Transit service quality analysis using cluster analysis and decision trees: a step forward to personalized marketing in public transportation

A transit service quality study based on cluster analysis was performed to extract detailed customer profiles sharing similar appraisals concerning the service. This approach made it possible to detect specific requirements and needs regarding the quality of service and to personalize the marketing strategy. Data from various customer satisfaction surveys conducted by the Transport Consortium of Granada (Spain) were analyzed to distinguish these groups; a decision tree methodology was used to identify the most important service quality attributes influencing passengers’ overall evaluations. Cluster analysis identified four groups of passengers. Comparisons using decision trees among the overall sample of all users and the different groups of passengers identified by cluster analysis led to the discovery of differences in the key attributes encompassed by perceived quality.     

Airport taxi planning: Lagrangian decomposition

The airport taxi planning (TP) module is a decision tool intended to guide airport surface management operations. TP is defined by a flow network optimization model that represents flight ground movements and improves aircraft taxiing routes and schedules during periods of aircraft congestion. TP is not intended to operate as a stand‐alone tool for airport operations management: on the contrary, it must be used in conjunction with existing departing and arriving traffic tools and overseen by the taxi planner of the airport, also known as the aircraft ground controller. TP must be flexible in order to accommodate changing inputs while maintaining consistent routes and schedules already delivered from past executions. Within this dynamic environment, the execution time of TP may not exceed a few minutes. Classic methods for solving binary multi‐commodity flow networks with side constraints are not efficient enough; therefore, a Lagrangian decomposition methodology has been adapted to solve it. We demonstrate TP Lagrangian decomposition using actual data from the Madrid‐Barajas Airport. Copyright © 2011 John Wiley & Sons, Ltd.     

Short Sea Shipping in Supply Chains. A Strategic Assessment

The feasibility of implementing short sea shipping (SSS) between two specific ports has been typically approached on the operative level, in terms of time and cost for a specific origin–destination pair. This paper focuses on the strategic level. Particularly, its goal is to study the potential of SSS in different industrial sectors by analysing their freight-distribution strategies. To achieve the objective, some standard freight-distribution strategies are defined based on the requirements of the industry, the demand and the product being transported. The information is complemented with a survey of more than 100 Spanish companies distributing internationally. As a result it is concluded that there are economies of scale related to the size of the carrier (the ship) and its capacity to absorb the variability in demand. This potential increases with the cargo value. Additionally, a framework of supply/distribution chains is provided which can help to identify potential customers/sectors and the feasibility of new potential shipping lines. The value of this paper resides in its approach (strategic, instead of operational/tactical), and the solid groundwork point provided for future researchers.     

Cross-sector Analysis of Four Renegotiated Transport PPPs in Portugal

Abstract

This paper uses the Fertagus renegotiation results as a reference and explores the features that made it such a widely commended case, aiming to identify the best practice to be followed in other cases. The two main questions that this paper aimed to respond were: Was the success of the renegotiation process in the Fertagus contract due to mode-specific factors? Are those factors (mode specific or not) transferable to other modes under public private partnership (PPP) contracts and if so, to what extent? Regarding the mode specificity and transferability analysis, it can be noticed that much of the features were not mode specific in theory, however for the successful transferability to other transport modes, some changes should be made to the PPP model taking into account modal specificities and national contexts.     

Generating twins to build weekly time use data from multiple single day OD surveys

Origin-Destination surveys, which are regularly conducted in many cities (to calibrate transport models), contain indirect information on individual time use that can be recovered through the declared trip purpose. Although this data source is very rich, it has two limitations for the calibration of time use models: the level of disaggregation regarding time use is constrained by the definition of trip purposes, and the information gathered on different time periods is usually obtained from different individuals. In this paper we propose a new method to overcome the second limitation, transforming the original daily observations into individual-weeks. For every working day observation we build Saturday and Sunday “twins” as a convex combination of observed weekend individuals such that the distance between the attributes of the working day individual and the synthetic twin is minimized. We applied this procedure to the Santiago OD survey, and generated a database of weekly observations particularly rich for model calibration and segmentation.     

Sustainability at Spanish ports specialized in liquid bulk: evolution in times of crisis (2010–2015)

In Spain, 28 Port Authorities of general interest moved more than 168 thousand tonnes of liquid bulk (34% of overall traffic) in 2015. Almost 82% of this amount corresponded to eight ports (G-8) that have a refinery within their facilities. This unique degree of specialization and concentration makes this set of ports an ideal sample to analyse the evolution of their sustainability levels, particularly during the crisis started in 2008 and onwards. A proprietary methodology based on Multidimensional Synthetic Indices has been used. The comparison of the findings obtained for 2010 and 2015 allows a diagnosis of the evolution of port sustainability measured through the economic, institutional, environmental and social dimensions to be established, as well as a study of the patterns of behaviour that each port has followed in this issue.     

Assessing the impacts of driving environment on driving behavior patterns

Transportation - Considering the role of behavioral and environmental factors on road accidents and traffic intensities, the characterization of vehicle use and driver behavior opens new...     

Assessing the influence of indicators’ complexity on hybrid discrete choice model estimates

Transportation - Hybrid discrete choice (HDC) modeling requires indicators to allow for the identification of latent variables. An indicator usually expresses the level of agreement of a respondent...     

Reassessing the commuting penalty for immigrants: new evidence from Spain

Transportation - This article examines the differences in commuting length between native and immigrant employees in Spain, a relevant issue since immigrants' longer commuting times may, among...     

Potential economic benefits of using a weather ship routing system at Short Sea Shipping

This contribution investigates the economic benefits of using weather ship routing on Short Sea Shipping (SSS) activities. The investigation is supported with the development of a ship routing system based on pathfinding algorithm, the parametrization of the wave effect on navigation, and the use of high-resolution meteo-oceanographic predictions. The optimal ship routing analysis is investigated in a European SSS system: the link between Spanish and Italian ports. The results show the economic benefits using ship routing in SSS during energetic wave episodes. The rate of cost savings may reach 18% of the total costs under particular bad weather conditions in the navigation area. The work establishes the basis of further developments in optimal route applied in relatively short distances and its systematic use in the SSS maritime industry.