Untangling process complexity in logistics delivery services with unpredictable service sequences: a mixed-method study of chemical tanker port calls

We explore the complexity issue relevant to a logistics service process characterized by unpredictable service stages and service sequences in the context of chemical tankers’ call in the Port of Houston. The operational dimensions of uncertainty and conflict surrounding process complexity are examined through a mixed-methods approach using both qualitative and quantitative data collected from the Port of Houston. We propose a taxonomy to classify several uncertainty and conflict factors emerged from our qualitative analysis, including structural conflict, structural uncertainty, infrastructural conflict, and infrastructural uncertainty. The case study findings are validated and triangulated by a quantitative analysis which quantifies the time and cost impacts of unproductive chemical tanker movement on port-call service performance. We contribute to the complexity theory by introducing four dimensions of process complexity to the stream of process-oriented logistics service research. These four complexity dimensions can be used by managers to untangle their process complexity. Our pseudo-service-stage based mapping technique will also be valuable for managers to visualize their service processes with unpredictable service sequences. Finally, we call for future research on synchronization across operational processes between service stages.     

编组站综合集成自动化系统工程设计探讨

针对编组站综合集成自动化系统工程设计方案进行分析,提出了合理的实施方案.     

就DM—55型闭路强制循环导热油加热沥青系统谈科技成果评审的价值取向

本文以1990年5月通过鉴定的“DM-55型闭路强制循环导热油加热沥青系统”成果为依据,就其产品的命名,工艺设备本身的安全性,可靠性、先进性等阐述了作者的观点,并对该成果的推广使用提出了几点建设性意见,最终提出了对科技成果,即新产品、新工艺、新设备的评价,要做到多种价值取向,多方位、多层次考虑,才可能利于其推广发展的新见解。     

办公自动化系统安全问题和解决途径

随着交通系统办公自动化系统推广应用,系统的安全问题也日益严重。本文介绍了所采用的安全策略,重点介绍了全省交通CA认证管理系统组成结构。通过这些措施,办公自动化系统的安全性得到了有效提高。     

杭甬运河集装箱港口布局方案研究

运用层次分析法对杭甬运河集装箱港口布局进行规划研究,通过对港口腹地经济环境、集疏运网络、港口资源、港口服务管理水平、港口地理位置和投资等因素的权重分析,得到了以杭州港区为杭甬运河的主枢纽港,宁波海河联运港区和绍兴港区为重要港口,萧山港区、柯桥港区、上虞港区和余姚港区为一般港口的布局方案,其中主枢纽港和重要港口应以建设集装箱专用码头为主,其余应建设多用途码头。其结果对杭甬运河集装箱运输的发展具有重要的参考意义。     

基于工作过程的项目课程教学实践与探索

基于工作过程的项目课程从学生就业的岗位出发,通过典型工作任务分析,形成综合能力领域,再遵循人类认知的规律和职业成长过程转换成系列项目课程。项目课程模糊了理论教学与实践教学的界限,在对学员进行专业知识与技能的培训外,更加注重学生组织、交往、合作、自主学习、独立思考等关键能力的培养,激发了教师教学和学生学习的积极性。文章对基于工作过程的项目课程的开发、建设、实施进行了探索。     

工程建设项目承发包模式的优选决策

受项目具体条件以及业主和承包商等因素的影响,各种项目承发包模式在实际的运用中各有利弊。为了对工程建设项目的承发包模式进行合理的选择,在借鉴国内外有关研究成果的基础上,提出了运用传统的层次分析方法来实现适宜的项目承发包模式选择,强调了层次分析法有效使用的关键,即:必须建立适宜的层次分析指标体系以及各层次指标因素权重确定的原则。以此作为研究重点,能够有效地运用层次分析法实现工程建设项目承发包模式的优选决策。     

层次分析法在交通事故发生影响因素分析中的应用

采用层次分析法对北京市某区的道路交通事故的发生因素进行了分析,分析结果可以应用于交通事故预防工作。     

AHP-FUZZY在沥青混凝土搅拌站选址中的应用

在综合分析影响沥青混凝土搅拌站选址的因素的基础上,提出了沥青混凝土搅拌站选址的模糊评价方法。首先选取了7项评价指标,建立这些评价指标的量化方法;然后采用层次分析法确定各评价指标的权重,提出模糊综合评价的模型;最后通过实例分析,验证了AHP-FUZZY评价方法在沥青混凝土搅拌站选址方面的可行性和有效性。     

A Two-Stage Optimization Model for Staggered Work Hours

Traditional or standard work schedules refer to the requirement that workers must be at work the same days and during the same hours each day. This requirement constrains work-related trip arrivals, and generates morning and afternoon peak hours due to the concentration of work days and/or work hours. Alternative work schedules seek to reschedule work activities away from this traditional requirement. The aim is to flatten the peak hours by spreading the demand (i.e., assigning it to the shoulders of the peak hour), lowering the peak demand. This not only would reduce societal costs but also can help to minimize the physical requirements. In this article, a two-stage optimization model is presented to quantify the effects of staggered work hours under incentive policies. In the first stage, a variation of the generalized quadratic assignment problem is used to represent the firm’s assignment of workers to different work starting times. This is the input of a nonlinear complementarity problem that captures the behavior of the users of the transportation network who are seeking to overcome the constraints imposed by working schedules (arrival times). Two examples are provided to show how the model can be used to (a) quantify the effects and response of the firm to external incentives and (b) evaluate what type of arrangements in starting times are to be made in order to achieve a social optimum.