Port e-Transformation,customer satisfaction and competitiveness

ABSTRACT

e-Transformation in container ports means port organization-wide innovative transformation encompassing internal and external value chains based on information and communication technology. There is a considerable theoretical literature on the impact of e-Transformation on business performance, but there is very little empirical study on its effectiveness in ports. The objective of this paper is to empirically investigate how e-Transformation in container port management can influence customer satisfaction and port competitiveness. The findings reveal that e-Transformation in container ports can affect customer satisfaction and port competitiveness through e-Workplace, customer relationship management and security, implying that container ports should make every effort to focus on e-transformation in these critical areas. Due to limited empirical studies in this area, the findings have provided an empirical support for the importance of e-Transformation in container terminal management and shed more light on how e-Transformation can affect customer satisfaction and port competitiveness.     

Impacts of trade related sustainability strategies on freight transportation: Modelling framework and application for France

The circular and functional economies are being presented in the literature as potential strategies for future sustainable societies. In terms of the consequences for supply chains, they will promote a much more dispersed and diversified, local and network based usage of goods than the current economy, which is comparatively linear, concentrated, long distance oriented and scale economy based. A gap in the literature is the assessment of the effects of these systems on freight transport flows. In our paper, we present a first attempt at estimating this impact using freight transport scenario building and quantitative modelling. In order to translate the main parameters that characterize these systems into factors determining freight transportation volumes, we develop a framework based on a typology of goods categories describing functional and spatial proximity between producers and consumers. In order to simulate changes in the economy, we develop scenarios for the shifting of goods from one category to another and, additionally, include internalization policies that should guide their realization. We calculate the impacts on freight flows using a new interregional transport model for France that includes distribution chains and produces estimates of external costs of transport. Our results show that circular and functional economies could lead to a 2–5% reduction of air pollutant emissions and up to a 14–26% reduction if combined with the internalization of external costs. The scenario with ongoing mass production for differentiated demand is found to lead to a 5% increase of environmental impacts compared to the baseline.     

A mixed logit model for predicting exit choice during building evacuations

Knowledge on human behaviour in emergency is crucial to increase the safety of buildings and transportation systems. Decision making during evacuations implies different choices, of which one of the most important concerns is the escape route. The choice of a route may involve local decisions on alternative exits from an enclosed environment. This study investigates the effect of environmental (presence of smoke, emergency lighting and distance of exit) and social factors (interaction with evacuees close to the exits and with those near the decision-maker) on local exit choice. This goal is pursued using an online stated preference survey carried out making use of non-immersive virtual reality. A sample of 1503 participants is obtained and a mixed logit model is calibrated using these data. The model shows that the presence of smoke, emergency lighting, distance of exit, number of evacuees near the exits and the decision-maker and flow of evacuees through the exits significantly affect local exit choice. Moreover, the model indicates that decision making is affected by a high degree of behavioural uncertainty. Our findings support the improvement of evacuation models and the accuracy of their results, which can assist in designing and managing building and transportation systems. The main aim of this study is to enrich the understanding of how local exit choices are made and how behavioural uncertainty affects these choices.     

Altimeter assimilation in the OCCAM global model: Part I: A twin experiment

An altimeter data assimilation scheme has been tested in the OCCAM (Ocean Circulation and Climate Advanced Modelling) global 1/4°, 36-level model using a twin experiment format. The Cooper and Haines displacement scheme is used. The method works well in most regions and depths. Currents and densities in the top 1000 m generally improve by over 50–70% after 5 months of sea level assimilation every 15 days. Below 1000 m, an error reduction of up to 50% is achieved. The errors remain low during a further 60-day run without assimilation. Diagnostics for the North Atlantic, the Tropical Pacific and the Antarctic Circumpolar Current are shown alongside the global averages.The main problems encountered were in weakly stratified regions of the Antarctic and Arctic seas. A scale selective filter is developed to avoid assimilating scales much larger than the local deformation radius, and this avoids the adverse assimilation effects in the southern oceans. A companion paper uses this scheme to assimilate TOPEX and ERS-1 altimeter maps.     

The performance of route modification and demand stabilization strategies in stochastic vehicle routing

A key concern in managing vehicle routing operations under stochastic demands is whether, on the basis of travel distance, route modification yields materially greater logistical efficiency than fixed routes. This research uses statistical calibration as the primary technique to develop a robust and tractable model for estimating this difference in logistical efficiency. Based on features such as the models predictive accuracy and generalizability, it constitutes a substantive improvement over existing models. The present study also expands the range of predictive models relevant to vehicle routing under stochastic demands with models to estimate the transportation and inventory effects of persuading customers to stabilize their ordering patterns.     

Investigations of vehicle securing without lashings for Ro-Ro ships

To reduce the area on deck occupied by each car and the labour and time required for lashing and unlashing cars, it has been proposed by the author that in some conditions, cars on decks could be transported without lashing. To evaluate cargo securing based on this “lashing-free” concept, computational code was developed to calculate the vehicle–deck interactions for various ship motions. The code was structured by incorporating a vehicle model into a piece of ship motion calculation code. A series of time-domain simulations were conducted to evaluate vehicle securing. It was found that for a target ship consisting of a 6000-unit Ro-Ro vessel, vehicle securing is mainly influenced by the ship's rolling motions and is highly dependent on the wave height and loading conditions. It was suggested from the analysis that vehicles could be secured without being lashed in a large area of the ship in specific weather conditions and on some routes with less adverse sea states. However, it is still suggested that conventional lashing holes should be constructed on the deck because in severe sea states the cars will still need to be lashed. The limitations of the current investigations are also presented. The relevant research work was carried out at the Division of Ship Design and Engineering, Department of Shipping and Marine Technology, Chalmers University of Technology.     

A practical assessment of stated preferences methods

Stated preferences data in the form of rankings, ratings and choices were collected in Santiago and discrete choice models estimated with them. The models were compared in terms of accuracy v/s the cost of obtaining the information and models. All methods produced reasonable but different models and fairly close subjective values of time. In terms of production costs the ranking method was a clear looser although the experimental design was slightly biased against it. Finally, the use of computerised interviews is highly recommended particularly for dealing with low income people.     

溴化锂制冷机环保性分析

介绍了直燃式溴化锂吸收式制冷机的制冷原理和特点,其具有能源利用率高、消耗电量是相同制冷量的电力空调的23%、使用的制冷剂不会破坏大气臭氧层、噪音低等优点,与电力空调相比,溴化锂空调在环保、节能方面有着无可比拟的优越性。     

基于知识的原油运输船港航系统的评价决策模型及分析

我国原油进口是一项长期的国家战略,原油进口量逐年增长,原油进口的的海运需求相当大,所以需要科学合理的原油运输系统的论证、设计和建设。本文从原油运输船型的发展和趋势出发,运用基于知识的最短路径模型,结合综合必要费率对包含船、港、航和货值的原油运输系统经济性进行了计算和分析,从而选择合理的原油运输船型和专用码头的合理吨位。     

A stated preference examination of time of travel choice for a recreational trip

A stated preference experiment was performed in Calgary in Canada to examine how people are influenced in the selection of a departure time for a hypothetical trip to see a movie. A total of 635 complete observations were obtained. In each observation the respondent was presented with a set of possible departure time scenarios and asked to indicate the order of preference for these scenarios. Each scenario was described by specifying the automobile travel time, the expected arrival time relative to the movie start time, the parking cost, the probability of being at least ten minutes late for the movie and the length of time the movie had been running. This forced the respondent to trade off between conditions regarding these attributes. Age, gender and frequency of movie attendance were also recorded. The observations thus obtained were used to estimate the parameter values for a range of alternative utility functions in logit models representing this choice behaviour. The results indicate that all of the attributes included have significant effects on departure time choice in the situation being considered. They also indicate that travellers are prepared to arrive roughly two minutes early for each minute of travel time saved; that the money value of driving time for trips to recreational activities is about half that for trips to work; that one additional percent in the probability of arriving late is equivalent to roughly 0.20 Canadian dollars or 1.93 minutes drive time; and that there is a preference for a non-zero expected early arrival time regardless of the associated probability of arriving late. Some of these results are novel and others are consistent with findings for work trips in work done by others, which is seen to add credence to the approach being used here.