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大型物流企业运营质量的综合评价方法研究
引用本文:谭晶星,杨伟,曾传华.大型物流企业运营质量的综合评价方法研究[J].交通运输工程与信息学报,2009,7(2):5-8,66.
作者姓名:谭晶星  杨伟  曾传华
作者单位:西华大学,交通与汽车工程学院,成都,610039
基金项目:四川省应用基础研究项目,西华大学基金 
摘    要:针对大型物流企业运营质量评价问题,讨论了评价指标的选取原则,提出了评价运营质量的10项关键指标和模糊综合评判方法。结合在大型物流企业获得的调研数据,详细说明了对其运营质量进行模糊综合评判的方法和步骤。该方法能将定性分析和定量分析统一起来,使评价结果更为客观可信。

关 键 词:运输  物流  运营质量  模糊综合评判

Study on the Synthetic Evaluation Method of the Operational Quality for Large-scale Logistics Enterprises
TAN Jing-xing,YANG Wei,ZENG Chuan-hua.Study on the Synthetic Evaluation Method of the Operational Quality for Large-scale Logistics Enterprises[J].Journal of Transportation Engineering and Information,2009,7(2):5-8,66.
Authors:TAN Jing-xing  YANG Wei  ZENG Chuan-hua
Institution:TAN Jing-xing YANG Wei ZENG Chuan-hua School of Transportation , Automotive Engineering,Xihua University,Chengdu 610039,China
Abstract:For the operational quality evaluation of large-scale logistics enterprises, the principle-of-choice of the evaluation indexes was discussed. Then, 10 key performance indices and a fuzzy synthetic evaluation method for the operational quality were put forward. Combined with the investigated data from a large-scale logistics enterprise, the fuzzy synthetic evaluation method and its evaluation steps were explicated in detail. The proposed method can take the advantages of both qualitative and quantitative ana...
Keywords:Transportation  logistics  operational quality  fuzzy synthetic evaluation  
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