Time taken for residents to adopt a new public transport service: examining heterogeneity through duration modelling

When a new public transport service is introduced it would be valuable for public authorities, financing organisations and transport operators to know how long it will take for people to start to use the service and what factors influence this. This paper presents results from research analysing the time taken for residents living close to a new guided bus service to start to use (or adopt) the service. Data was obtained from a sample of residents on whether they used the new service and the number of weeks after the service was introduced before they first used it. Duration modelling has been used to analyse how the likelihood of starting to use the new service changes over time (after the introduction of the service) and to examine what factors influence this. It is found that residents who have not used the new service are increasingly unlikely to use it as time passes. Those residents gaining greater accessibility benefits from the new service are found to be quicker to use the service, although the size of this effect is modest compared to that of other between-resident differences. Allowance for the possibility that there existed a proportion of the sample that would never use the new service was tested using a split population model (SPD) model. The SPD model indicates that 36% of residents will never use the new service and is informative in differentiating factors that influence whether Route 20 is used and when it is used.

Estimating the robustness of questionnaire results: lessons from a mixed-mode survey of expectations for tele-working and road-based business travel

The robustness of questionnaire results to various forms of bias are explored in the context of a dual-mode (web and hardcopy) survey of employers’ anticipations of levels of employee commuting and business travel activity under a range of future ICT scenarios. The questionnaire incorporated several innovative features which, together with the dual-mode format, allowed an unusually wide range of analyses. For example: the robustness of respondents’ opinions was tested by examining the effect of incorporating alternative versions of a briefing text, one being very positive and one very negative, about the role of ICT; instrument bias was identified via detailed comparison of the results from the two versions of the questionnaire; and the impact of exogenous factors which are often ignored or taken as constant was assessed via special supplementary questions. Analysis showed that the robustness of opinions and expectations varied and was influenced by respondent characteristics, and that results from the two versions of the questionnaire differed significantly. It is concluded that opinions and expectations are less robust, and questionnaire results are more subject to bias and myopic interpretation, than is generally recognised and that web-based surveys seem particularly vulnerable to sampling bias. Methods are suggested for measuring robustness, for reducing bias and for validating and contextualising results. The use of contrasting briefing texts is recommended as a means of establishing the robustness of opinions and expectations while supplementary questions are recommended for validating and contextualising SP and SE exercises.

Understanding members' carsharing (activity) persistency by using econometric model

Carsharing is an innovative travel alternative that has recently experienced considerable growth and become part of sustainable transportation initiatives. Although carsharing is becoming increasingly a popular alternative transportation mode in North America, it is still an under‐researched area. Current research is aimed at better understanding of the behavior of carsharing users. For every member, a two‐stage approach microsimulates the probability of being active in any month using a binary probit model and given that a particular member is active during a month, the probability of that member using the service multiple times using a random utility‐based model. The model is estimated using empirical data from one of the largest carsharing companies in North America. The model estimates reveal that the activity persistency of members is positively linked to previous behaviors for up to 4 months, and that the influence of previous months weakens over time. It also shows that some attributes of the traveler (gender, age, and language spoken at home) impact his or her behaviors. Copyright © 2010 John Wiley & Sons, Ltd.     

Understanding the impacts of a combination of service improvement strategies on bus running time and passenger’s perception

Transit agencies implement many strategies in order to provide an attractive transportation service. This article aims to evaluate the impacts of implementing a combination of strategies, designed to improve the bus transit service, on running time and passenger satisfaction. These strategies include using smart card fare collection, introducing limited-stop bus service, implementing reserved bus lanes, using articulated buses, and implementing transit signal priority (TSP). This study uses stop-level data collected from the Société de transport de Montréal (STM)’s automatic vehicle location (AVL) and automatic passenger count (APC) systems, in Montréal, Canada. The combination of these strategies has lead to a 10.5% decline in running time along the limited stop service compared to the regular service. The regular route running time has increased by 1% on average compared to the initial time period. The study also shows that riders are generally satisfied with the service improvements. They tend to overestimate the savings associated with the implementation of this combination of strategies by 3.5-6.0 min and by 2.5-4.1 min for both the regular route and the limited stop service, respectively. This study helps transit planners and policy makers to better understand the effects of implementing a combination of strategies to improve running time and passenger’s perception of these changes in service.     

The determinants of long distance travel in Great Britain

This study analyses of the determinants of long distance travel in Great Britain using data from the 1995-2006 National Travel Surveys (NTSs). The main objective is to determine the effects of socio-economic, demographic and geographic factors on long distance travel. The estimated models express the distance travelled for long distance journeys as a function of income, gender, age, employment status, household characteristics, area of residence, size of municipality, type of residence and length of time living in the area. A time trend is also included to capture common changes in long distance travel over time not included in the explanatory variables. Separate models are estimated for total travel, travel by each of four modes (car, rail, coach and air), travel by five purposes (business, commuting, leisure, holiday and visiting friends and relatives (VFRs)) and two journey lengths (<150 miles and 150+ miles one way), as well as the 35 mode-purpose-distance combinations.The results show that long distance travel is strongly related to income: air is most income-elastic, followed by rail, car and finally coach. This is the case for most journey purposes and distance bands. Notable is the substantial difference in income elasticities for rail for business/commuting as opposed to holiday/leisure/VFR. In addition, the income elasticity for coach travel is very low, and zero for the majority of purpose-distance bands, suggesting coach travel to be an inferior mode in comparison to car, rail and air. Regarding journey distance, we find that longer distance journeys are more income elastic than shorter journeys.For total long distance travel, the study indicates that women travel less than men, the elderly less than younger people, the employed and students more than others, those in one adult households more than those in larger households and those in households with children less than those without. Long distance travel is also lowest for individuals living in London and greatest for those in the South West, and increases as the size of the municipality declines.     

The accuracy of proxy responses in a stated choice setting: A re-examination and some controversial conclusions

Data is typically gathered from an individual respondent who represents the group or the household. This individual is often identified as the “primary decision maker” and is asked to provide responses as a proxy for the group given that the cost of interviewing each member individually is impractical and/or expensive. The collection of joint preferences is rarely undertaken, with the use of proxy responses not uncommon in travel behaviour research. Under such a framework, there exists an assumption that the primary decision maker has perfect knowledge of other group member preferences, and bargaining behaviour, and is able to synthesise this information when providing a response on their behalf. The validity of such an assumption however remains an open question, with recent research calling the reliability of proxy responses into account (Bateman and Munro, 2009). In this paper, using three models estimated in willingness to pay space, we examine the accuracy of proxy responses in a stated choice experiment. We find that there is overlap between a proxy response and the own preferences of the individual providing the proxy choice, but while the proxy responses fail to represent the full preference heterogeneity that exists in the actual choices made by individuals, the proxy responses in aggregate provide a suitable replacement for actual data, subject to a number of caveats.     

Measuring quality of service in dial-a-ride operations: the case of a Canadian city

In many countries, dial-a-ride services are provided by public authorities to elderly and handicapped people who cannot use regular transit. Cost minimization is key to running these services, but one can observe a growing interest in quality measurement and improvement. A first step in improving quality is to define a quality measurement scale specific to dial-a-ride services. A second step is to incorporate quality measurements in mathematical models that serve as a basis for optimization algorithms. To this end, an extensive survey of dial-a-ride users was conducted in Longueuil, the largest suburb of Montreal, Canada. This paper describes the steps of the survey and presents its main conclusions: (1) 56 attributes were identified based on interviews, (2) the questionnaire developed has proved to be reliable and valid, (3) an exploratory factor analysis allowed us to determine 13 dimensions of quality in dial-a-ride services, (4) the most important criteria for users were identified, and (5) population segmenting variables by which subgroups of users can be categorized were also determined. Managerial implications of our results are also discussed.     

Interactive stated choice surveys: a study of air travel behaviour

Stated preference (SP) experiments are becoming an increasingly popular survey methodology for investigating travel behaviour. Nevertheless, some evidence suggests that SP experiments do not mirror decisions in real markets. With an increasing number of real world decisions made using the internet, an opportunity exists to improve the realism of the SP counterparts of such choices by aligning the choice environment with such online portals. In this paper, we illustrate the benefits of such an approach in the context of air travel surveys. Our survey is modelled on the interface and functionality of an online travel agent (OTA). As with a real OTA, many ticket options are presented. Sort tools allow the options to be reordered, search tools allow options to be removed from consideration, and a further tool allows attributes to be hidden and shown. Extensive use of these tools is made by the 462 respondents. A traditional SP component was also completed by the respondents. Our exploratory analysis as well as random utility model estimation results confirm not only that respondents seem to engage more actively with the interactive survey, but also that the resulting data allows for better performance in model estimation compared to a more conventional SP experiment. These results have implications for the study of other complex travel choices where interactive surveys may similarly be preferable to standard approaches.     

Bridge officers’ non-technical skills: a literature review

The present review examines the research literature on Non-Technical Skills (NTS) used by ships’ bridge officers in connection with navigation. The aim of the study was to (i) identify the cognitive and interpersonal skills which have been the focus of previous studies and (ii) explore how the content of these skills has been described. Databases searched included Academic Search Premier, PsycINFO, Science Direct, and Web of Science. Nineteen studies were included in the review. Five NTS were identified: situation awareness (SA), decision-making (DM), workload management (WM), communication, and leadership. In addition to discussing each skill, the review raises four overarching issues with the present literature for the bridge domain: (1) Have all the relevant skills been subject to exploration? (2) Have the skills identified been explored in detail? (3) There seems to be an uneven distribution of research between cognitive and interpersonal skills. (4) There is little research into understanding the skills as a complete taxonomy. Knowledge on how the skills are linked and interplay with one another is incomplete. Overall, further research on all these aspects of NTS in the maritime domain could increase scientific understanding and contribute to bridge operational practice and to the further development and evaluation of NTS training such as Bridge Resource Management (BRM).