乘客差异化需求对公交出行满意度的影响

中国对于公交出行满意度的研究主要集中在服务质量指标的制定、乘客意向信息采集等方面,对出行满意度的影响因素缺少深入分析。结合安徽省铜陵市居民公交出行意向调查数据,对通勤乘客和非通勤乘客的公交出行服务需求特征进行分析。在此基础上构建结构方程模型,探究乘客公交出行满意度的影响因素。模型结果表明,通勤乘客更重视公交服务的经济性、便捷性和可达性,而非通勤乘客更重视可靠性和舒适性;经济性和可达性需求对通勤乘客满意度有显著积极影响,而便捷性、可靠性和舒适性需求对所有公交乘客满意度均有显著消极影响。由此,针对两类乘客分别提出提升公交出行满意度的措施。     

Investigating the impacts of weather variability on individual’s daily activity–travel patterns: A comparison between commuters and non-commuters in Sweden

Understanding travel behaviour change under various weather conditions can help analysts and policy makers incorporate the uniqueness of local weather and climate within their policy design, especially given the fact that future climate and weather will become more unpredictable and adverse. Using datasets from the Swedish National Travel Survey and the Swedish Meteorological and Hydrological Institute that spans a period of thirteen years, this study explores the impacts of weather variability on individual activity–travel patterns. In doing so, this study uses an alternative representation of weather from that of directly applying observed weather parameters. Furthermore, this study employs a holistic model structure. The model structure is able to analyse the simultaneous effects of weather on a wide range of interrelated travel behavioural aspects, which has not been investigated in previous weather studies. Structural equation models (SEM) are applied for this purpose. The models for commuters and non-commuters are constructed separately. The analysis results show that the effects of weather can be even more extreme when considering indirect effects from other travel behaviour indicators involved in the decision-making processes. Commuters are shown to be much less sensitive to weather changes than non-commuters. Variation of monthly average temperature is shown to play a more important role in influencing individual travel behaviour than variation of daily temperature relative to its monthly mean, whilst in the short term, individual activity–travel choices are shown to be more sensitive to the daily variation of the relative humidity and wind speed relative to the month mean. Poor visibility and heavy rain are shown to strongly discourage the intention to travel, leading to a reduction in non-work activity duration, travel time and the number of trips on the given day. These findings depict a more comprehensive picture of weather impact compared to previous studies and highlight the importance of considering interdependencies of activity travel indicators when evaluating weather impacts.