Travel analytics: Understanding how destination choice and business clusters are connected based on social media data

Understanding how destination choice and business clusters are connected is of great importance for designing sustainable cities, fostering flourishing business clusters, and building livable communities. As sharing locations and activities on social media platforms becomes increasingly popular, such data can reveal destination choice and activity space which can shed light on human-environment relationships. To this end, this research models the relationship between characteristics of business clusters and check-in activities from Los Angeles County, California. Business clusters are analyzed via two lenses: the supply side (employment data by industry) and the demand side (on-line check-in data). Spatial and statistical analyses are performed to understand how land use and transportation network features affect the popularity of the identified clusters and their relationships. Our results suggest that a cluster with more employment opportunities and more types of employment is associated with more check-ins. A business cluster that has access to parks or recreational services is also more popular. A business cluster with a longer road network and better connectivity of roads is associated with more check-ins. The visualization of the common visitors between clusters reveals that there are a few clusters with outstanding strong ties, while most have modest ties with each other. Our findings have implications on the influence of urban design on the popularity of business clusters.     

Optimal assignment for check-in counters based on passenger arrival behaviour at an airport

Establishing how to utilize check-in counters at airport passenger terminals efficiently is a major concern facing airport operators and airlines. Inadequate terminal capacity and the inefficient utilization of facilities such as check-in counters are major factors causing congestion and delays at airport passenger terminals. However, such delays and congestion can be reduced by increasing the efficiency of check-in counter operations, based on an understanding of passengers' airport access behaviour. This paper presents an assignment model for check-in counter operations, based on passengers' airport arrival patterns. In setting up the model, passenger surveys are used to determine when passengers arrive at the airport terminals relative to their flight departure times. The model then uses passenger arrival distribution patterns to calculate the most appropriate number of check-in counters and the duration of time that each counter should be operated. This assignment model has been applied at the Seoul Gimpo International Airport in Korea. The model provides not only a practical system for the efficient operations of time-to-time check-in counter assignments, but also a valuable means of developing effective longer-term solutions to the problem of passenger terminal congestion and delays. It also offers airlines a means of operating check-in counters with greater cost effectiveness, thus leading to enhanced customer service.     

Check-in allocation improvements through the use of a simulation–optimization approach

The aeronautical industry is still under expansion in spite of the problems it is facing due to the increase in oil prices, limited capacity, and novel regulations. The expansion trends translate into problems at different locations within an airport system and are more evident when the resources to cope with the demand are limited or are reaching to theirs limits. In the check-in areas they are appreciated as excessive waiting times which in turn are appreciated by the customers as bad service levels. The article presents a novel methodology that combines an evolutionary algorithm and simulation in order to give the best results taking into account not only the mandatory hard and soft rules determined by the internal policies of an airport terminal but also the quality indicators which are very difficult to include using an abstract representation. The evolutionary algorithm is developed to satisfy the different mandatory restrictions for the allocation problem such as minimum and maximum number of check-in desks per flight, load balance in the check-in islands, opening times of check-in desks and other restrictions imposed by the level of service agreement. Once the solutions are obtained, a second evaluation is performed using a simulation model of the terminal that takes into account the stochastic aspects of the problem such as arriving profiles of the passengers, opening times physical configurations of the facility among other with the objective to determine which allocation is the most efficient in real situations in order to maintain the quality indicators at the desired level.     

昆明机场线终端车票处理流程研究

乘客乘坐昆明轨道交通机场线享受值机服务无需额外增加付费,但乘客办理值机业务时,需预缴机场线车资.在值机付费条件下,终端车票处理方案与线网及国内其他城市不同,尤其是进站检票和出站检票的处理流程.为此提出了值机大厅的设置方案和票务系统运营管理方案,对单程票、储值票的进出站检票流程进行了研究,给出了各种情况下的车票处理流程图.