Satellite and resort offices in Japan

Environmental and qualify-of-life issues are taking on an increasing social and political significance the world over. Even in Japan, a country so often criticized for its economic-dominated outlook, talk is turning to these issues. Advances in telecommunications and a growing awareness of the need to change how we live and function in an increasingly threatened environment has brought telework to the forefront of the debate on the nature of work and how our cities function.After setting the broad Japanese social context, this paper will look at the progress of telework in Japan to date with especial emphasis on several current satellite and resort office pilots. It will summarize the findings and proposals of several available reports, and will also attempt to identify the overall outlook for telework in Japan.     

Telecommuting and travel: state of the practice,state of the art

This paper provides an overview of the status of telecommuting in the United States, especially as it relates to changes in travel behavior. Regarding the state of the practice, the paper discusses some refinements to the definition of telecommuting that have developed through increased operational experience. It reports several policy statements involving telecommuting, and explores the appeal of telecommuting as a public policy instrument. It highlights some trends in the implementation of home-based and work center-based telecommuting, and suggests that visible public-sector involvement has been crucial to the increased activity in this area.In sketching the state of the art, the paper outlines some frequently-stated hypotheses on telecommuting and travel behavior, and summarizes current empirical findings relating to those hypotheses. Finally, it suggests a variety of topics suitable for further research. These include studying factors influencing the ultimate adoption levels of telecommuting; impacts on energy/air quality, mode choice, and location/urban form; interactions with other transportation demand management strategies; relationships to the traditional urban travel demand forecasting process; cost/benefit tradeoffs; and telecommuting centers.     

Home-based telework in France: Characteristics,barriers and perspectives

The aim of this article is to explain the gap between high social expectations, particularly in terms of reducing commuting frequency, increasing productivity and improving work-life balance, and the reality of home-based telework. We use three French databases which give information about employers but also employees. We highlight that telework is not only a fairly restricted phenomenon but also one that lacks impetus; it is mainly an informal working arrangement. The main reasons raised by both employees and employers are the uncertain advantages coupled with immediate disadvantages. The conclusion examines different contextual factors that could alter this cost-benefits dilemma and foster the development of home-based telework.     

Asking the right questions about telecommuting: Avoiding pitfalls in surveying homebased work

In designing travel behavior surveys, the problem is to define “work,” “home,” and similar words that are commonly used in our language but which have acquired a plethora of associated meanings. The difficulty has not been resolved by the many new terms coined to describe non-traditional ways to work. Such words as “telecommuting,” “teleworking,” “at-home work,” “hoteling,” “homebased business,” “road warriors” and “mobile workers,” lack any agreed-upon definitions yet they are used in common parlance as if they did. These new workstyles are of interest to travel planners because they may involve trip reduction. To forecast just how much trip reduction will occur, behavior needs to be measured by objective criteria. To avoid definitional traps, we recommend phrasing questions in terms of measurable variables such as the place of work and the time in days and hours spent at each location. That approach leaves researchers the option of applying their own definitions that fit the context of their analyses. Thus, rather than ask “How many days a week do you telecommute?” the more precise question can be asked: “How many days last week did you work at home instead of going to your usual work location?” This approach has the advantage that information gathered over years can be used unambiguously in various contexts. Definitions can be applied at the point of analysis. This paper illustrates errors and confusion that can arise from casually worded surveys using examples from private and public surveys. The author proposes a set of core questions with four levels of priority for consideration in designing future surveys of travel behavior.