Safe manning of ships — Yesterday, today and tomorrow

In May 2006 a group of European countries sought a review of the principles for establishing the safe manning level of vessels at the Maritime Safety Committee of the International Maritime Organization. These administrations supported by others claimed that fatigue is recognized as being a major contributory factor in many accidents and incidents. It is also considered that fatigue, hours of work and manning levels are inextricably linked. This paper intends to take a look at the manning of ships historically and how they have reached the levels today which many regard as too low. It proposes that the answer may not be by just addingmore officers to the manning levels, but to take a more realistic approach and study what is actually required to safely man and operate a ship in the 21^st century.     

A journey from adversary to partnership bus reform in NSW

This paper continues to debate the importance of understanding in the NSW Bus reform process of the relationship between central agencies, service providers, the academic community, key consultants and contractors within the setting of the transport service organisation framework. Sydney is a modern city with heavy rail, light-rail, monorail and an extensive Harbour, with bus services owned by Government as well as private interests. The paper addresses the case for reforms, the approach taken, competition policy, the subsequent development of partnerships, performance of the regulator, passenger benefits, growth and the differences between Metropolitan/Outer Metropolitan and Regional and Rural bus services.     

Differences in air passengers’ buying behaviour: findings from Korean and Australian international passengers

Abstract

This paper investigates how air passengers’ expectations, ticket price, airline service quality, value, passenger satisfaction and airline image determine their buying behaviour. To test the conceptual frameworks, path analysis was applied to data collected from Korean and Australian international passengers to examine differences between these two groups. Further analyses were undertaken on different passenger segments between national and foreign airline passengers. The results of the path analysis reveal that air passengers’ buying behaviour differs significantly between Korean and Australian international passengers. Results also reveal that the determinants of air passengers’ buying behaviour differ by airlines.