Drivers of customer satisfaction with public transport services

This paper aims to improve the understanding of the drivers of customer satisfaction with public transport (PT). The methodology provides a relevant contribution to the previous studies since it highlights the complex interaction between the level and composition of satisfaction, negative social safety experiences (NSSEs), urban settings, and the PT mode used.Overall, PT users see the service attributes on-time performance, travel speed, and service frequency as the most important, followed by personnel/driver behaviour and vehicle tidiness. A generic policy aimed at achieving these attributes may yield favourable results with respect to satisfaction.Further, we demonstrate the influence of differences in customer characteristics on satisfaction. A policy aimed at increasing the service frequency and putting new vehicles into operation will probably lead specifically to more satisfied older people (>65), passengers travelling by regional train, and people living in dense urban areas.These findings may be of help to PTAs intending to exert an influence on the actions of PT operators, for instance by using them as a measuring rod in incentive contracts.     

User satisfaction with paratransit in competition with motorization in indonesia: anticipation of future implications

The rapid pace of motorization throughout the world has changed travel behavior, which in turn has influenced every aspect of transport operations. This impact has also increasingly challenged the future existence of such road-based urban public transport as paratransit due to its characteristics and problems, especially in developing countries. Since creating satisfied users can help retain paratransit’s existence, this research aims to explore user satisfaction with paratransit service in order to anticipate future implications for its competition with motorization in Bandung, Indonesia. It establishes important factors and attributes to explain user perceptions and priorities regarding the service. Its hypotheses explain how users measure paratransit’s quality of service, inferring that they are likely to continue to use it. Even though users are dissatisfied with several aspects of paratransit, and the impact of competition has been strong, loyal users can still be found. By considering the findings, existing problems of inappropriate-quality service can be addressed to satisfy users’ expectations. The study also suggests some anticipation of winning the competition with motorization.     

基于可拓方法的泥石流危险性评价

运用可拓学的物元理论、可拓集合论和关联函数,构建泥石流危险性评价的经典物元和节域物元,建立泥石流危险性评价的物元模型。应用建立的物元模型,选取泥石流规模、泥石流发生频率、流域面积、主沟长度、流域最大相对高差、流域切割密度、主沟床弯曲系数、泥砂补给段长度比、24 h最大降雨量、人口密度等10个因子作为泥石流危险性评价因子,对8条典型泥石流沟的危险性进行评价,获得客观合理的评价结果。与其它评价方法的对比结果表明:该方法能较真实地反映实际泥石流沟的危险性等级,证明可拓学理论应用于泥石流危险性评价的有效性和可行性。     

农村公路路基路面压实度检测存在的问题及对策

文章围绕农村公路路基路面压实度检测存在的主要问题,分析问题产生的原因,并提出了相应的解决对策,为从事农村公路检测试验工作的工程技术人员提供借鉴。     

交叉口通行能力的综合计算法

交叉口通行能力的大小直接影响到整个路网效率，提高交叉口的通行能力是目前道路网的重要目标之一。然而，交叉口处固有的通行能力大小，是交叉口本身的特性所决定的，同时这也与车辆等诸多因素密不可分。本文引入交叉口极限通行能力的有序度的概念，为交叉口通行能力的计算给出一种简便而又通用的算法。     

蒙特卡洛法评定测量不确定度的理解和应用

结合JJF 1059.2—2012《用蒙特卡洛法评定测量不确定度》和实际应用蒙特卡洛法(MCM)评定测量不确定度的经验,从测量不确定度评定的主要操作流程、测量模型要求、评定方法、GUM的不确定度验证、评定结果差异和评定结果应用等方面比较了MCM与GUM的差异,分析MCM中使用自适应法的客观性,并总结应用MCM评定测量不确定度的优势,有助于相关人员深入了解2种测量不确定度评定方法的要求,便于在实际工作中正确理解和掌握内容实质。     

浅析降低路基弯沉值的控制措施

将理论分析和工程实践相结合,详细分析了降低路基弯沉值的控制措施,以期能为今后施工提供借鉴。     

水泥稳定碎石基层压实度影响因素的试验研究

通过现场试验研究各施工参数对水泥稳定碎石层压实度影响规律。结果表明：碾压速度、碾压遍数和混合料施工含水量对水泥稳定碎石层压实度影响比较较为显著。随着碾压速度增大,压实度数值先增加后减少;随着碾压遍数的增加,压实度数值呈增大趋势,但达到一定遍数后,压实度数值将会稳定;随着混合料的含水量增加,水泥稳定碎石层的压实度先增加后减少。