Transport problems as perceived by inner city firms

The role of transport policy in assisting inner city firms is still unclear. This paper raises several important policy questions and reviews the findings of past research, which suggest that transport problems are a major irritant to inner city firms but are unlikely to cause them to leave the area, and that the ability of transport improvements to attract new firms is uncertain.It describes and presents the results of a recent study designed to determine the effect of transport problems on manufacturing and service industries, whether such problems are more serious in the inner city, and which solutions would be most appropriate. The study involved a series of detailed case studies of inner and outer city firms in Leeds and London. It identified as the most serious problems, congestion, public-transport problems, parking shortages and on-site delays for commercial vehicles. Similar problems arose in all areas, but were more severe in inner than in outer areas, and in London than in Leeds.The most common effect was lost time, but reduced efficiency, lost business, staff dissatisfaction and recruitment problems also occurred. Management had difficulty costing the effects of such problems, and often overlooked those incurred by others. The problems were, for the most part, local or site-specific, and are likely to be amenable to low-cost solutions. However, congestion and parking problems in inner London appear to merit area-wide treatment.A series of recommendations is provided for policy-makers.Further details of the study reported here are contained in a series of working papers which are available from the Institute for Transport Studies, University of Leeds.