On the effect of operational service attributes on transit satisfaction

Public transport (PT) providers aim to offer services that meet users’ satisfaction, and for this, they can control some operational service attributes such as frequency, speed, crowdedness and reliability. Understanding how these objective attributes affect user satisfaction is essential to improve it cost-effectively, but these associations have not been examined enough in the PT literature. This study aims to unveil how key transit operational variables actually experienced by users affect their satisfaction. We analysed data derived from a multiannual consumer satisfaction survey for the Santiago de Chile Metro system; between January 2013 and June 2016 (n?=?41,993), where approximately 1000 questionnaires were completed each month. We also gained access to a set of operational variables managed by Metro for the same period, including more than 1.4 million records. With this unique dataset, we first developed a structural equation model (SEM) with users’ perceived attributes, finding that safety, ease of boarding, response to critical incidents (CI), the number and type of CI endured, and information, were the variables that mostly affected satisfaction. We also examined heterogeneity in transit satisfaction with SEM-MIMIC models, by characterising the user population through their trip and socioeconomic characteristics, finding a striking result: that as users age they are more satisfied with the system. Next, we assessed whether including operational service attributes, such as crowding levels, frequency, commercial speed and CI, added predictive power to the proposed model. We found that the number of CI, speed, frequency and crowdedness, plus their variability (measured through the coefficient of variation), affected transit satisfaction at significant levels. Including these objective service attributes provided more explanatory power to the SEM-MIMIC transit satisfaction models. Policy recommendations for improving satisfaction, derived from our results, are: to implement an automatic control system for the number of passengers on Metro platforms (as safety and ease of boarding are critical issues for passengers); and to deploy a comprehensive tactical plan to address CI: determine which happen more often, take actions to minimise them and provide better responsive actions.

     

Short run fare elasticities for Bogotá’s BRT system: ridership responses to fare increases

Transportation - The fare policy of the BRT system in Bogotá, in order to cover its operating costs, has consisted of steadily fare increases, since its creation until 2012. To date, no study...     

大口径高钢级薄壁油气管道封堵系统的改造与应用

随着高钢级管道应用日益广泛,同等压力的壁厚也变得越来越薄,管道内径增大,原有的管道封堵系统无法实现封堵密封。为了解决该问题,采用结构优化分析和现场应用验证等方法,对原有封堵头和三通等进行适应性改造、试验和工程应用。结果表明:封堵系统的改造能够重复利用原有封堵三通和封堵头,满足薄壁油气管道的开孔封堵作业和工程应用并且降低了工程成本。     

我国引咎辞职制探析

引咎辞职制度是我国干部人事制度改革的重要内容,是加强社会主义道德建设,加强党的执政能力建设以及缓和政府与人民之间的矛盾的制度保障。本文从多角度分析了推行引咎辞职制的深远意义,且建于其基础上提出了一些关于有效推行引咎辞职制的对策。     

BP模型在闽江岸线变形预测中的应用

河道岸线变形问题是一个复杂的非线性动力系统问题,文中利用神经网络处理非线性问题的优势,以闽江竹歧至侯官河段为研究对象,建立预测河道岸线变形的BP神经网络模型。通过对河道岸线变形影响因子的分析,确立了2种输入、输出因子模式。结果表明,模型输入、输出因子的选择对模型预测结果影响很大,选用合适的输入、输出因子,会得到比较好的预测效果。     

企业并购中的目标企业核心竞争力评估

目前在并购中,并购双方以各自核心竞争力优势为基础进行战略并购,以便达到优势互补,实现企业的持久竞争优势。因此,在目标企业评估中,目标企业核心竞争力的评估应受到重视,其内容主要包括技术创新能力和组织管理能力等方面。目前,我国对目标企业核心竞争力评估还不够重视,处于初级阶段。针对这种情况,对我国目标企业核心竞争力评估应从完善资本市场,使并购双方拥有更多自主权;通过产权制度改革将国有企业培育成合格的市场主体等方面入手采取相应对策。     

列车控制网络专用双绞线传输特性的研究

根据传输线理论,给出双绞线的分布参数信道模型。通过分析普通双绞线的参数,采用数值拟合的方法推导出MVB物理层介质的数值模型参数,建立RLCG数值模型,并对R、L、C和G的频率特性进行仿真分析,得出传输线的频谱特性、特征阻抗、系统可靠运行情况下的衰减特性、可用带宽、信道容量等,最终实验验证了模型的正确性,为进一步研究列车专用双绞线的信号传输特性提供了支持。     

基于工业以太网的高速列车通信网络仿真研究分析

现代高速列车需要传输大量的数据.传统的现场总线存在带宽低的缺点,不能满足大量数据的传输任务,而工业以太网具备带宽高、成本低等方面的优势.利用仿真软件OPNET,搭建了基于工业以太网的高速列车通信网络仿真模型.针对实际高速列车网络通信数据特性进行分类,并对其进行分析和建模.通过仿真,对基于宽带100 M和1 000 M的工业以太网列车通信网络的延时特性和利用率等方面进行比较分析.仿真结果表明,宽带1 000 M工业以太网能够满足列车通信的实时性和可靠性要求.     

SS4型电力机车电压互感器潜伏性故障的预报

通过分析机车电压互感器用油品的常规理化性能指标、三比值编码规则、产气速率、CO/CO2比值、故障点温度修正计算公式等5个方面的信息,来预报机车电压互感器内部存在的潜伏性故障。经解体吊芯检查,确认互感器高压绝缘套管内壁顶部已被电弧放电烧黑,套管内导线所缠绝缘白布两端发黑,并有变黑的绝缘漆皮脱落,成功地预防了一起车顶电压互感器爆炸事故。