Willingness to Pay for Airline Service Quality

Abstract

This paper looks at estimated valuations of some service‐quality attributes in an airline choice context using stated preferences methods. The analysis is based on information obtained in the most important route connecting the Canary Islands with the Iberian Peninsula: Gran Canaria–Madrid, and tries to contribute to the body of knowledge in this area, given the relatively few studies of the monetary valuations of air travel regarding level‐of‐service attributes. A feature of this analysis is the examination of variations in values according to different characteristics of the service, such as price, penalties for changes in the ticket, legroom, food, etc.; the currently experienced level of the attribute, and various socio‐economic factors that affect the characteristics of the trip and passengers. In addition, the important issue of added value regarding different attributes is addressed, obtaining the willingness‐to‐pay for different improvements of service quality. A further analysis is made about how taste heterogeneity (market segments) affects these values. Results from the stated preference experiment and the market value of some comparable service are also compared. Finally, the paper brings together evidence from other studies and compares them with the findings obtained herein.     

Accompanied versus Unaccompanied Transport in Short Sea Shipping between Spain and Italy: An Analysis from Transport Road Firms Perspective

Short sea shipping (SSS) is called to play a key role in ensuring sustainable mobility in the European context. In the past years several studies tried to define the SSS requirements and also to identify the SSS lines that were economically viable. However, no studies approach the profile of their users—the road transport firms—and the organizational patterns adopted by them, in order to gain a better understanding of this transport modality. This research, on the basis of a sample of 81 international road transport firms that use SSS between Spain and Italy, analyses the profile of these firms and certain elements inherent to their relationship with the shipping firms, according to the two modalities of organizing their SSS transport operations: accompanied versus unaccompanied.     

Determinants of Efficiency at Major Brazilian Port Terminals

This paper reports on the use of different approaches for measuring the efficiency of major Brazilian port terminals. Two of the most important approaches, DEA (Data Envelopment Analysis) and SFA (Stochastic Frontier Analysis), were performed on data collected from 25 terminals. The findings indicate that the majority of Brazilian terminals are running short on capacity due to the export boom that has occurred over the past few years and due to the lack of investment in capacity expansion. Furthermore, efficiency measurements derived from a reduced model with only one input and one output were explained based on variables such as type of cargo handled (container or bulk), connectivity of the terminal to railroads, and control (state or private) of the terminal. Implications and directions for future research are explored.     

Exploring the links between personal networks, time use, and the spatial distribution of social contacts

Although the study of the role of the social context in travel behavior and activity patterns has recently gained attention, the empirical evidence supporting the relationship between social networks and the temporal and spatial characteristics of social activities is still limited. With this motivation, this paper studies the link between “longer term” (social networks) and “shorter term” (social activities) social decisions, by exploring the intertwined relationship between the individuals’ personal networks attributes, and the spatiotemporal characteristics of their daily social activities. The paper contributes to the literature by adding two key aspects to the study of the role of social networks on travel behavior: the social networks’ structure, and the spatiality of all individuals participating on the social activities. Based on data which link people’s personal networks and time use, and using a structural equation modeling approach, the paper studies the influence of individual and interactional attributes on the duration, distance, and number of people involved in social daily activities. The results show that aspects such as tie social closeness, gender and age similarity, and network density, help to understand social activity duration and distance, complementing traditional socio-demographic aspects such as income, occupation, and accessibility to services. In this way, socio-demographic attributes are not enough to explain the spatiotemporal dimension of daily activities which makes necessary to include variables related to the social context to explain with a higher level of accuracy both the duration and distance traveled to the activity.     

Quality indicators and capacity calculation for RoRo terminals

Abstract

Road freight transportation has increased dramatically over recent years along with its impacts such as congestion, noise, and pollution. As a result, European and US governments have started policies to promote alternatives to road transportation, such as logistic chains containing a Short Sea Shipping (SSS) link. Road is, by definition, a more flexible means of transportation than shipping, which is usually cheaper. Therefore, to move traffic to SSS chains, it is necessary to provide fast, frequent, and reliable maritime transportation. In this sense, roll-on/roll-off (RoRo) vessels are the most convenient ships to be used, since they have smaller dwell times in port and, therefore, this is a kind of traffic likely to increase dramatically. The foreseeable increase of this kind of traffic must meet with an increase in the actual capacity by means of either improvement in performance and possible enlargements of existing terminals or the construction of new terminals. In that sense, this paper proposes a simple methodology to calculate the capacity of a RoRo terminal, whether already in operation or during its design process, and relate it to some quality standards by means of quality indicators, which should lead to the definition of Levels of Service similar to those already used in roads and airports. The paper ends by applying the methodology to a real terminal in Barcelona, Spain.     

New procedure to estimate the brake warping in a roller tester

Vehicle systems such as the steering, brakes and suspension greatly influence vehicle safety. Therefore, these systems must be inspected to guarantee that they are functioning correctly and to certify that the vehicle is functioning at a satisfactory safety level. In disc brakes, warping is one of the principal reasons for vibrations and noise, and it contributes to diminished brake efficiency. Currently, the International Motor Vehicle Inspection Committee (CITA) demands disc brake warping inspections occur during periodic motor vehicle inspections (PMVIs); however, the procedure to carry out this inspection is not well defined. In this investigation, the warping phenomenon has been analyzed, and a new inspection procedure is proposed.     

测试光网络的突发信号源研究

随着IP业务的增长,光接入网和交换网中的数据业务呈现明显的突发特征,需要一种反映实际突发性的光信号源.本文通过对突发数据包物理特征的分析,提出了一种生成数据包的方法,给出了由均匀分布产生某一概率分布数据包的证明.分析了光调制器件的增益特性,提出改善突发信号质量的二级调制方法,并进行了相关实验,取得了预想的结果.     

近景摄影在隧道新奥法中的应用研究

采用近景摄影的方法, 以获取隧道开挖的实态轮廓线, 从而获得任意断面的超挖、欠挖数据． 另外, 通过前后两次的测摄可获取围岩的变形数据, 利用以上数据可对隧道围岩结构进行受力分析、计算, 也可确定最佳二次衬砌时间．     

ISM Code implementation: an investigation of safety issues in the shipping industry

Acknowledging that shipping safety continues to be a major topic of interest in the maritime community, the present study attempts to identify the critical factors of International Safety Management (ISM) Code implementation, to identify the dimensions that describe whether the ISM Code has fulfilled its intended purpose as well as to assess their interrelationships. Moreover, the present study aims to explore whether the fulfillment of the Code’s intended purpose is associated with accident reduction. Evidence was drawn from a sample of 63 masters and chief officers who have hands-on onboard experience on ISM Code implementation and data were analyzed through the use of Exploratory Factor Analysis (EFA), correlation analysis, and binomial logistic regression. Findings indicate that the critical factors of ISM Code implementation can be categorized in the crew-related and the company-related dimensions. Also, the fulfillment of the intended purpose of the ISM Code consists of the factors of safety management system efficiency and increased safety, which were also found to be significantly associated with the crew-related dimension of ISM Code implementation. Finally, results showed that both safety management system efficiency and increased safety increase the probability of accident reduction at the highest level.