainty in pavement infrastructure management planning: An integer programming approach

Currently there is a true dichotomy in the pavement maintenance and rehabilitation (M&R) literature. On the one hand, there are integer programming-based models that assume that parameters are deterministically known. On the other extreme, there are stochastic models, with the most popular class being based on the theory of Markov decision processes that are able to account for various sources of uncertainties observed in the real-world. In this paper, we present an integer programming-based alternative to account for these uncertainties. A critical feature of the proposed models is that they provide – a priori – probabilistic guarantees that the prescribed M&R decisions would result in pavement condition scores that are above their critical service levels, using minimal assumptions regarding the sources of uncertainty. By construction of the models, we can easily determine the additional budget requirements when additional sources of uncertainty are considered, starting from a fully deterministic model. We have coined this additional budget requirement the price of uncertainty to distinguish from previous related work where additional budget requirements were studied due to parameter uncertainties in stochastic models. A numerical case study presents valuable insights into the price of uncertainty and shows that it can be large.     

Railway wheel-flat detection and measurement by ultrasound

This work presents an innovative ultrasound technique designed to detect and quantify flats formed in the rolling surface of railway wheels. Differently from other approaches, ultrasonic pulses (Rayleigh waves) are sent over a measuring rail. The variations in the round-trip time of flight (RTOF) of the ultrasound pulse to the rail-wheel contact point allow detecting and quantifying the wheel-flats. In spite of the wear state of the irregularity, the method provides the loss of material and the length of the flat originally formed by abrasion. A theoretical background supports the technique which offers many advantages for railway maintenance. Simulations and experimental results match the expected ones.     

Simulating the impacts of household travel on greenhouse gas emissions,urban air quality,and population exposure

This paper establishes a link between an activity-based model for the Greater Toronto Area (GTA), dynamic traffic assignment, emission modelling, and air quality simulation. This provides agent-based output that allows vehicle emissions to be tracked back to individuals and households who are producing them. In addition, roadway emissions are dispersed and the resulting ambient air concentrations are linked with individual time-activity patterns in order to assess population exposure to air pollution. This framework is applied to evaluate the effects of a range of policy interventions and 2031 scenarios on the generation of vehicle emissions and greenhouse gases in the GTA. Results show that the predicted increase of approximately 2.6 million people and 1.3 million jobs in the region by 2031 compared to 2001 levels poses a major challenge in achieving meaningful reductions in GHGs and air pollution.     

Design and evaluation of an integrated inventory and transportation system

This paper proposes the adoption of an integrated inventory and transportation system (IITS) to minimize the total costs of inventory and transportation. A non-linear programing is developed by analyzing transportation and inventory costs with one supplier and many retailers in the distribution environment. The paper compares the proposed model with the traditional approach in computing total costs with numerical data. The results indicate that the total costs can be optimized by adopting integrated programing rather than the traditional approach, along with achieving improved customer service levels. In particular, sensitivity analysis is applied to determine the performance of the IITS under various transportation costs, holding costs and shortage costs. It shows that the transportation cost per unit is most sensitive in the proposed model. In this situation, the IITS is more effective for cost saving when set-up cost, holding and shortage costs are high, but is less effective for situations involving high per-unit transportation costs.     

Isolating high-priority metro and feeder bus transfers using smart card data

Fixed-rail metro (or ‘subway’) infrastructure is generally unable to provide access to all parts of the city grid. Consequently, feeder bus lines are an integral component of urban mass transit systems. While passengers prefer a seamless transfer between these two distinct transportation services, each service’s operations are subject to a different set of factors that contribute to metro-bus transfer delay. Previous attempts to understand transfer delay were limited by the availability of tools to measure the time and cost associated with passengers’ transfer experience. This paper uses data from smart card systems, an emerging technology that automatically collects passenger trip data, to understand transfer delay. The primary objective of this study is to use smart card data to derive a reproducible methodology that isolates high priority transfer points between the metro system and its feeder-bus systems. The paper outlines a methodology to identify transfer transactions in the smart card dataset, estimate bus headways without the aid of geographic location information, estimate three components of the total transfer time (walking time, waiting time, and delay time), and isolate high-priority transfer pairs. The paper uses smart card data from Nanjing, China as a case study. The results isolate eight high priority metro-bus transfer pairs in the Nanjing metro system and finally, offers several targeted measures to improve transfer efficiency.