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1.
ABSTRACT

The need for improved public transport (PT) ticketing in ever-growing deregulated PT markets has made well-designed integrated ticketing systems a priority area of intervention for PT service providers around the world. Yet, very little practical evidence of its impacts are reported in Sweden and in the world at large. The focus of this study was the impacts of the Movingo integrated ticketing scheme in terms of PT patronage, user satisfaction and the perceived quality of the ticketing set-up. Three travel surveys were conducted along the Stockholm-Uppsala route. Methods including logistic regression and correlated t-tests were used to analyse the samples. The findings suggest that the scheme made rail commuting more attractive resulting in an overall increase of about 24% in ticket sales with 3% – 15% car commuters reporting that they patronised PT services after the project. The scheme also resulted in increased rail commuter satisfaction. The overall perceived quality of the ticketing set-up did not however improve due to interoperability challenges. Service providers’ uncertainty about equitable distribution of revenue among the participating service providers, interoperability challenges and the lack of interest among most of the participating service providers to sell Movingo tickets are some issues to be addressed.  相似文献   
2.
针对影响现状公路交通特征参数较多且各指标之间又具有相关性的实际特点,应用模糊数学基本原理建立关系矩阵,对铁岭市县乡公路网进行综合评价。  相似文献   
3.
基于模糊因素的铁路旅客满意度的综合评价   总被引:11,自引:1,他引:10  
张琦  杨浩 《铁道学报》2006,28(1):22-25
从铁路旅客运输自身特性及旅客满意度评价特性两方面出发,通过分析铁路旅客满意度的影响因素,确定评估旅客满意度的评价指标体系。并采用模糊综合评价方法,建立了铁路旅客满意度模糊综合评价模型,结合铁路旅客问卷调查结果,对目前铁路旅客满意度水平进行了综合评价,从而为提高和改进铁路运输服务质量和服务水平、提高铁路运输的综合竞争力提供参考依据。  相似文献   
4.
The objective of this study was to examine the psychological predictors of the intention to use public transport for three travel purposes: work or study, shopping, and leisure. An expanded version of the theory of planned behaviour (TPB) which contains overall image and past behaviour is used. Data were gathered through the survey of 392 residents living in the central parts of Kuala Lumpur in Malaysia. These data were analysed using the partial least squares technique. The results indicate that attitude and perceived behavioural control are significant predictors of the intention to use public transportation for various purposes. Further, they explain between 34.6% and 49.8% of the intention variance. By adding the overall image and past behaviour to the original predictors in the TPB, the explained variance, with regard to work or study, shopping, and leisure purposes, increased by 5.6%, 5.1%, and 6.8%, respectively.  相似文献   
5.
本文以问卷调查法研究航海院校学生资助体系运行效用,结果表明的师生的满意度较高,该体系较好地实现了奖优助困教育公平的目的.但是,还要加强贫困生的鉴定工作和后续的监督管理.  相似文献   
6.
《运输评论》2012,32(1):5-34
ABSTRACT

This review provides a critical overview of what has been learnt about commuting’s impact on subjective wellbeing (SWB). It is structured around a conceptual model which assumes commuting can affect SWB over three time horizons: (i) during the journey; (ii) immediately after the journey; and (iii) over the longer term. Our assessment of the evidence shows that mood is lower during the commute than other daily activities and stress can be induced by congestion, crowding and unpredictability. People who walk or cycle to work are generally more satisfied with their commute than those who travel by car and especially those who use public transport. Satisfaction decreases with duration of commute, regardless of mode used, and increases when travelling with company. After the journey, evidence shows that the commute experience “spills over” into how people feel and perform at work and home. However, a consistent link between commuting and life satisfaction overall has not been established. The evidence suggests that commuters are generally successful in trading off the drawbacks of longer and more arduous commute journeys against the benefits they bring in relation to overall life satisfaction, but further research is required to understand the decision making involved. The evidence review points to six areas that warrant policy action and research: (i) enhancing the commute experience; (ii) increasing commute satisfaction; (iii) reducing the impacts of long duration commutes; (iv) meeting commuter preferences; (v) recognising flexibility and constraints in commuting routines and (vi) accounting for SWB impacts of commuting in policy making and appraisal.  相似文献   
7.
柳严兵 《中国修船》2001,1(1):10-13
文中旨在通过对CS(Customer Satisfaction的缩写,意为“顾客满意”)战略的基本原理与概念,CS战略在我国修船企业发展中实施的必要性,CS战略在我国修船企业中发展的现状以及CS战略在我国修船企业中实施的途径进行阐述,倡导我国修船企业不失时机地导入CS战略。  相似文献   
8.
Users’ loyalty to public transit service is fundamental to promote its popularity in the transportation market. A four-step analytical framework is advanced to investigate the importance of service attributes that heterogeneous transit user segments place on their public transit service loyalty, measured in terms of overall satisfaction and re-use intention. Critical service attributes perceived by transit users that are relevant for loyalty enhancement are explicitly determined, which vary between user segments. It is suggested that the design of strategies aimed to promote the use of public transit by increasing user loyalty towards transit service be targeted at specific attributes that contribute most to loyalty and specific user segments whose original loyalty level is significantly different to others.  相似文献   
9.
本文简要阐述了影响船舶总纵强度的主要因素,并对《钢质内河船舶建造规范》(2009)中将船舯剖面处的最小剖面模数表示成型深D的表达形式提出了自己的见解,并指出了总纵弯矩与中剖面最小剖面模数计算公式中的不协调。  相似文献   
10.
为提高城市轨道交通服务质量、优化乘客乘车体验、提升城市轨道交通在公共交通中的竞争力,对城市轨道交通乘客满意度开展研究。首先,选取乘客特征因素,引入皮尔逊积矩相关系数来分析乘客满意度与乘客特征因素的相关关系,提取对满意度存在显著影响的乘客特征因素。然后,运用主成分分析法刻画乘客群体特征,据此对乘客进行分类,并采用克鲁斯卡尔-沃利斯检验法来分析其满意度的差异性。基于此,对某城市地铁A号线2019年乘客满意度调查数据进行了分析,结果显示:地铁A号线乘客的出行频率、出行目的和收入水平与乘客满意度显著相关。通过主成分分析将乘客划分为常乘客与非常乘客,发现两者对城市轨道交通服务的关注点不同,常乘客更关注乘车效率,非常乘客更关注信息指引准确性,运营单位应针对不同乘客群体展开差异性服务。  相似文献   
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