Decision Support Systems for Public Transport Management: The Athens Public Transport Authority Project

This article reports on an implementation study of a computerised decision support system for public transport management for the Athens Public Transport Authority (APTA). The study analysed the current situation, specified user requirements, determined system functionality, designed the system architecture, organised the project and, finally, planned dissemination activities. The decision support system covers the main public transport management activities of APTA - transport service provision, economic and financial planning, passenger complaints and suggestions, and personnel management - offering its users the possibility to study the potential effects of their decisions before implementation. To achieve this, the system will consist of a data warehousing system, for the integrated management of a wide variety of data sources, and of online analytical processing tools, for information analysis and scenario testing. The system architecture has been designed to offer robustness, flexibility, rich functionality and open connectivity. The system aims to help APTA reduce operational costs and provide a better transport service, attracting more passengers to public transport and reducing, in the process, congestion and pollution.     

Passenger waiting time and information acquisition using automatic vehicle location for verification

Bus riders utilize a variety of information media to learn how to travel to their destinations and to learn when they should arrive at bus stops. As part of the OCTA (Orange County Transit Authority) Transit Probe evaluation, 1199 passengers were surveyed to measure relationships between information acquisition and waiting time. A unique aspect of the survey was that some of the data could be correlated with automatic‐vehicle‐location (AVL) measurements of bus lateness at stops. Insights are provided as to the types of information riders acquire based on the nature of the trip and demographic characteristics. Insights are also provided as to factors affecting perceived waiting time. We found age group, whether a person needs to arrive at a destination by a specific time, primary language, and whether the person is a first‐time user of the bus line to be significant causal factors.     

Innovative systems for the transportation disadvantaged: Toward more efficient and operationally usable planning tools

When considering innovative forms of public transport for specific groups, such as demand responsive services, the challenge is to find a good balance between operational efficiency and 'user friendliness' of the scheduling algorithm even when specialized skills are not available. Regret insertion-based processes have shown their effectiveness in addressing this specific concern. We introduce a new class of hybrid regret measures to understand better why the behaviour of this kind of heuristic is superior to that of other insertion rules. Our analyses show the importance of keeping a good balance between short- and long-term strategies during the solution process. We also use this methodology to investigate the relationship between the number of vehicles needed and total distance covered - the key point of any cost analysis striving for greater efficiency. Against expectations, in most cases decreasing fleet size leads to savings in vehicle mileage, since the heuristic solution is still far from optimality.     

Implementation of interactive transit information kiosks at New York City transit facilities: Analysis of user utilization and lessons learned

Transit Traveler Information Systems (TTIS) comprise a wide range of technologies that transit agencies use to provide reliable and timely transit-related information to customers. The touch-screen interactive information kiosk is an example of these emerging TTIS technologies. This paper examines the implementation of interactive touch-screen information kiosks, known as “On the Go!” Touch-Screen Travel Stations, at Metropolitan Transportation Authority-New York City Transit (MTA-NYCT) facilities in 2011. It analyzes data from passenger intercept surveys, from the kiosks’ built-in application usage logs and from field observations to understand actual passenger utilization of the kiosks and to assess the implications for transit agencies. The field observations also made it possible to obtain a profile of kiosk users, which sheds light on the concept of the “digital divide.” The findings, presented as lessons learned, can help agencies elsewhere develop guidelines and effective strategies for implementing similar interactive transit information systems.     

Continuous approximation for skip-stop operation in rail transit

Operating speed of a transit corridor is a key characteristic and has many consequences on its performance. It is generally accepted that an increased operating speed for a given fleet leads to reduced operating costs (per kilometer), travel and waiting times (three changes that can be computed precisely), an improved comfort and level of service, which can attract new passengers who are diverted from automobile (items harder to estimate precisely). That is why several operation schemes which aim to increase the operating speed are studied in the literature, such as deadheading, express services, and stop skipping.A novel category of solutions to this problem for one-way single-track rail transit is to perform accelerated transit operations with fixed stopping schedules. The concept is quite simple: as the time required for stopping at each station is an important part of travel time, reducing it would be a great achievement. Particular operations that take advantage of this idea already exist. This paper focuses on one of them: the skip-stop operation for rail transit lines using a single one-way track. It consists in defining three types of stations: AB stations where all the trains stop, and A and B stations where only half of the trains stop (stations type A and B are allocated interchangeably). This mode of operation is already described in the literature (Vuchic, 1973, Vuchic, 1976, Vuchic, 2005) and has been successfully implemented in the Metro system of Santiago, Chile.This work tackles the problem with a continuous approximation approach. The problem is described with a set of geographically dependent continuous parameters like the density of stations for a given line. Cost functions are built for a traditional (all-stop) operation and for skip-stop operation as described above. A simple example is presented to support this discussion. Finally, a discussion about the type of scenarios in which skip-stop operations are more beneficial is presented.     

A survey on planning semi-flexible transit systems: Methodological issues and a unifying framework

When demand for transportation is low or sparse, traditional transit cannot provide efficient and good-quality service, due to its fixed structure. New transportation alternatives are therefore increasingly proposed, combining on-demand service adjustment capabilities to the regular route and schedule characteristics of traditional transit. Such so-called semi-flexible systems require careful planning, but no formalization of the corresponding decisions problems, nor any comprehensive methodology has been proposed yet. This paper aims at contributing to fill this gap by presenting a comprehensive literature review, and a general and unifying modeling framework for representing and planning semi-flexible systems. The latter takes the form of the Demand Adaptive Systems, which generalizes the semi-flexible systems described in the literature, and also offers a number of advanced features, the scheduling mechanism, in particular. The paper then provides a classification of planning decisions, which is used to structure a comprehensive and comparative literature review of the field of semi-flexible systems, including methodological contributions as well as a number of particularly significant practical experiences.     

Walking accessibility and property prices

Walking is an imperative travel mode, especially for short trips. Walking accessibility, which is defined as the ease of reaching essential destinations in the walk-in catchment area, may affect property prices because residents are more likely to be willing to pay for this attribute. In addition, different categories of public services may have varied influencing directions and magnitude. These two hypotheses are tested in this study. Taking Xiamen, China as a case study, we estimate the cumulative opportunities of public services on foot and develop a set of hedonic pricing models (more specifically, two pre-specified ordinary least squares models, four Box-Cox transformed models, and two spatial econometric models) to estimate, whether and to what extent, walking accessibility contributes to price premiums (or discounts). Using a database of 22,586 second-hand residential properties in 358 multi- or high-storey residential complexes, we find that (1) walking accessibility to public services contributes to the variations in housing prices and plays a role in determining housing prices; (2) different categories of services have vastly divergent, even opposite, influencing impacts; and (3) walking accessibility to primary schools, commercial centers, and sports and cultural centers have positive effects on house prices whereas walking accessibility to comprehensive hospitals adversely affects housing prices. Methodologically, we confirm that spatial econometric methods improve estimation accuracy and have more explanatory power relative to the standard non-spatial models. Robustness check analysis further guarantees the plausibility of this study.     

Through the storm: Transit agency management in response to climate change

The increase in extreme weather events due to climate change poses serious challenges to public transit systems. These events disrupt transit operations, impair service quality, increase threats to public safety, and damage infrastructure. Despite the growing risk of extreme weather and climate change, little is known about how public managers recognize, experience and address these risks. Using data from a national study of public transit agencies we investigate the types of extreme weather events transit agencies are experiencing, the associated risks, and how agencies are preparing for them. We find that while extreme events are commonly experienced by transit agencies across states and transit managers perceive increased risks from these events, most agencies rely on the traditional emergency management approach to address extreme weather ex post rather than taking a proactive approach to mitigating the adverse weather impact on transit assets and infrastructure ex ante. Managers report that a lack of access to financial resources is the greatest challenge for undertaking adaptation and preparation. We conclude with a discussion of what these findings mean for understanding organizational adaptation behavior as well as climate adaptation policy making.     

Planning for the unexpected: The value of reserve capacity for public transport network robustness

Public transport networks (PTN) are subject to recurring service disruptions. Most studies of the robustness of PTN have focused on network topology and considered vulnerability in terms of connectivity reliability. While these studies provide insights on general design principles, there is lack of knowledge concerning the effectiveness of different strategies to reduce the impacts of disruptions. This paper proposes and demonstrates a methodology for evaluating the effectiveness of a strategic increase in capacity on alternative PTN links to mitigate the impact of unexpected network disruptions. The evaluation approach consists of two stages: identifying a set of important links and then for each identified important link, a set of capacity enhancement schemes is evaluated. The proposed method integrates stochastic supply and demand models, dynamic route choice and limited operational capacity. This dynamic agent-based modelling of network performance enables to capture cascading network effects as well as the adaptive redistribution of passenger flows. An application for the rapid PTN of Stockholm, Sweden, demonstrates how the proposed method could be applied to sequentially designed scenarios based on their performance indicators. The method presented in this paper could support policy makers and operators in prioritizing measures to increase network robustness by improving system capacity to absorb unexpected disruptions.     

Demi-flexible operating policies to promote the performance of public transit in low-demand areas

The efforts of providing attractive transport service to residents in sparse communities have previously focused on operating flexible transit services. This paper identifies a new category of transit policies, called demi-flexible operating policies, to fill the gap between flexible transit services and conventional fixed-route systems. The passenger cost function is defined as the performance measure of transit systems and the analytic work is performed based on a real-world flag-stop transit service, in which we compare its system performance with another two comparable systems, the fixed-route and flex-route services, at expected and unexpected demand levels in order to be closer to reality. In addition, the dynamic-station policy is introduced to assist the flex-route service to better deal with unexpectedly high demand. Experiments demonstrate the unique advantages of demi-flexible operating policies in providing affordable, efficient, and reliable transport service in low-demand operating environments and this work is helpful to optimize the unifying framework for designing public transit in suburban and rural areas.