黑龙江省公路客运服务满意度分析

应用因素分析法提出公路客运服务满意度的评价体系,采用测评指标和权重系数的加权平均法计算满意度指数,以分层抽样的方法确定对省、市、县的客运服务满意度选取的样本,得出黑龙江省公路客货运服务满意度的评价结论。通过对各市(区)、县的满意度数据分析,得出不同社会和经济背景下黑龙江省公路客运满意度评价情况。     

三角轻型挂篮在斜拉桥悬臂施工中的应用

结合浙江省舟山市嵊泗三礁港大桥,介绍三角轻型挂篮的结构特征、安装和使用方法,以及在斜拉桥主梁悬臂浇筑中的施工技术。三角轻型挂篮的成功应用,保证了混凝土箱梁浇筑质量。     

The effect of social comparisons on commute well-being

We study the effect of social comparisons on travel happiness and behavior. Social comparisons arise from exchanges of information among individuals. We postulate that the social gap resulting from comparisons is a determinant of “comparative happiness” (i.e. happiness arising from comparisons), which in turn affects subsequent behavior. We develop a modeling framework based on the Hybrid Choice Model that captures the indirect effect of social comparisons on travel choices through its effect on comparative happiness.We present an empirical analysis of one component of this framework. Specifically, we study how perceived differences between experienced commute attributes and those communicated by others affect comparative happiness and consequently overall commute satisfaction. We find that greater comparative happiness arising from favorable comparisons of one’s commute to that of others (e.g. shorter commute time than others, same mode as others for car commuters, and different mode than others for non-motorized commuters) increases overall commute satisfaction or utility.The empirical model develops only the link between social comparisons and happiness in the comparisons-happiness-behavior chain. It is anticipated that the theoretical framework that considers the entire chain will enhance the behavioral realism of “black box” models that do not account for happiness in the link between comparisons and behavior.     

提高第三方物流企业顾客服务满意度

随着物流行业的竞争加剧,物流企业能否建立长久而稳定的顾客资产,寻找自己的生存空间,提升自己的核心竞争力,关键在于顾客满意度的高低。文章就如何提高物流企业的顾客满意度作一些探讨。     

员工满意感与认同感关系研究

采用我国建筑施工企业员工样本,运用相关分析、方差分析、回归分析等定量方法对员工工作满意与组织认同态度变量之间相互关系进行实证调查研究．工作满意感采用多构面维度,组织认同感采用单构面维度,数据资料均来源于员工所填调查问卷及深度访谈,通过实证研究,得出了一些有益结论,具有重要的管理学意义．     

Influence of the design constraints on the thickness optimization of glass panes to achieve lightweight insulating glass units in cruise ships

The increasing complexity and size in cruise ships demands for lightweight structures and practical but accurate design methods. Conventionally, the focus has been on the steel parts of the ship, as they make most of its weight. However, the proportions of other materials are increasing. Therefore, this study attempts to provide better understanding how one could reach the lightweight designs of insulating glass units (IGUs) in ships. These are windows where at least two glass panes are separated by a hermetically sealed cavity. They are thin-walled structures that benefit not only from the geometrically nonlinear behavior, but also from the load sharing. Considering these effects, their behavior is studied using the nonlinear Finite Element Method and Particle Swarm Optimization. Different design criteria are imposed on the thickness determination of the glass panes with different shapes. Rectangular, triangular, and circular shapes are considered. The results show that the triangular shapes have the least weight for a given area when the deflection criterion is the dominating one. When maximum principal stress is the thickness defining criterion, the shapes perform almost equally well. The ratio between the pane thicknesses had the most influence on the behavior of the IGU. As it increases, i.e., one pane is significantly thicker than the other, the load sharing percentage drops, but it provides the most lightweight solution. Closer it is to 1, more equally the structural stresses are divided between the panes, i.e., redundancy is achieved. Finally, it is possible to establish a simple but effective method for the thickness determination of these IGUs using the results of this study. However, more work is required, including numerical analysis and experimental testing.     

浅谈采用菱形挂篮对称悬臂浇注施工方法

菱形挂篮由菱形桁架、提吊系统、走行和锚固系统及模板系统4部分组成。该文通过某工程预应力混凝土连续箱梁采用菱形挂篮对称悬臂浇注施工的实例,详细介绍了菱形挂篮的各组成系统及行走施工程序,并总结了其施工特点。