理解消费者对质量的定义

汽车产品的质量总是会受到巨大的关注。质量较差会导致财务成本的增加,这使得制造商把提升质量作为一项商业必要的手段。过去的数年中有无数方法和流程被用来减少浪费和消除缺陷 (比如6-Sigma法和TQM完全质量管理法)。我们并不缺少这样的衡量工具,来衡量因质量问题和返工而产生的负面经济效益。运用这些衡量工具能够理解质量对每辆车或者公司的盈利能力造成的影响,并且帮助公司取得显著的产品质     

Maritime education in cross cultural settings

Cross-cultural interaction is growing in our global economy. Expanding maritime trade in ports around the world reinforces the need for standardized training and education to cope with new global technologies and logistics systems. Working, studying and interacting in cross-cultural settings can lead to problems of misunderstandings and misinterpretations among people having different worldviews.     

莆田显惠侯神灵及其对船员的保护

著名的莆田祥应庙前身是当地白杜方氏家族专用的祠堂.庙里供奉的神灵显惠侯,当地的百姓把他视为农业生产及生命财产的保护神,同时,他也是航海者信奉的神灵.本文作者以周尾和朱纺这两人出海之前均到该庙膜拜的典型事例,分析指出上述二人的出海经商与白杜方氏家族存在着直接关系,可能是受雇于当时既从事农业又涉猎海上贸易的白杜方氏家族,因此宋时显惠侯只是一个地方性的神灵,只对某一部分人提供某些特定的庇护,并不具有普遍意义.     

Patterns in diversity and community structure of epipelagic copepods from the Brazil–Malvinas Confluence area, south-western Atlantic

Diversity and structure of epipelagic copepod communities were investigated using 70 zooplankton samples collected from the top 50 m of the Brazil–Malvinas Confluence area between 35° and 55°S. Biogeographic patterns were investigated using multivariate analysis. Biodiversity patterns were examined using different univariate indexes. Representatives of 35 species of copepods from 23 genera and 13 families were found. Two zones were delimited based on their copepod composition, one in the subtropical waters of the Brazil current, and the other in the subantarctic waters of the Malvinas current. Both environments displayed contrasting patterns of biodiversity depending upon which element is measured (regional species richness as well as mean point species richness were significantly higher in the subtropical group of stations, whereas taxonomic distinctness was significantly higher in the subantarctic community). Based on these contrasting results, we suggest the use of both kind of indexes when defining priority areas for conservation.     

Fluxes of dissolved inorganic carbon in three estuarine systems of the Cantabrian Sea (north of Spain)

The diffusive and in situ fluxes of dissolved inorganic carbon (DIC) and total alkalinity (TA) have been measured and an estimation has been made of the water–atmosphere fluxes of CO₂ in three estuarine systems of the Cantabrian Sea during the spring of 1998. Each of these systems undergoes a different anthropogenic influence. The diffusive fluxes of dissolved inorganic carbon and total alkalinity obtained present values ranging between 0.54–2.65 and 0.0–2.4 mmol m⁻² day⁻¹, respectively. These ranges are in agreement with those of other coastal systems. The in situ fluxes are high and extremely variable (35–284 mmol TA m⁻² day⁻¹, 43–554 mmol DIC m⁻² day⁻¹ and 22–261 mmol dissolved oxygen (DO) m⁻² day⁻¹), because the systems studied are very heterogeneous. The values of the ratio of the in situ fluxes of TA and DIC show on average that the rate of dissolution of CaCO₃ is 0.37 times that of organic carbon oxidation. Equally, the interval of variation of the relationship between the benthic fluxes of inorganic carbon and oxygen (F_DIC/F_DO) is very wide (0.3–13.9), which demonstrates the different contributions made by the processes of aerobic and anaerobic degradation of the organic matter, as well as by the dissolution–precipitation of CaCO₃. The water–atmosphere fluxes of CO₂ present a clear dependence on the salinity. The brackish water of these systems (salinity<20), where maximum fluxes of 989 mmol m⁻² day⁻¹ have been estimated, act as a source of CO₂ to the atmosphere. The more saline zones of the estuary (salinity>30) act as a sink of CO₂, with fluxes between −5 and −10 mmol m⁻² day⁻¹.     

Growth of urban transportation: Peoples republic of China

The Peoples Republic of China, with its great urban populations, is finding it necessary to develop a range of strategies to deal with increasing demand for goods and people movement, increasing motorization and the increasing congestion that results from the increasing travel demand. This paper discusses strategies being adopted in two northern cities, Changchun and Shenyang. Both transit and roadway programs are examined for Changchun. Problems and successes of a new toll road are examined for Shenyang. Sustained infrastructure investment is essential to assure the necessary mobility for economic growth.     

A stated preference examination of time of travel choice for a recreational trip: An addendum

A paper was published in the immediately previous issue of this journal describing a stated preference experiment examining how people are influenced in the selection of a departure time for a hypothetical trip to see a movie. The title was ‘A stated preference examination of time of travel choice for a recreational trip’, Volume 30(3):17–44. Numbers were used to indicate references in the text of the paper and in Table 1 accompanying the text, but these numbers were omitted from the list of references at the end of the paper - making it very difficult to identify specific citations. The list of references from the paper is reprinted below with the reference numbers included. This provides a listing that can be used in conjunction with the text of the paper and Table 1 as published to identify specific citations as intended.     

Young drivers and graduated licensing: The Ontario case

Despite improvements in road safety over the past several decades, accident rates remain high for young drivers. One accident countermeasure that is expected to improve the safety record of this group is graduated licensing. The philosophy behind this licensing system is that novice drivers, of whom the majority are young, should be restricted to relatively safe driving environments during the initial learning period. Graduated licensing was implemented in the Province of Ontario, Canada in 1994. The objective of this study is to estimate the potential benefits and costs for young drivers associated with two components of the Ontario graduated licensing package: the late-night driving curfew and the high-speed roadway restrictions. Based on accident and travel data for the year 1988, accident-involvement rates per kilometre driven were calculated for different driver groups for various combinations of time of day and roadway speed limit. These rates were then applied to the expected mobility profiles of young drivers affected by graduated licensing. The results of the study support the late-night curfew and suggest that this component of the licensing package should reduce total accident involvements for the affected group by up to 10 percent and fatal accident involvements by up to 24 percent, while reducing their total driving by only four percent. By contrast, the empirical evidence suggest that the high-speed roadway restrictions are likely to increase accident involvements, and thus it is strongly recommended that this component of Ontario's graduated licensing package be changed.     

Consolidation and contestability in the European container handling industry

The first part of this paper brings into discussion some recent changes in the dynamics of the European container handling business, in particular as a result of vertical and horizontal integration strategies of container terminal operators. The industry structure has become sufficiently consolidated to raise a fundamental question about whether market forces are sufficient to prevent the abuse of market power. In this context, reference is made to the theory of contestable markets. The second part of the paper looks more closely to the issue of contestability by means of an exploratory and qualitative study of elements that could prevent other players entering or exiting the European container handling market. As such, a first indication is given of the degree of contestability in the container handling industry.