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为系统研究城市公交车服务质量的影响因素及作用机理,借鉴SERVPERF服务质量分析方法,从乘客感知角度设计了公交车服务质量的5维度影响因素（有形性、保证性、可靠性、响应性和关怀性）测量模型.通过相关性分析发现,可靠性维度与公交车乘客感知总体服务质量的相关性最高,而响应性最低;同时,有形性、保证性与可靠性呈高度正相关.结果表明,城市公交要继续加强服务的可靠性管理、不断提高司乘人员的服务意识;同时需要强化公交车车体形象管理并采取人性化管理措施,对提高城市公交的乘客感知服务质量具有积极的促进作用.     

移动时代图书馆的服务方式探究

移动图书馆是未来数字图书馆的主流服务方式和发展方向。分析了移动时代图书馆的一些变化,以及国内外移动图书馆的服务方式,探讨了移动图书馆服务面临的挑战与对策。图书馆要拓展信息服务,必须改变理念,注重服务模式和内容的多样性化,解决好技术和知识产权问题。     

煤矿产区公路交通特征及路面类型研究

煤矿产区公路路面状况对煤矿资源的开发利用具有重要影响,而抢修材料的开发和选取是道路养护工作中的关键之一。为了保证煤矿产区公路的正常通车,减轻路面病害对矿产资源运输的不利影响,结合矿区公路的交通特征,提出了AC型混合料、SMA混合料、AR-AC混合料这3种可用作煤矿产区路面抢修的混合料类型,并对其技术经济性能进行了简要的对比分析;然后以山西某矿区公路为例,介绍了抢修材料的工程应用效果,以期为矿区公路路面的养护管理工作提供参考。     

深圳市北站公交场站运营服务评估

为保障深圳市北站公交场站安全运营,在全面掌握深圳市北站公交场站及配套工程规划建设的基础上,从公交场站静态设施、动态运行两个层面开展运营服务评估工作,并提出对公交场站的改善建议和措施,最大程度保证枢纽开通后能够提供安全的公交运营服务。     

PVSP在旅游服务系统中的应用

随着web服务提供者的增多,针对用户如何获取提供者的信息、如何将Web服务组织起来形成为一个整体、如何选择适合自己的服务提供者、如何建立用户与服务提供者间的信任关系、如何评价服务质量等问题,文中首先提出了一种实用虚拟服务平台模型(Practical Virtual Service Platform Based on Web Service简称PVSP),提供一个统一的服务来收集并展示各个服务提供者提供的服务,同时用户只需经过一次身份的认证就能访问所有的服务。然后,将此模型应用到旅游服务系统中,研究了系统设计中认证服务器、服务集成、虚拟电子银行等关键技术。实践表明,该系统模型有一定的可行性和实用性。     

基于城市功能整合的枢纽区域研究

为实现综合客运枢纽与城市空间结构及功能布局的协调发展,首先基于中国城镇化进程及现行体制,指出综合客运枢纽与城镇化发展不协调、与城市未能有机融合、综合客运枢纽交通功能不健全等主要问题。结合综合交通发展趋势,提出未来综合客运枢纽将呈现普及化、综合化、规模化的发展特点。借鉴国外枢纽成功经验,提出以多元交通方式整合、枢纽与城市功能区融合、立体多层连廊连通整个区域为主要特征的枢纽区域概念,并分析了枢纽区域的主要功能。最后,从规划、建设、运营体制机制,法律法规调整等方面提出综合客运枢纽与城市协调发展的相关建议。     

Reduced dwell times resulting from train–platform improvements: the costs and benefits of improving passenger accessibility to metro trains

Abstract

This paper examines whether a dwell time reduction on a high-intensity metro service, as a result of a series of accessibility enhancements, can contribute to an increased level of service and accessible public transport for passengers together with a reduction in costs for the operator. Actual train operation data were collected by on-site observations and from London Underground Ltd. A simple simulation is built to represent the effect on the overall cycle times of trains if certain parameters (e.g. dwell time) are changed. Four models are developed, concerning: (1) step height between train and platform, (2) an assumption of passenger service time to be no longer than 20 s, (3) door width and (4) the combination of step height and door width. From the application of the models it appears that the fourth model provides the highest reduction in dwell time and diminishes the overall cycle times of trains. However, it is the most expensive to implement as it requires work to raise platforms and the purchase of new rolling stock.     

Integrated smart feeder/shuttle transit service: simulation of new routing strategies

The idea of designing an integrated smart feeder/shuttle service stemmed from the need to overcome the problem of using an excessive number of cars arriving and parking at a train station within the same time span. This problem results in high parking demand around the train station. Moreover, some potential train riders will, instead, use their cars and hence become a party to increasing the traffic congestion. This work develops a new idea of an integrated and innovative feeder/shuttle system with new operating and routing concepts. The fulfilled objectives are as follows: (i) to construct and examine different operating strategies from both the user and operator perspectives; (ii) to examine different routing models and scenarios; and (iii) to construct a simulation tool for (i) and (ii). Ten different routing strategies are examined, with all the combinations of fixed/flexible routes, fixed/flexible schedules, a unidirectional or bidirectional concept, and shortcut (shortest path) and/or short‐turn (turnaround) concepts. These strategies are investigated by employing a simulation model specifically developed and constructed for this purpose. This simulation model is used in a case study of Castro Valley in California in which the feeder/shuttle service is coordinated with the Bay Area Rapid Transit service, and the 10 routing strategies are compared in regard to four fleet‐size scenarios. One of the interesting results found is that the fixed‐route and flexible‐route concepts are comparable in performance measures when applying a combination of operating strategies. Copyright © 2011 John Wiley & Sons, Ltd.     

采空区地层变形产生的隧道附加荷载及变形容许值计算与分析

文章分别计算了采空区上方地层弯曲时对隧道产生的附加荷载q1、q2及地层水平应变时对隧道产生的附加荷载qH,并推导出了采空区地层容许弯曲变形和水平应变数值.结果表明,现行交通部《采空区公路设计与施工技术细则》规定的采空区地基容许变形值较为笼统且偏大,结构偏于不安全.最后,文章根据计算结果对比,对不同围岩级别提出了更严格、更安全、更有针对性和可操作性的隧道对采空区地层变形限制要求,以供广大隧道工作者参考使用.