The best of times and the worst of times: A new best–worst measure of attitudes toward public transport experiences

Attitudes play an important role in determining individual transit behaviour and the measurement of attitudes is relied on by public transit authorities’ world over. Given their role in behaviour and policy making, the accurate measurement of attitudes is of critical importance. Traditional satisfaction scales are prone to bias and on their own they are only a partial measure of attitudes. Given that satisfaction scales have been used to assist with large scale transport infrastructure investment decisions, to aid policy makers examining reactions to alternative policy changes and reform, and to measure the success of new initiatives, deriving robust satisfaction scales should be of critical importance. This paper introduces a dual version of best–worst scaling as an alternative measure of satisfaction. Best–worst scaling is free of the biases inherent in traditional response scales and is ideal for handling the comparative evaluation of large amount of attributes, particularly those which are inherently qualitative. The paper makes a further innovative contribution by proposing a model structure for the joint estimation of satisfaction and importance. Our model shows a better delineation between the attributes used to measure attitudes towards bus use and a more detailed understanding of the relationship between importance and satisfaction; enabling transport operators to better understand what counts most and assess their performance.     

Competition and public service obligations in European aviation markets

This paper analyzes the effect of universal service policies on the airline markets of five European Union countries (France, Germany, Italy, Spain and the United Kingdom) in the period 2002–2010. Results show that airfare discount schemes for island residents raise demand and positively affect competition and the number of flights at the route level. These effects are evident in France and Italy, but are particularly marked in Spain. By contrast, public service obligations (PSOs) reduce competition on the protected routes, while their effect on the number of flights differs depending on national regulations. In Spain, routes protected with PSOs have greater flight frequencies than those on unprotected routes of similar characteristics, but in France, Italy and the UK the opposite result is found. The empirical model also finds that on routes with low-cost airlines market concentration is smaller and there is a larger number of flights. This result is relevant for the design of universal service policy, since in recent years low-cost airlines have entered a number of thin routes and have increased access to air transportation.     

Implementation of interactive transit information kiosks at New York City transit facilities: Analysis of user utilization and lessons learned

Transit Traveler Information Systems (TTIS) comprise a wide range of technologies that transit agencies use to provide reliable and timely transit-related information to customers. The touch-screen interactive information kiosk is an example of these emerging TTIS technologies. This paper examines the implementation of interactive touch-screen information kiosks, known as “On the Go!” Touch-Screen Travel Stations, at Metropolitan Transportation Authority-New York City Transit (MTA-NYCT) facilities in 2011. It analyzes data from passenger intercept surveys, from the kiosks’ built-in application usage logs and from field observations to understand actual passenger utilization of the kiosks and to assess the implications for transit agencies. The field observations also made it possible to obtain a profile of kiosk users, which sheds light on the concept of the “digital divide.” The findings, presented as lessons learned, can help agencies elsewhere develop guidelines and effective strategies for implementing similar interactive transit information systems.     

The effects of information bias and riding frequency on noise annoyance to a new railway extension in Hong Kong

We investigate how two non-acoustic factors, information bias and riding frequency, can affect the annoyance response of an urban population to noise created by a new railway line. The study shows that information bias is asymmetrical. Respondents receiving only information on positive measures taken by the authority to reduce noise emission are more tolerant of the noise impact, but those receiving only critical views tend to be more annoyed because they feel that not all measures to reduce noise have been employed. Additionally people who use the line frequently are more tolerant to the noise impact than those who do not. Information bias seems to have a temporary masking effect over riding frequency lasting for a few weeks after railway opening. This suggest that whilst free flow of information provided by the authority can help alleviate annoyance response, encouraging the people affected to make use of the new infrastructure may be useful to reduce public resistance and noise annoyance.     

百色市交通运输业发展现代物流问题初探

交通运输是现代物流系统最重要的基础功能。文章阐述了百色市交通运输物流业发展的现状，分析了百色市发展交通运输物流业存在的主要问题以及发展现代物流的必要性和有利条件，提出了百色市交通运输业加快向现代物流业融入和拓展的对策。     

试论核电设备道路运输特点及应对措施

结合核电设备的特性,论述核电设备道路运输的特点,并提出相应的对策措施,以达到安全、及时、万无一失的运输目标,为我国掀起的新一轮核电建设高潮服务。     

铁路计量与安全

结合铁道技术监督工作,从铁路安全的重要关注点、铁道技术监督工作安全的基本要求和保证铁道技术监督工作质量安全的措施3个方面,介绍铁路计量与安全的关系。详细阐述计量与测量的区别和联系,总结铁路计量的特点、主要工作内容和发展方向。     

Transportation and income inequality in China: 1978–2007

This paper mainly studies how various types of transportation modes are associated with income inequality in China for the years between 1978 and 2007. Gini coefficients are used to measure the income inequality nationwide, and within urban and rural areas of China. Factors other than transportation are also considered in the regression model, including a few demographic variables and major economic indicators. We contribute to the literature by examining the income redistributive effects of transport infrastructure and services, and providing transport planning and policy guidance which may alter the orientation of public policy and help alleviate the growing social and economic imbalance in China.     

信息技术对水运公共行政的影响

社会信息化是当代社会的一种大趋势，它正推动着水运公共行政现代化的进程。信息技术的发展对诸如行政人员、行政决策、行政组织、行政方法、行政公文、政府管理模式等公共行政要素和过程产生着深远的影响。     

A zonal inference model based on observed smart-card transactions for Santiago de Chile

The collection of origin–destination data for a city is an important but often costly task. This way, there is a need to develop more efficient and inexpensive methods of collecting information about citizens’ travel patterns. In this line, this paper presents a generic methodology that allows to infer the origin and destination zones for an observed trip between two public transport stops (i.e., bus stops or metro stations) using socio-economic, land use, and network information. The proposed zonal inference model follows a disaggregated Logit approach including size variables. The model enables the estimation of a zonal origin–destination matrix for a city, if trip information passively collected by a smart-card payment system is available (in form of a stop-to-stop matrix). The methodology is applied to the Santiago de Chile’s morning peak period, with the purpose of serving as input for a public transport planning computational tool. To estimate the model, information was gathered from different sources and processed into a unified framework; data included a survey conducted at public transport stops, land use information, and a stop-to-stop trip matrix. Additionally, a zonal system with 1176 zones was constructed for the city, including the definition of its access links and associated distances. Our results shows that, ceteris paribus, zones with high numbers of housing units have higher probabilities of being the origin of a morning peak trip. Likewise, health facilities, educational, residential, commercial, and offices centres have significant attraction powers during this period. In this sense, our model manages to capture the expected effects of land use on trip generation and attraction. This study has numerous policy implications, as the information obtained can be used to predict the impacts of changes in the public transport network (such as extending routes, relocating their stops, designing new routes or changing the fare structure). Further research is needed to improve the zonal inference formulation and origin–destination matrix estimation, mainly by including better cost measures, and dealing with survey and data limitations.