Assessing asymmetric response effect of behavioral intention to service quality in an integrated psychological decision-making process model of intercity bus passengers: a case of Taiwan

This study introduces the concept of loss aversion to consumer behavioral intention at the personal psychological level to develop an integrative structural equation model for analyzing traveler psychological decision making. In this model, the relationship between behavioral intention and service quality is a non-smooth function based on the theory of loss aversion. The expectation service quality in the SERVQUAL model proposed by Parasuraman, Zeithaml, and Berry (PZB) serves as a reference point. This model can be applied to analyze the effect of non-smooth response of behavioral intention to service quality in a traveler psychological decision-making process model. Intercity travel among cities in Taiwan is used as an empirical example. Data were gathered in cities in Taiwan via a questionnaire survey, and the model was tested using path analysis performed by LISREL. The empirical result shows that all causal relationships are statistically significant. Service quality loss influences repurchase intention more than does Service quality gain. Finally, this study concludes by discussing managerial implications and suggesting directions for future research.

Urban form,travel time,and cost relationships with tour complexity and mode choice

The primary purpose of this study was to investigate how relative associations between travel time, costs, and land use patterns where people live and work impact modal choice and trip chaining patterns in the Central Puget Sound (Seattle) region. By using a tour-based modeling framework and highly detailed land use and travel data, this study attempts to add detail on the specific land use changes necessary to address different types of travel, and to develop a comparative framework by which the relative impact of travel time and urban form changes can be assessed. A discrete choice modeling framework adjusted for demographic factors and assessed the relative effect of travel time, costs, and urban form on mode choice and trip chaining characteristics for the three tour types. The tour based modeling approach increased the ability to understand the relative contribution of urban form, time, and costs in explaining mode choice and tour complexity for home and work related travel. Urban form at residential and employment locations, and travel time and cost were significant predictors of travel choice. Travel time was the strongest predictor of mode choice while urban form the strongest predictor of the number of stops within a tour. Results show that reductions in highway travel time are associated with less transit use and walking. Land use patterns where respondents work predicted mode choice for mid day and journey to work travel.

The impact of high-speed technology on railway demand

This paper estimates a passenger railway demand function to analyse effects arising from the introduction and use of high-speed technologies. The paper reports estimates of demand elasticities with respect to price, income, quality of service and a range of exogenous characteristics. The results show that travel time savings from conventional high-speed technology have a larger impact on passenger demand than tilting train technology. The introduction of conventional high-speed technology is associated with an 8% increase in passenger railway demand. Increasing the use of either type of high-speed technology appears to induce small positive effects on demand beyond those obtained from usual traffic density increases on non-high-speed existing technology.

Modeling children’s school travel mode and parental escort decisions

Understanding of the activity-travel patterns of children is becoming increasingly important to various policy makers. Further, there is also a growing recognition that intra-household interactions need to be explicitly accommodated in travel models for realistic forecasts and policy evaluation. In the light of these issues, this paper contributes towards an overall understanding of the school-travel behavior of children and the related interdependencies among the travel patterns of parents and children. An econometric model is formulated to simultaneously determine the choice of mode and the escorting person for children’s travel to and from school. The 2000 San Francisco Bay Area Travel Survey (BATS) data are used in the model estimation process. Empirical results indicate that the characteristics of child like age, gender, and ethnicity, and employment and work flexibility characteristics of the parents have strong impacts on the mode choice decisions. In addition, the impacts of some of these attributes on the choice of mode to school are different from the corresponding impacts on the choice of mode from school. The distance between home and school is found to strongly and negatively impact the choice of walking to and from school, with the impact being stronger for walking to school. Several land-use and built-environment variables were explored, but were found not to be statistically significant predictors.

A methodological approach for developing and assessing business models for flexible transport systems

Flexible transport services include a wide range of demand responsive transport systems that provide non-conventional passenger and freight transportation services. Several alternative business models varying according to the local market conditions, the socio-economic, legal, and institutional framework may be developed for the provision of Flexible Transport Systems (FTS). The objective of this paper is twofold: first to present an integrated methodological framework for developing and assessing alternative FTS business models and second to demonstrate its applicability to a case study regarding the prioritization of alternative FTS business models for the provision of flexible passenger transport services in Helsinki.

Methodology for the qualitative evaluation of pedestrian crossings at road junctions with traffic lights

The aim of this work is to test the application of a method for making a qualitative evaluation of pedestrian crossings, based on the methodology of Khisty (Transportation Research Record 1438:45–50, 1994). The study identifies the Performance Measures (Comfort, Safety, System Continuity), with their respective attributes (waiting time, space available while waiting to cross, number of pedestrians, one-way or two-way street, state of the road surface, road width, vehicle speed, visibility, lighting conditions, guardrails, absence of obstacles in vicinity, state of sidewalks, lowered kerb, pedestrian signals, central island), which may be utilized in the evaluation. The first step was to ascertain the relative importance, from the point of view of the pedestrian, of the Performance Measures employed. Then the level-of-service (LOS), as perceived by the users, was determined for each of the pedestrian crossings in the survey, on the basis of the users’ level of satisfaction with each attribute. Khisty’s methodology makes it possible to relate the overall level of satisfaction with a qualitative LOS for the pedestrian facility under analysis. The chosen methodology was adapted to the Brazilian context, in a case study carried out in the city of São Paulo (Brazil), in collaboration with the local Traffic Engineering Corporation (Companhia de Engenharia de Tráfego, CET-SP). To this end, four pedestrian crossings at road junctions with traffic lights were analysed. The qualitative LOS obtained were compared to the quantitative LOS, calculated according to the Highway Capacity Manual (TRB 2000).     

An exploratory analysis of joint-activity participation characteristics using the American time use survey

This paper presents a detailed exploratory analysis of joint activity participation characteristics using the American Time Use Survey (ATUS). As a very large nationwide survey that explicitly elicited information on both household and non-household companions for each activity episode, the ATUS is ideally suited for this analysis. Several intuitive and interesting results are obtained. Joint episodes are found to be of longer durations, significantly likely to take place at the residence of other people, and often confined to certain time periods of the weekday. In addition, important differences in these characteristics are also observed based on activity purpose, companion type, and the day of the week. These findings are intended to provide the basis for the justification of detailed collection of joint activity–travel participation information in household activity–travel surveys, and also as a stimulant for further empirical analysis and modeling of joint activity participation behavior.

Comparison on travel scheduling between driving and walking trips by habitual car users

Research on walking behavior has become increasingly more important in the field of transportation in the past decades. However, the study of the factors influencing the scheduling decisions related to walking trips and the exploration of the differences between travel modes has not been conducted yet. This paper presents a comparison of the scheduling and rescheduling decisions associated with car driving trips and walking trips by habitual car users using a data set collected in Valencia (Spain) in 2010. Bivariate probit models with sample selection are used to accommodate the influence of pre-planning on the decision to execute a travel as pre-planned or not. The explicative variables considered are: socio-economic characteristics of respondents, travel characteristics, and facets of the activity executed at origin and at destination including the scheduling decisions associated with them. The results demonstrate that a significant correlation exists between the choices of pre-planning and rescheduling for both types of trips. Whether for car driving or walking trips, the scheduling decisions associated with the activity at origin and at destination are the most important explicative factors of the trip scheduling and rescheduling decisions. However, the rescheduling of trips is mainly influenced by modifications in the activity at destination. Some interesting differences arise regarding the rescheduling decision processes between travel modes: if pre-planned, walking trips are less likely to be modified than car driving trips, showing a more rigid rescheduling behavior.     

Users’ perceptions and willingness to pay in interurban toll roads: identifying differences across regions from a nationwide survey in Spain

Users’ acceptability is considered one of the key drivers for the successful implementation of transport policy measures. This is especially crucial in the case of toll roads since they are financed through drivers’ contributions. Previous literature in this field has mainly focused on measuring users’ attitudes towards urban congestion pricing strategies. However limited research has been developed concerning interurban toll roads. Previous research shows that socioeconomic variables are not conclusive to explain users’ perceptions towards tolls. By contrast, other drivers such as regional differences seem to play a more important role, especially when charging conditions within the same nation greatly vary across regions. This paper analyzes regional differences in users’ attitudes within an asymmetrical distribution of the toll road network across regions. Based on a nationwide survey conducted to road users in interurban toll roads in Spain, we develop both a binomial logit and a censored regression (tobit) model to explore drivers’ perceptions and willingness to pay. The research concludes that users from regions with a more extensive tolled network generally show a more negative attitude towards charges, but not necessarily a lower willingness to pay. The paper also points out that an asymmetrical distribution of toll roads across regions may result in negative perceptions among those users perceiving to be unfairly treated when compared to citizens in other regions.     

An activity-based approach of investigating travel behaviour of older people

The paper presents the results of an investigation on daily activity-travel scheduling behaviour of older people by using an advanced econometric model and a household travel survey, collected in the National Capital Region (NCR) of Canada in 2011. The activity-travel scheduling model considers a dynamic time–space constrained scheduling process. The key contribution of the paper is to reveal daily activity-travel scheduling behaviour through a comprehensive econometric framework. The resulting empirical model reveals many behavioural details. These include the role that income plays in moderating out-of-home time expenditure choices of older people. Older people in the highest and lowest income categories tend to have lower variations in time expenditure choices than those in middle-income categories. Overall, the time expenditure choices become more stable with increasing age, indicating that longer activity durations and lower activity frequency become more prevalent with increasing age. Daily activity type and location choices reveal a clear random utility-maximizing rational behaviour of older people. It is clear that increasing spatial accessibility to various activity locations is a crucial factor in defining daily out-of-home activity participation of older people. It is also clear that the diversity of out-of-home activity type choices reduces with increasing age and older people are more sensitive to auto travel time than to transit or non-motorized travel time.